Climate Change Data

Environmental Metrics

ESG Focus Areas

• Corporate Social Responsibility (CSR)

Social Achievements

• Healthway Medical participates actively in the yellow ribbons projects where our aesthetic doctors help remove tattoos from ex-convicts. In addition, our dentists provide fillings for special needs patients instead of having to have their teeth extracted, our psychiatrists help out at churches by providing counselling and our paediatricians provide education at welfare homes.

Governance Achievements

• The Company has put in place various policies and practices that will safeguard the interests of Shareholders and enhance Shareholders’ value as part of its effort to maintain high standards of corporate governance.

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Implemented safe and sustainable medical waste management practices using licensed disposal companies.

Social Achievements

• Conducted various community events and outreach programs to raise awareness of health issues.
• Provided training and education to employees, with a total cost of $38,342 (before subsidies) in 2018.

Governance Achievements

• Established anti-corruption policies, including conflict of interest declarations and corporate gifts policies.
• Implemented a whistle-blowing policy for employees and external parties.
• Adopted an Interested Person Policy to govern transactions with interested persons.

Climate Goals & Targets

Environmental Challenges

• Managing medical waste in a safe and sustainable manner.
• Ensuring compliance with regulations related to medical waste disposal.

Mitigation Strategies

• Engaging licensed waste disposal companies for sharps and biohazardous waste.
• Implementing procedures for safe handling and disposal of sharps and pharmaceutical waste.
• Monitoring the performance and credentials of medical waste disposal providers.

Supply Chain Management

Responsible Procurement

• Mandatory registration of suppliers with relevant regulatory bodies.
• Assessment of suppliers based on credibility, technical capability, and cost competitiveness.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards (2016) – Core Option

Environmental Metrics

Governance Achievements

• Implemented a whistle-blowing policy for employees and external parties to raise concerns about improper financial reporting or other matters.

Climate Goals & Targets

Environmental Challenges

• Non-performing clinics requiring closure, resulting in a provision for onerous lease contracts.

Mitigation Strategies

• Closed certain non-performing clinics.
• Undertook refurbishment works at 31 clinics to improve patient experience and efficiency.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

Social Achievements

• Refurbishment of 36 clinics completed in June 2019, improving efficiency and personalized care.
• Expansion of service offerings through Healthway Screening @ Downtown in June 2019, focusing on preventive healthcare.

Governance Achievements

• Consolidation of SBCC Clinic Pte Ltd and Thomson Paediatric Clinic Pte Ltd in December 2019.
• Amalgamation of eight wholly-owned dental clinics in August 2019, with Healthway Dental Pte. Ltd. as the surviving entity.

Climate Goals & Targets

Environmental Challenges

• COVID-19 outbreak in Singapore in January 2020 impacting operations.

Mitigation Strategies

• Implementation of teleconsultations and a pickup-and-go service for chronic medications in February 2020 to enhance convenience and accessibility while minimizing risk of exposure.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

Social Achievements

• Launched Healthway Medical App in 2020, offering teleconsultation services.
• Administered Sinopharm COVID-19 vaccines at selected GP clinics to boost vaccination rates among seniors.
• Supported government efforts in fighting COVID-19 through vaccination centers, mobile vaccination drives, and Quick Test Centers (QTCs).

Governance Achievements

• Implemented a Board Diversity Policy.
• Established a whistle-blowing policy.

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic disrupting economies and lives, placing strain on healthcare systems.
• Increased demand for healthcare services due to COVID-19 and chronic conditions.

Mitigation Strategies

• Expanded network of services in Primary Care and Specialist disciplines.
• Actively supported Singapore Government’s efforts to manage COVID-19 infections.
• Adopted strategies to remain future-proof, including widening the chain of GP clinics and expanding the repertoire of specialist doctors.
• Implemented a Healthway Medical Performance Share Plan to motivate staff and improve retention.

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

Social Achievements

• Healthway Medical GP clinics participate in government programmes and schemes such as Community Health Assist Scheme (“CHAS”), Medisave, MBS@ Gov, Baby Bonus, Public Health Preparedness Clinic (“PHPC”) and Primary Care Network (“PCN”).
• The Group will be enrolling into Healthier SG, an initiative by MOH, to help all Singaporeans take steps towards better health.
• Opened a new Health Screening Centre at Capitol Singapore on 16 November 2022.

Governance Achievements

• The Company has complied with the core principles of corporate governance, and in all material respects, with the provisions of the Code and the Catalist Rules, where appropriate.

Climate Goals & Targets

Environmental Challenges

• macro uncertainties such as global supply chain disruptions, the Russia-Ukraine war, rising energy prices, intensifying inflationary pressures and a manpower crunch

Mitigation Strategies

• remained focused on our purpose of delivering integrated health management to benefit our patients across their different life stages.
• remained adaptable in supporting Singapore’s journey to recovery by running Joint Vaccination and Testing Centres to inoculate the population while strengthening our network of primary and specialist clinics to take our continuum of care to the next level, in alignment with the national Healthier SG imperative.

Supply Chain Management

Climate-Related Risks & Opportunities