Climate Change Data

C-MER Eye Care Holdings Limited

Climate Impact & Sustainability Data (2018, 2019, 2020, 2021, 2022, 2023)

Reporting Period: 2018

Environmental Metrics

Total Carbon Emissions:1038.56 tCO2e/year (2018)
Scope 1 Emissions:N/A
Scope 2 Emissions:1014.49 tCO2e/year (2018)
Scope 3 Emissions:24.07 tCO2e/year (2018)
Total Energy Consumption:1,197,139.00 kWh/year (2018)
Water Consumption:10,896 m3/year (2018) (partial data)
Waste Generated:8.9906 tons/year (2018) (clinical waste)

ESG Focus Areas

  • Environmental protection
  • Social involvement
  • Stakeholder engagement
  • Sustainable development

Environmental Achievements

  • Reduced greenhouse gas emissions from 1,038.56 tonnes of CO2e in 2018 to 661.34 tonnes of CO2e in 2017. Lowered emission per floor area and intensity of non-hazardous waste in 2018 compared to 2017.
  • Reduced clinical waste generated per surgery from 0.0010 tonnes in 2017 to 0.0008 tonnes in 2018.

Social Achievements

  • Organized over 170 volunteer activities in Hong Kong and the PRC, contributing over 4,320 volunteer hours.
  • Provided induction training for new staff and regular performance reviews.
  • Offered mentoring to new physicians and nurses.
  • Provided monthly training to clinical staff in Hong Kong and regular technical training to medical staff in the PRC.

Governance Achievements

  • Established a comprehensive medical dispute handling procedure.
  • Formulated an “Anti-bribery Policy” and provided whistleblowing channels.
  • Complied with all relevant laws and regulations related to anti-corruption, intellectual property rights, and data protection.

Climate Goals & Targets

Environmental Challenges

  • Reducing greenhouse gas emissions
  • Reducing paper consumption
  • Conserving water resources
  • Handling medical disputes effectively
Mitigation Strategies
  • Educating employees on energy efficiency and implementing energy-saving measures (e.g., using electronic copies, double-sided printing, economic mode on printers).
  • Implementing water-saving practices (e.g., regular checks for water leaks, reminders to turn off taps).
  • Establishing a comprehensive medical dispute handling procedure and a “Medical Dispute/Accident Mediation Team”.

Supply Chain Management

Supplier Audits: Rigorous assessments based on quality, source of products, reputation, price, and delivery time. Verification of licenses and permits (business licenses, GMP and/or GSP Certificates).

Responsible Procurement
  • Selection of environmentally friendly drugs with high-quality standards.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Environmental, Social and Governance Reporting Guide (Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited)

Reporting Period: 2019

Environmental Metrics

Total Carbon Emissions:1,431.56 tCO2e
Scope 1 Emissions:N/A
Scope 2 Emissions:1,388.77 tCO2e
Scope 3 Emissions:42.79 tCO2e
Total Energy Consumption:1,670,181.86 kWh
Water Consumption:12,243 m3 (Shatin, Kwun Tong, Shenzhen, Beijing only)
Waste Generated:7.1580 tons (clinical waste)

ESG Focus Areas

  • Environmental protection
  • Social involvement
  • Stakeholder engagement
  • Sustainable development

Environmental Achievements

  • Decreased emission per floor area and intensity of non-hazardous and hazardous waste in 2019 compared to 2018.
  • Decreased intensity per floor area and per capita of electricity consumption in 2019 compared to 2018.
  • Decreased intensity of water consumption in 2019 compared to 2018 (for Shatin, Kwun Tong clinics, Shenzhen and Beijing hospitals).

Social Achievements

  • Organized over 291 volunteer activities, contributing over 12,935 volunteer hours.
  • Provided induction training for nurses and medical staff.
  • Offered regular performance reviews and mentoring for employees.
  • Provided monthly training for clinical staff in Hong Kong.
  • Provided regular technical training for medical staff in PRC.

Governance Achievements

  • Established a comprehensive medical dispute handling procedure.
  • Implemented a “Medical Complaint/Dispute/Accident Handling Procedures” in Shenzhen, Beijing, Shanghai, and Kunming eye hospitals.
  • Established a “Medical Dispute/Accident Mediation Team” to handle unresolved disputes.
  • Established a “Handling Client Enquiries and Complaints” procedure in Hong Kong.
  • Complied with all relevant laws and regulations related to anti-corruption.

Climate Goals & Targets

Environmental Challenges

  • Scarcity of natural resources.
  • Inability to collect and disclose water usage records for all offices and clinics in Hong Kong (except Shatin and Kwun Tong).
Mitigation Strategies
  • Established energy-efficiency measures (e.g., selecting energy-efficient devices, turning off lights and air conditioners during non-office hours, using blinds to insulate heat).
  • Established water-saving practices (e.g., regular checks for water leakage, reminders to turn off water taps).

Supply Chain Management

Supplier Audits: Rigorous assessments based on quality, source of products, reputation, price, and delivery time. Checks for licenses and permits (business licenses, GMP and/or GSP Certificates).

Responsible Procurement
  • Selection of environmentally friendly drugs with high-quality standards.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Environmental, Social and Governance Reporting Guide (Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited)

Reporting Period: 2020

Environmental Metrics

Total Carbon Emissions:1566.38 tCO2e/year
Scope 1 Emissions:N/A
Scope 2 Emissions:1525.27 tCO2e/year
Scope 3 Emissions:41.11 tCO2e/year
Total Energy Consumption:1,962,154.25 kWh/year
Water Consumption:8,202 m3/year (limited data)
Waste Generated:10.9823 tons/year (hazardous waste)

ESG Focus Areas

  • Environmental protection
  • Social involvement
  • Stakeholder engagement
  • Sustainable development

Environmental Achievements

  • Reduced greenhouse gas emissions from 1,431.56 tonnes of CO2e in 2019 to 1,566.38 tonnes of CO2e in 2020 (increase attributed to increased operations despite improved resource efficiency)
  • Decreased electricity intensity per floor area and per capita for the year ended 31 December 2020 compared to 2019
  • Decreased water intensity per floor area and per capita for the year ended 31 December 2020 compared to 2019

Social Achievements

  • Organized over 104 volunteer activities, contributing over 2,592 volunteer hours
  • Donated over HK$343,000 to community organizations
  • Implemented pandemic prevention measures to safeguard employee health and safety

Governance Achievements

  • Established a comprehensive medical dispute handling procedure
  • Formulated an Anti-bribery Policy and provided whistleblowing channels
  • Complied with all relevant laws and regulations related to anti-corruption, intellectual property rights, data protection, and advertising

Climate Goals & Targets

Environmental Challenges

  • Increased greenhouse gas emissions due to increased operations
  • Data limitations on water usage due to inclusion of water charges in management fees for some branches
Mitigation Strategies
  • Implemented energy-efficiency measures (e.g., purchasing energy-efficient devices, turning off lights and air conditioners during non-office hours)
  • Implemented water-saving practices (e.g., regular checks for water leakage, reminders to turn off water taps)

Supply Chain Management

Supplier Audits: Rigorous assessments based on quality, source of products, reputation, price, and delivery time; checks for licenses and permits (e.g., business licenses, GMP, GSP Certificates)

Responsible Procurement
  • Selection of environmentally friendly drugs with high-quality standards

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: Environmental, Social and Governance Reporting Guide (Appendix 27 of the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited)

Reporting Period: 2021

Environmental Metrics

Total Carbon Emissions:1740.47 tCO2e/year
Scope 1 Emissions:N/A
Scope 2 Emissions:1682.70 tCO2e/year
Scope 3 Emissions:57.77 tCO2e/year
Total Energy Consumption:2,905,664.37 kWh/year
Water Consumption:13,164.75 m3/year (partial data)
Waste Generated:33.56 tons/year (hazardous and non-hazardous combined)
Carbon Intensity:0.0500 tonnes of CO2/sq.m (2021)

ESG Focus Areas

  • Environmental protection
  • Social involvement
  • Engagement with stakeholders
  • Sustainable development

Environmental Achievements

  • Reduced greenhouse gas emission intensity (tonnes per floor area) despite an increase in total emissions.
  • Reduced hazardous waste intensity (tonnes per surgery performed).

Social Achievements

  • Implemented pandemic prevention measures to safeguard employee health and safety.
  • Provided regular training and development programs for employees (66% of employees trained).

Governance Achievements

  • Established a governance structure with Board oversight of ESG risks and opportunities.
  • Implemented an anti-corruption policy and whistle-blowing procedures.

Climate Goals & Targets

Medium-term Goals:
  • Reduce or maintain the intensity of clinical waste generated between 90% to 130% of the 2021 level.
  • Reduce or maintain electricity consumption per floor area between 90% to 130% of the 2021 level.
  • Reduce or maintain water consumption per floor area between 90% to 130% of the 2021 level.
  • Reduce or maintain the intensity of paper consumption between 90% to 120% of the 2021 level.
Short-term Goals:
  • Reduce or maintain total greenhouse gas emission intensity between 90% to 120% of the 2021 level.

Environmental Challenges

  • Increased greenhouse gas emissions and hazardous waste due to new hospital openings and easing of COVID-19 restrictions.
  • Increased electricity and water consumption due to new hospital openings and easing of COVID-19 restrictions.
Mitigation Strategies
  • Implemented energy-efficient measures (e.g., using energy-efficient devices, turning off lights and air conditioners during non-office hours).
  • Implemented water-saving practices (e.g., regular checks for water leakage, reminders to turn off taps).

Supply Chain Management

Responsible Procurement
  • Rigorous assessment of suppliers based on quality, source of products, reputation, price, and delivery time; preference for environmentally friendly products.

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather conditions (flooding, typhoons)
  • Sustained elevated temperature
Transition Risks
  • Changes in environmental regulations
  • Emerging technologies
Opportunities
  • Increased business opportunities from environmentally friendly laser eye surgery.

Reporting Standards

Frameworks Used: HKEX ESG Reporting Guide

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:3,924.45 tCO2e/year
Scope 1 Emissions:70.70 tCO2e/year
Scope 2 Emissions:3,782.94 tCO2e/year
Scope 3 Emissions:70.81 tCO2e/year
Total Energy Consumption:6,923,360.43 kWh/year
Water Consumption:76,133.10 m3/year
Waste Generated:36.17 tons/year
Carbon Intensity:0.0494 tonnes of CO2/sq.m.

ESG Focus Areas

  • environmental protection
  • social involvement
  • engagement with stakeholders
  • sustainable development

Environmental Achievements

  • No confirmed non-compliance incidents or grievances were noted by the Group in relation to environmental issues.
  • Reduced clinical waste intensity per surgery performed (0.0007 tonnes per surgery in 2022 vs 0.0010 tonnes in 2021).
  • Reduced paper consumption intensity per floor area (0.0002 tonnes per sq.m. in 2022 vs 0.0003 tonnes in 2021).

Social Achievements

  • Launched the “Stars of Hope – China Ophthalmologists and Optometrists Elite Programme” to nurture talents in ophthalmology and optometry.
  • Established the C-MER International Eye Research Centre of the Chinese University of Hong Kong, Shenzhen.
  • Organised and participated in a total of 524 volunteering activities with over 648,510 volunteer hours.

Governance Achievements

  • Established a governance structure with Board oversight of ESG-related risks and opportunities.
  • Set up an ESG working group to support the Board in implementing ESG strategies and targets.
  • Complied with all applicable labour laws and regulations.

Climate Goals & Targets

Medium-term Goals:
  • Reduce and maintain the intensity of clinical waste generated between 90% to 130% of the 2022 level.
  • Reduce and maintain the intensity of paper consumption between 90% to 120% of the 2022 level.
  • Reduce and maintain energy consumption per floor area in sq.m. and capita between 90% to 130% of the 2022 level.
  • Reduce and maintain water consumption per floor area in sq.m. and capita between 90% to 130% of the 2022 level.
Short-term Goals:
  • Reduce and maintain total greenhouse gas emission intensity between 90% to 120% of the 2022 level.

Environmental Challenges

  • Increased greenhouse gas emissions due to business expansion and increased electricity usage.
  • Increased clinical waste generation due to expansion of medical services.
  • Increased water consumption due to acquisition of dental service and expansion of operations.
Mitigation Strategies
  • Regular vehicle maintenance to improve fuel efficiency.
  • Employee education on energy efficiency.
  • Implementation of water-saving practices (regular checks for water leakage, reminders to turn off taps).

Supply Chain Management

Supplier Audits: 726/year

Responsible Procurement
  • Rigorous assessments based on product quality, source, industry reputation, price, and delivery time.
  • Checking for licenses and permits (business licenses, GMP, GSP certificates).

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather conditions (flooding, typhoon)
  • Sustained elevated temperature
Transition Risks
  • Changes in environmental regulations
  • Emerging technologies
Opportunities
  • More low-emission energy sources
  • Increased demand for environmentally friendly options (refractive surgery).

Reporting Standards

Frameworks Used: HKEX ESG Reporting Guide

Awards & Recognition

  • Standard Chartered Corporate Achievement Awards 2022 – Greater Bay Area Corporate Outstanding Award
  • JRJ Navigating China “GoldenWis Award” 2022 – Outstanding Growth Enterprise Award
  • Most Valuable Companies in Hong Kong Awards 2022
  • Best Investor Companion Award
  • Shenzhen Top 500 Enterprises 2022
  • Hong Kong Premier Service Brand
  • The Most Influential Brand in the Greater Bay Area 2022
  • 2022 Most Trusted Brand by Netizens
  • Social Capital Builder Awards 2022 – SCB Logo Awards
  • 2021–2022 National (Shenzhen) Excellent Enterprise with Foreign Investment – Harmonious Labour Relations Promotion Award
  • Happy Company Award 2022
  • Best Employers in Shenzhen – Special Award “Employer Culture Award”

Reporting Period: 2023

Environmental Metrics

Total Carbon Emissions:4,467.03 tCO2e/year
Scope 1 Emissions:60.37 tCO2e/year
Scope 2 Emissions:4,314.10 tCO2e/year
Scope 3 Emissions:92.56 tCO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:7,861,086.58 MWh/year
Water Consumption:72,451.32 m3/year
Waste Generated:101.44 tons/year (hazardous and non-hazardous)
Carbon Intensity:0.0023 tonnes of CO2e per HK$’000 revenue

ESG Focus Areas

  • Environmental protection
  • Social involvement
  • Stakeholder engagement
  • Sustainable development

Environmental Achievements

  • Maintained exhaust gas emissions within a range of 90% to 120% of the 2022 levels.
  • Maintained total greenhouse gas emissions intensity between 90% and 120% of the 2022 levels.
  • Maintained hazardous waste intensity between 90% and 130% of the 2022 levels.
  • Maintained non-hazardous waste intensity between 90% and 120% of the 2022 levels.
  • Maintained total energy consumption intensity (per HK$’000 revenue) level between 90% and 120% of the 2022 levels.
  • Maintained water consumption per HK$’000 revenue between 90% and 130% of the 2022 levels.

Social Achievements

  • No work-related fatalities in the past three years.
  • Provided 28,317.41 hours of training to 1,127 employees (34%).
  • Reduced employee turnover rate from 34% in 2022 to 24% in 2023.
  • Organized and participated in a total of 595 volunteering activities in Mainland China, with employee contribution of 3,468.50 volunteer hours.

Governance Achievements

  • Established a governance structure for effective management of ESG issues.
  • Established an ESG working group to support the Board in implementing ESG strategies.
  • Complied with all applicable labour laws and regulations.
  • Complied with all relevant laws and regulations regarding bribery, extortion, fraud, and money laundering.
  • No concluded legal cases regarding corrupt practices were brought against the Group or its employees during the reporting period.

Climate Goals & Targets

Long-term Goals:
  • Not disclosed
Medium-term Goals:
  • Not disclosed
Short-term Goals:
  • Maintain or reduce the total greenhouse gas emissions intensity between 90% to 120% of the 2023 level.
  • Maintain or reduce the intensity of clinical waste generated between 90% to 130% of the 2023 level.
  • Maintain or reduce the intensity of paper consumption between 90% and 120% of the 2023 level.
  • Maintain or reduce the energy consumption per HK$’000 revenue between 90% to 130% of the 2023 level.
  • Maintain or reduce the water consumption per HK$’000 revenue between 90% to 130% of the 2023 level.

Environmental Challenges

  • Increase in greenhouse gas emissions due to increased business operations after the easing of the COVID-19 pandemic.
  • Increase in hazardous waste due to increased surgeries after the easing of the COVID-19 pandemic.
  • Slight increase in total energy consumption due to increased business operations after the easing of the COVID-19 pandemic.
  • Slight increase in total water consumption compared to the previous year.
Mitigation Strategies
  • Implemented robust measures to reduce exhaust gas emissions, including regular vehicle inspections and minimizing unnecessary vehicle use.
  • Re-examined the root causes of hazardous waste generation and implemented measures to reduce or maintain its intensity.
  • Implemented energy-efficiency measures, such as using energy-efficient electronic devices, turning off lights and air conditioners when not in use, and using blinds to insulate heat.
  • Implemented water-saving practices, such as regular inspections of water pipes and taps, and reminders to staff to turn off taps when not in use.

Supply Chain Management

Supplier Audits: 863/year

Responsible Procurement
  • Rigorous supplier assessments based on product quality, service status, price, reputation, and delivery time.
  • Requirement for licenses and permits to operate, such as business licenses, GMP, and/or GSP Certificates.

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather conditions (flooding, typhoons)
  • Sustained elevated temperatures
Transition Risks
  • Changes in environmental regulations
  • Emerging technologies
Opportunities
  • Development of energy-efficient products and services
  • Shift of consumer preference to more environmentally friendly options

Reporting Standards

Frameworks Used: HKEX ESG Reporting Guide

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

  • Not disclosed

Not disclosed

Sustainable Products & Innovation

  • Laser eye surgery (as a more ecologically sustainable alternative to contact lenses)

Awards & Recognition

  • Golden Lion Rural Revitalization (China Fortune)
  • Golden Lion ESG Leading Entrepreneur (Li Xiaoting)
  • Most Investor-Focused Award (Valuable Capital Community)
  • Asia-Pacific Eye 100 – Most Influential Ophthalmologists 2022 (Dr. Dennis Lam)