Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainability
• Climate Change
• Gender Equality
• Human Rights
• Community Investment
• Employee Well-being

Environmental Achievements

• All properties in Mauritius achieved Earthcheck 5 Earth Rating
• 1,346,522 participating room nights in Tread Lightly program since 2013
• 145,810 tCO2e offset since 2013
• Zero Food Waste Program implementation in daily operations at LUX Belle Mare
• Coral Propagation Project progressing with guest and team member participation at LUX* South Ari Atoll

Social Achievements

• Launched ‘Collective Care’ program with heightened sanitary protocols to ensure team member and guest safety
• No team members made redundant or furloughed during the pandemic
• Provided remote mental health support, including a 24/7 Counselling Hotline in Mauritius
• Launched a number of community outreach projects in Mauritius, providing food and face masks
• Increased CSR partnerships to 20, investing in food security and job creation projects

Governance Achievements

• Complied with all requirements and provisions of the Code of Corporate Governance
• Implemented a revamped Sustainability Management Plan
• Established a new TLC Gender Diversity Charter

Climate Goals & Targets

Environmental Challenges

• Covid-19 pandemic significantly impacted performance, leading to hotel closures and reduced occupancy rates
• Oil spill in Mauritius affected the tourism sector
• Restrictions on international travel and quarantine measures limited recovery
• Economic downturns worldwide depressed demand in the hospitality sector

Mitigation Strategies

• Implemented cost management measures, including temporary salary reductions
• Sought support from national authorities and obtained concessions from banking partners
• Implemented heightened sanitary protocols across all operations
• Developed a five-year plan based on different recovery assumptions
• Secured additional funding through a rights issue and loans
• Negotiated repayment schedules with creditors

Supply Chain Management

Responsible Procurement

• Integrating small enterprises and women-led businesses into the supply chain
• Ethical sourcing practices

Climate-Related Risks & Opportunities

Physical Risks

• Major natural catastrophes (cyclones, floods, etc.)
• Disease outbreaks

Transition Risks

• Changes in laws and regulations
• Economic slowdowns

Reporting Standards

Frameworks Used: GRI Standards: Core option, UN Global Compact

Certifications: Earthcheck, Green Globe

UN Sustainable Development Goals

• All 17 UN Sustainable Development Goals

Initiatives support various SDGs through community investment, environmental protection, employee well-being, and ethical business practices.

Awards & Recognition

• Numerous awards for various properties (TripAdvisor, World Spa Awards, World Luxury Hotel Awards, etc.)

Environmental Metrics

ESG Focus Areas

• Environmental sustainability
• Human capital
• Corporate governance

Environmental Achievements

• Reduced carbon emissions (target set for net-zero by 2045)
• Achieved 5 Earth Ratings from EarthCheck for all Mauritius properties
• Implemented initiatives like Reason to Bee and Hug Me Honey at LUX* resorts, reducing honey purchases
• Developed circular design for amenities, reducing single-use materials
• Achieved 53% food waste reduction at LUX* Le Morne
• Initiated Clean the Island/Clean the Reef project at LUX* South Ari Atoll

Social Achievements

• Maintained a 1:1 gender salary ratio with zero discrimination cases
• Implemented Flexitime policy
• Increased CSR projects to 22
• Launched 'To Give on Friday' initiative at Tamassa
• Cook with SALT initiative promoting responsible sourcing

Governance Achievements

• Adhered to the National Code of Corporate Governance for Mauritius
• Established a 5-step roadmap for implementing the COSO 2017 ERM framework
• Regularly reviews and updates IT Security policy
• Partnership with Forbes Travel Guide to enhance guest experience

Climate Goals & Targets

Environmental Challenges

• Global economic crisis impacting demand for leisure travel
• Shortage of skilled labor in the hospitality industry
• Volatile supply chain due to increased transportation costs and disruptions in China
• Fire at LUX* Belle Mare impacting operations
• Stringent zero-Covid policy in China impacting operations

Mitigation Strategies

• Diversification of geographical operating presence and customer base
• Talent development and management plans
• Cost management strategies
• Enhanced brand strength and distribution systems
• Insurance coverage for fire damage at LUX* Belle Mare
• Redeployment of LUX* Belle Mare staff to other properties

Supply Chain Management

Responsible Procurement

• Ethical procurement policy in pipeline
• Focus on sustainable and women-led enterprises
• Sourcing ethical products that support nature conservation

Climate-Related Risks & Opportunities

Physical Risks

• Major natural catastrophes

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI Standards (Core Option), UN Global Compact

Certifications: EarthCheck 5 Earth Ratings (Mauritius)

Third-party Assurance: Ernst & Young

UN Sustainable Development Goals

• Multiple SDGs mentioned throughout the report

Initiatives contribute to various SDGs through environmental conservation, social responsibility, and ethical business practices.

Sustainable Products & Innovation

• 100% natural cleaning products
• Palm oil free soap bars
• Eco-friendly business cards

Awards & Recognition

• Numerous awards for various LUX* and SALT properties (see page 46-47)

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance

Environmental Achievements

• Reduced energy use by 50% through efficient heat pump use and smart energy management systems.
• Reduced hot water use to 40m3 per day from 70m3 per day.
• 100% of kitchen oil recycled into biofuel.
• All used batteries sent back to supplier for recycling.
• Achieved a 5 Earths rating by Earthcheck sustainability assessment in 2023.

Social Achievements

• Collaboration with Global Rainbow Foundation for inclusive hiring practices.
• Financial contribution to NGO Inclusion Mauritius for employability training.
• Support for local artisans and producers through showcasing their products and collaborations.
• Participation in public food festivals and local markets with profits donated to local NGOs or families in need.
• Food scrap regrowth workshops for children to raise awareness around food waste.

Governance Achievements

• Collaboration with Altruistiq for GHG emissions data management and reduction planning.
• Joined the Business Ambition for 1.5°C Pledge and Science Based Targets Call-to-Action Commitment Letter.

Climate Goals & Targets

Environmental Challenges

• Reducing overall carbon footprint
• Minimizing water waste

Mitigation Strategies

• Implementation of smart energy management systems, LED lighting, double-glazed windows.
• Installation of sub-meters to monitor and optimize water use.
• Use of aerators on taps.
• Collaboration with Altruistiq for GHG emissions data management and reduction planning.

Supply Chain Management

Responsible Procurement

• Use of locally-made and ethically sourced products (e.g., Alicia Swim, Robb & Lulu, Nuala clothing)
• Use of eco-certified and fair-trade oils from Madagascar
• Use of FSC wood for spa treatment beds

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: EarthCheck

Awards & Recognition

• 5 Earths rating by Earthcheck