Ipsos MORI
Climate Impact & Sustainability Data (2007, 2013, 2014, 2019, 2021, 2023, Jan 2024, September 2020 to November 2020)
Reporting Period: 2007
Environmental Metrics
ESG Focus Areas
- Climate Change
- Waste
- Supply Chain
Environmental Achievements
- Not disclosed
Social Achievements
- Not disclosed
Governance Achievements
- Not disclosed
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Consumer perception that sustainability is expensive
- Overwhelming consumer choice
- Consumer cynicism towards corporate sustainability claims
- Inertia to change among consumers
- Complexity of communicating sustainability issues to consumers
- Lack of a standardized, independent measure of retailer sustainability performance
- Inconsistent sustainability messaging from retailers
- Tensions between efficient supply chains and sustainable practices
- Difficulty in balancing consumer demand for low prices with fair supplier payments
- Lack of long-term public policy on climate change
Mitigation Strategies
- Educating consumers about sustainability issues
- Providing consumers with information to make informed choices
- Introducing minimum sustainability standards in some product categories
- Building trust with consumers through consistent and transparent communication
- Collaboration among retailers and stakeholders
- Developing standardized methods for measuring carbon footprints
- Implementing carbon labelling systems
- Promoting fairtrade practices
- Improving supply chain transparency
- Investing in energy efficiency measures
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Fairtrade
- Sustainable sourcing
- Ethical Trading Initiative
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
- Flooding
- Supply chain disruptions
Transition Risks
- Regulatory changes
- Market shifts
- Increased energy prices
Opportunities
- Development of energy-efficient products and services
- Growth in demand for sustainable products
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2013
Environmental Metrics
ESG Focus Areas
- Social
- Societal
- Environmental
Environmental Achievements
- Recycled over 275 tons of paper in 2013.
- 57% of Ipsos respondents currently use a central booking system for all travel requirements.
Social Achievements
- Launched a whistle-blowing system in early 2013.
- Ipsos Marketing School trained over 700 people in 2013.
- 500 days of volunteering work conducted by Ipsos staff in 2013.
Governance Achievements
- Awarded the prize for the French company that has most improved its disclosure to the Carbon Disclosure Project (CDP) in November 2013.
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Negative effects from exchange rates.
- Partial withdrawal from the eurozone’s peripheral countries.
- Disposal of a loss-making Los Angeles-based film-testing activity.
Mitigation Strategies
- Improved performances for key international clients, emerging markets and “new services”.
- Successfully refinanced part of its debt with improved conditions and maturities.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Compliance with UNGC principles
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI, UN Global Compact
Certifications: Null
Third-party Assurance: KPMG
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- CDP award for improved carbon disclosure
Reporting Period: 2014
Environmental Metrics
ESG Focus Areas
- Human Rights
- Environment
- Social Responsibility
- Anti-corruption
Environmental Achievements
- Reduced carbon emissions (details not specified, but mentioned as an ongoing effort and awarded for improvement in disclosure scores in 2013 by the Carbon Disclosure Project)
- Recycling and energy saving initiatives
Social Achievements
- Established The Ipsos Foundation in 2014 to support the education of disadvantaged children
- Supports over 100 charities worldwide focusing on healthcare, education, children's welfare, and the homeless
Governance Achievements
- Appointed a CSR Committee in 2014 among its Board of Directors
- Issues a “CSR Report” every year
- Global signatory of the United Nations Global Compact
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: UN Global Compact
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Carbon Disclosure Project’s award for the best improvement of disclosure scores among French companies (2013)
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Environment
- Health
- Sustainability
Environmental Achievements
- Launched Planet Positive campaign urging industry stakeholders to move to a low-carbon circular economy.
- Launched Africa’s first Tetra Brik® Aseptic 1000ml Slim with Bio-based Helicap™ 23 for Woodlands Dairy, with over 80% renewable materials.
Social Achievements
- Not disclosed
Governance Achievements
- Not disclosed
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Cost of environmentally sound products.
- Lack of knowledge about environmentally sound products.
- Lack of availability of environmentally sound products.
- Lack of credibility of environmentally sound options.
- Mixed waste in recycling bins.
- Lack of recycling systems in some neighborhoods.
- Difficulty in recycling.
- Scepticism about the effectiveness of recycling.
Mitigation Strategies
- Planet Positive campaign to promote a low-carbon circular economy.
- Development of environmentally sound packaging with high renewable content (e.g., Tetra Brik® Aseptic 1000ml Slim).
- Marketing campaigns highlighting sustainability and recycling.
- Use of QR codes on packaging to provide information on sustainability.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Use of renewable materials in packaging (e.g., sugarcane).
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Development of energy-efficient products.
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Tetra Brik® Aseptic 1000ml Slim with Bio-based Helicap™
- Tetra Prisma® Aseptic 250 Edge with DreamCapTM
- Tetra Rex® Bio-based carton
- Tetra Prisma® Aseptic packages for Flow water
Awards & Recognition
- Valio voted the most sustainable company in Finland for the sixth year running (2019)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- People
- Society
- Planet
Environmental Achievements
- 36% reduction in emissions between 2018 and 2021
- 91.9% of recyclable paper recycled in 35 main markets (2021)
- 16% of Ipsos' total electricity consumption worldwide from renewable energy sources (2021)
Social Achievements
- Launched Belong initiative to increase diversity and inclusion
- Launched Gender Balance Network to promote gender equality
- Continued Wellbeing and Resilience initiative to support employee mental and physical health
- More than 680 volunteer days dedicated to environment, education, skills-based sponsorship and the fight against inequality
- Ipsos Foundation funded 13 additional educational projects in 2021
- Recruitment program for refugees continued
- Client satisfaction reached an all-time high of 9 out of 10 (2021)
Governance Achievements
- CSR Committee within the Board of Directors reviews ESG policies and objectives
- Climate change risks are addressed through the Company's risk mapping process
- Environmental action plan and objectives are discussed and validated by the CSR Committee and shared with the Board of Directors
Climate Goals & Targets
- Not disclosed
- Carbon neutrality by 2035
- Employee engagement level equal to RED benchmark (2023)
- Turnover rate below 12% (excluding employees with under 3 years service) (2023)
- 40% women in Level 1 Leadership Team (2023)
- 50% women in Level 2 Leadership Team (2023)
- 95% response rate to Taking Responsibility survey (countries with >50 employees) (2023)
- 90% of global suppliers to subscribe to the UNGC (2023)
- Total CO2 emissions (Scopes 1, 2, and business trips in Scope 3) down to 2.05 tons per person (2023)
- Reduce paper purchases by 10% (2023)
- Ban single-use plastic (2023)
- 90% of recyclable paper recycled (2023)
Environmental Challenges
- Risk of a decline in business volumes or losing business with clients
- Competitive risk
- Risks associated with technological change
- Risks associated with a global pandemic
- Sensitivity to geographical and industry developments
- Risks associated with the integration of new acquisitions
- Risk of loss of revenue and opportunities associated with the departure of key managers
- Risk of a lack of qualified staff
- Cyber risk
- Data protection, information security and privacy risk
- Risk of changes in labor law
- Energy crisis
- Wage-price spiral and general producer price inflation
- Geopolitical tensions
Mitigation Strategies
- Global PartneRing program for key client relationships
- Local and global client organization
- Client satisfaction surveys
- Innovation in product offerings and targeted acquisitions
- Total Understanding project
- Research and development for innovative methods and solutions
- Science Center for analytical R&D
- Business continuity plans
- Attractive compensation packages for key employees
- Non-competition and non-solicitation clauses
- Active policy to retain key managers and regular training
- Standard information systems and software distributed over several sites
- Backups and copies of key databases
- Top level security products and secure protocols
- Set of policies and procedures for data protection
- Appointment of DPO for each country
- Review of business processes and applications
- Regular review of legislation and anticipation of changes
- Analysis of existing disputes and provisioning if necessary
- Specific process to monitor acquisitions and their integration
- Acquisitions review committee
- Board of Directors approval for acquisitions
- Specialist advice and acquisition audit
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- UN Global Compact membership
- Ipsos Supplier Code of Conduct
- Environmental clauses in new contracts
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Technological change
- Reputational risk
- Risk of impact on revenue
Opportunities
- Development of new products or services
- Increased demand from clients interested in sustainability
- Cost reduction through reduced paper use and travel
Reporting Standards
Frameworks Used: GRI, TCFD
Certifications: ISO 27001
Third-party Assurance: KPMG
UN Sustainable Development Goals
- Goal 4 (Quality Education)
- Goal 5 (Gender Equality)
- Goal 8 (Decent Work and Economic Growth)
- Goal 10 (Reduced Inequalities)
- Goal 13 (Climate Action)
Ipsos' initiatives contribute to these goals through various programs and actions
Sustainable Products & Innovation
- Ipsos.Digital platform
Awards & Recognition
- Prix de la Cité gender diversity award
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- 18% reduction in carbon emissions since 2019
- 97.7% of recyclable paper recycled in 35 main markets
- 19.4% of total electricity consumption from renewable energy sources worldwide
Social Achievements
- Named a Great Place To Work in more countries
- One of the “world’s top companies for women” by Forbes
- Sixth place among the SBF 120 for gender equality on board and executive teams
- Nearly 11,500 hours of paid volunteering work by Ipsos employees
- Ipsos Foundation funded over a dozen new projects focusing on education of disadvantaged children
Governance Achievements
- New, enhanced Professional Code of Conduct and ethics rolled out to all employees
- New edition of Supplier Code of Conduct published
- 91% of global suppliers signed up to the United Nations Global Compact
Climate Goals & Targets
- Net zero emissions by 2050
- Achieve net-zero emissions by 2050
- 35% renewable energy share in total energy consumption
- Reduce water consumption
- Reduce paper purchases by 10%
Environmental Challenges
- Risk of a decline in business volumes or loss of business with Ipsos clients
- Competition risk
- Risk associated with technological change
- Risk associated with a global pandemic
- Sensitivity to geographic and industry developments
- Risk associated with the integration of new acquisitions
- Risk of loss of revenue and opportunities associated with the departure of key managers
- Risk of a lack of qualified staff
- Risk associated with the quality of data collected from panelists
- Risk associated with a poor understanding of the customer’s needs in the context of ad-hoc studies
- Cyber risk
- Data protection, information security and privacy risk
- Risk of changes in labor law
Mitigation Strategies
- Global PartneRing program for key client relationships
- Local and global customer organization and “Client First” initiative
- Client satisfaction surveys
- Innovation in product offerings and targeted acquisitions
- “Total Understanding” project and 2025 growth plan “The Heart of Science and Data”
- Chief Operating Officer appointed in 2022, increased R&D investment
- Adaptation to changing client needs and increased investment
- Business continuity plans and attractive compensation packages for key employees
- Non-competition and non-solicitation clauses in employment contracts
- Active policy to retain key managers and regular training
- Strict quality checks for panelists and multi-factor authentication
- Individual budgeting for service proposals and review by experienced managers
- Standard information systems, backups, and security equipment
- Secure protocols and multi-factor authentication
- Automated security software updates
- Policies and procedures, dedicated training programs, and appointment of DPOs
- Review of business processes and implementation of technical solutions
- Review of legislation and anticipation of changes
- Analysis of existing disputes and provisioning
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- UN Global Compact membership for suppliers
- Ipsos Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Sea level rise
- Water and heat stress
- Exposure to cyclones
- Frequency of extreme rainfall
Transition Risks
- Technological changes
- Reputational risk
- Risk of impact on revenues
Opportunities
- Development of new products and services
- Increased demand from clients
- Cost reduction through reduced travel and paper use
Reporting Standards
Frameworks Used: GRI, TCFD
Certifications: ISO 27001
Third-party Assurance: KPMG
UN Sustainable Development Goals
- Goal 4 (Quality Education)
- Goal 3 (Good Health and Well-being)
- Goal 8 (Decent Work and Economic Growth)
- Goal 5 (Gender Equality)
- Goal 10 (Reduced Inequalities)
- Goal 13 (Climate Action)
Ipsos' initiatives contribute to these goals through various programs and actions
Sustainable Products & Innovation
- Ipsos.Digital platform
Awards & Recognition
- Great Place To Work
- Forbes’ world’s top companies for women
- EcoVadis Gold medal
- CDP Management level
- UN Global Compact Advanced level
Reporting Period: Jan 2024
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Not disclosed
Social Achievements
- Not disclosed
Governance Achievements
- Not disclosed
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Lack of focus on ESG at the brand level in life sciences companies.
Mitigation Strategies
- Developing an authentic ESG brand strategy, considering the intersectionality of ESG factors, identifying meaningful measures of success, and utilizing voice-of-the-customer insights.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Reusable inhalers, inhalers delivering multiple drugs
Awards & Recognition
- Not disclosed
Reporting Period: September 2020 to November 2020
Environmental Metrics
ESG Focus Areas
- Climate Change
- Social Equity
- Community Engagement
Environmental Achievements
- Developed ten key recommendations for reducing transport-related carbon emissions in Brighton and Hove.
Social Achievements
- Conducted a citizens' assembly with 50 participants reflecting the city's demographics, ensuring diverse representation and participation.
- Paid participants a £250 honorarium to encourage participation from diverse income groups.
Governance Achievements
- Actively consulted and engaged with the community throughout the process.
- Established an advisory board with diverse perspectives from academics, specialists, activists, and council officers.
Climate Goals & Targets
- Brighton & Hove City Council's commitment to becoming a carbon-neutral city by 2030.
- Not disclosed
- Not disclosed
Environmental Challenges
- Physical barriers (poor infrastructure) to reducing car use.
- Citizens' expectations of inconvenient and unreliable public transport.
- Citizens' habits and resistance to change.
- Social and cultural norms prioritizing car use.
Mitigation Strategies
- Improve infrastructure, raise awareness, and motivate citizens to use public transport or active travel.
- Demonstrate the reliability and convenience of an improved transport network through clear communication.
- Enable journey planning, change routines, and provide positive feedback.
- Emphasize public health benefits, community reinvigoration, and address false assumptions about others' habits.
Supply Chain Management
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: ISO 20252
Certifications: ISO 20252, ISO 27001, ISO 9001
UN Sustainable Development Goals
- Goal 13 (Climate Action)
Recommendations aim to reduce transport-related carbon emissions in Brighton and Hove.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed