Clas Ohlson AB (publ)
Climate Impact & Sustainability Data (2010-05-01 to 2011-04-30, 2021-05 to 2022-04, 2022-05 to 2023-04, 2023-05-01 to 2024-04-30)
Reporting Period: 2010-05-01 to 2011-04-30
Environmental Metrics
ESG Focus Areas
- Human Rights
- Working Conditions
- Environmental Impact
- Community Involvement
Environmental Achievements
- Reduced annual CO2 emissions by 1,000 tonnes through district heating in the distribution centre and head office.
- Promoted phase-out of conventional light bulbs through marketing campaigns and in-store assistance.
Social Achievements
- Launched Employee Satisfaction Index (ESI) survey with 84% response rate and 74% ESI score.
- Established a strategy for cooperation with NGOs, leading to a joint venture with Save the Children.
- Collaborated with Cancerfonden on two campaigns.
Governance Achievements
- Introduced a policy against corruption and bribes, applicable to employees, suppliers, and manufacturers.
Climate Goals & Targets
- Reduce carbon dioxide emissions per tonne/kilometre for freight and person/kilometre for business travel by 30% by 2020 (compared to 2007).
Environmental Challenges
- Excessive overtime, poor working conditions, inadequate protective equipment, weak unions, and manipulated timesheets in Asian factories.
- Corruption and bribery in the supply chain.
- Varying levels of CSR awareness and experience among manufacturers.
- Dependence on fossil fuels for freight transportation.
Mitigation Strategies
- Combination of internal CSR auditors and external audit firms.
- Close cooperation between CSR department in China and purchasing office in Insjön.
- Anti-corruption policy added to Code of Conduct.
- Cooperation with CSR Asia and Save the Children's CCR-CSR in China.
- Joint demands with other purchasing companies for better conditions.
- Increased use of sea and rail freight to reduce carbon emissions.
Supply Chain Management
Supplier Audits: 426 audits in 2011 (combination of internal and external audits)
Responsible Procurement
- Code of Conduct for suppliers and manufacturers.
- Regular verifications and audits.
- Termination of contracts with non-compliant manufacturers.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI
Reporting Period: 2021-05 to 2022-04
Environmental Metrics
ESG Focus Areas
- Climate change
- Diversity & Inclusion
- Children's rights
- Circular Economy
- Responsible Supply Chain
Environmental Achievements
- Reduced GHG emissions under Scope 1 and 2 by 18% in 2021/22
- Avoided 350 tonnes of fossil carbon emissions from using stearin instead of paraffin in candles.
- 83% of purchasing volume covered by environmental audits.
- 22% of proprietary product sales assessed according to the new product evaluation model.
- 80% renewable energy use in stores (target 100% by 2025)
Social Achievements
- International diversity of workforce at 10%
- 99.8% of suppliers meet the requirements of the Code of Conduct.
- 100 sustainability ambassadors trained.
- Ranked highest among all companies in their industry in Sweden and Norway’s Sustainable Brand Index.
- Launched 'Give some love' initiatives including repair kits and DIY workshops.
Governance Achievements
- No deviations reported from the Code of Conduct or Code of Business Ethics.
- Continued work with anti-corruption training and compliance monitoring.
Climate Goals & Targets
- Become climate neutral and fully circular by 2045.
- Reduce emissions relative to total sales by 50% by 2030 (20% reduction in absolute terms).
- Achieve 100% renewable energy in all stores, offices, and distribution center by 2025.
- 15-20% of co-workers to have a background in a different country by 2025.
- Assess and classify all proprietary products based on the new product evaluation model by 2025 (sub-target of 15% by 2021/22 achieved).
Environmental Challenges
- Supply chain disruptions due to the COVID-19 pandemic and the war in Ukraine.
- Rising prices of food, fuel, electricity, and transportation.
- Increased sourcing costs.
- Limited use of renewable energy among suppliers (less than 10%).
- Difficulties in measuring Scope 3 emissions.
Mitigation Strategies
- Placed orders earlier and maintained close dialogue with suppliers and forwarding agents.
- Established new purchase offices in Poland and Vietnam (and planned for India).
- Built up slightly larger inventories.
- Focused on developing priority areas of the range (e.g., home organization, increasing sales by 16%).
- Continued to optimize store network (opened 4, closed 3, remodeled/relocated 9).
- Shortened delivery times through feeder stores with e-com warehouses.
- Improved online shopping website experience.
- Increased the number of Club Clas members by approximately one million to 4.3 million.
Supply Chain Management
Supplier Audits: 167 internal social audits, 142 unannounced social audits, 113 environmental audits in 2021/22.
Responsible Procurement
- Code of Conduct
- Social, technical, and environmental audits of suppliers.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards
Sustainable Products & Innovation
- SmartStore Ocean buckets (made from recycled fishing nets)
Awards & Recognition
- Brilliant Awards – Customer Experience 2022 (Best customer service)
- Empati Grand Prix 2021 (top in Hardware & DIY category)
Reporting Period: 2022-05 to 2023-04
Environmental Metrics
ESG Focus Areas
- Climate change
- Gender equality
- Supply chain responsibility
- Product sustainability
- Children's rights
- Ethical business practices
Environmental Achievements
- Reduced carbon emissions in own operations (Scope 1+2) by 23% in 2022 (39% reduction from 2019 baseline)
- 53% of own-brand products assessed and classified according to PSAM (Product Sustainability Assessment Model)
Social Achievements
- Club Clas loyalty program surpassed 5 million members
- Won 'best in retail' customer service award for the fourth consecutive year
Governance Achievements
- Applied to the Science Based Targets initiative
- New green financing agreement linked to sustainability targets
Climate Goals & Targets
- Climate neutral and fully circular value chain by 2045
- 20% reduction in total CO2e emissions (Scope 1, 2 & 3) by 2030
- 50% renewable energy in suppliers’ production by 2030
- 15-20% of co-workers with international background by 2025
- Climate neutrality in own operations (Scope 1+2) by 2026
- 100% renewable energy in own operations by 2025
Environmental Challenges
- High sourcing costs due to weak SEK and high transportation costs
- Cautious consumers due to strained household budgets
- Market volatility and economic uncertainty
- Gross margin challenges
Mitigation Strategies
- Focus on cost reduction through simplified work processes and organizational changes (reducing approximately 160 positions)
- Closure of UK operations
- Streamlining IT systems
- Broadening purchasing to more manufacturing markets
- Optimizing inventory management
- Optimizing store network
Supply Chain Management
Supplier Audits: 212 social audits, 203 unannounced
Responsible Procurement
- Code of Conduct
- Social and environmental audits
- Sedex membership
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events impacting suppliers
Transition Risks
- Carbon price regulations
- Changing customer preferences
- Increased ecodesign requirements
- Investor concerns
Opportunities
- Reduced emissions in own operations and supply chain
- Expanding offering of low-impact products
- Developing a more circular business model
- More efficient production and distribution
Reporting Standards
Frameworks Used: GRI Standards
Third-party Assurance: Deloitte AB
Sustainable Products & Innovation
- Recycled plastic storage boxes
Awards & Recognition
- 'Newcomer of the year' in the SHE Index
Reporting Period: 2023-05-01 to 2024-04-30
Environmental Metrics
ESG Focus Areas
- Climate change
- Diversity & Inclusion
- Supply chain responsibility
- Children's rights
- Circular economy
Environmental Achievements
- Reduced carbon emissions in own operations (Scopes 1+2) by 62% from 2019 baseline.
- Achieved 58% renewable energy share in own operations using market-based method.
- Improved energy efficiency by 33% in stores since 2014.
- Spare parts now available in all stores.
Social Achievements
- Increased number of sustainability ambassadors to over 300.
- Employee attendance at 93.6% (target 96%).
- eNPS score of 36 (market average 16).
Governance Achievements
- Board diversity improved (specific figures not explicitly stated but mentioned as a goal).
- Implemented a new green financing agreement incorporating climate neutrality targets.
- All board members completed Clas Ohlson's internal sustainability courses.
Climate Goals & Targets
- Climate neutral and fully circular throughout the value chain by 2045.
- Halve emissions throughout the value chain by 2030.
- 50% renewable energy in production at suppliers by 2030.
- Fossil-free transportation in the Nordic region by 2030.
- 30% reduction in energy consumption in stores by 2030.
- Climate neutral in own operations (Scopes 1+2) by 2026.
- 100% renewable energy in own operations by 2025.
- Increase spare part volume by 20%.
Environmental Challenges
- Weak SEK impacting purchasing costs.
- Customer spending pullback due to inflation and high mortgage rates.
- Geopolitical uncertainty and macroeconomic challenges.
- Increased competition in the retail sector.
- Supply chain disruptions due to extreme weather events.
Mitigation Strategies
- Streamlining business operations to improve efficiency and lower costs.
- Simplification of IT landscape to reduce costs.
- Expansion of store network and refurbishment of existing stores.
- Continued focus on relevant product assortment and effective marketing.
- Acquisition of Spares to strengthen core business.
- Diversification of supply chain (purchasing offices in Poland and Vietnam).
Supply Chain Management
Supplier Audits: 465 audits of suppliers in high-risk countries.
Responsible Procurement
- Code of Conduct
- Code of Business Ethics
- Third-party audits (BSCI).
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events impacting supply chain.
Transition Risks
- Carbon price regulations
- Changing customer preferences
- Increased ecodesign requirements.
Opportunities
- Reduced emissions through efficient operations and supply chain.
- Expanding the offering of low-emission products.
- Developing a more circular business model.
Reporting Standards
Frameworks Used: GRI Standards
Third-party Assurance: Deloitte AB
UN Sustainable Development Goals
- Goal 7 (Affordable and clean energy)
- Goal 12 (Responsible consumption and production)
- Goal 13 (Climate action)
Initiatives contribute to these goals through emissions reduction, renewable energy use, circular economy practices, and responsible supply chain management.
Sustainable Products & Innovation
- Energy-efficient products
- Products with recycled materials
- Spare parts.
Awards & Recognition
- Climate Leader in Europe (Financial Times and Statista)
- Second place in Sweden in the ‘Hobby & Leisure’ category in Sustainable Brand Index.
- Seventh place (of 130 listed companies) in Sustainable Companies 2023 survey.