Climate Change Data

Environmental Metrics

ESG Focus Areas

• Eradicating extreme hunger and poverty and malnutrition
• Promoting preventive healthcare and sanitation and making available safe drinking water
• Promoting education; including special education and employment enhancing vocational skills
• Promoting gender equality and empowering women
• Ensuring environmental sustainability
• Protection of national heritage, art and culture
• Contribution to the Prime Minister's National Relief Fund or any other fund set up by the Central Government or the State Governments
• Funds provided to technology incubators located within academic institutions which are approved by the Central Government
• Rural development projects

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Corporate Governance
• Community Engagement
• Supply Chain Sustainability

Environmental Achievements

• Decreased Scope 1 and 2 carbon emissions in 2023 (attributed to office closures, but aiming for 12.5% year-on-year reduction)
• Launched Cloud Sustainability program to help clients reduce their cloud emissions
• Published a new global environmental policy
• Celebrated Zero Emissions Day

Social Achievements

• 34% of general workforce and 33% of leaders are female (higher than industry standard)
• Developed and implemented a Diversity, Equity, Inclusion, and Belonging (DEIB) strategy
• Launched SoftwareOne Gives Back platform for employee volunteering and donations
• Expanded SoftwareOne Impact program to support NPOs
• Launched SOAR, a 12-week Returnship Programme

Governance Achievements

• Established a double materiality assessment process
• Implemented a comprehensive third-party risk management process
• Provided anti-corruption and bribery training to all employees
• Refreshed Code of Conduct for Board Members and Employees and Code of Conduct for Business Partners
• Upgraded third-party risk management processes with a new tool

Climate Goals & Targets

Environmental Challenges

• Measuring and reducing GHG emissions
• Supporting partners in achieving their environmental commitments
• Transitioning to renewables and alternative energies
• Keeping up with enhanced emissions-reporting obligations
• Responding to changing customer behavior
• Addressing increased stakeholder concern
• Responding to changes in precipitation patterns and extreme weather
• Addressing rising mean temperatures
• Prioritizing diversity and equal opportunity
• Ensuring effective workforce management
• Ensuring accessibility to technology for NPOs
• Strengthening local communities
• Protecting customer privacy and data
• Ensuring business model resilience
• Meeting supplier requirements for ESG
• Maintaining transparency
• Improving ESG governance and ethical behavior
• Keeping up with enhanced legal ESG obligations
• Preventing modern slavery in the supply chain
• Preventing corruption and bribery

Mitigation Strategies

• Global Environmental Policy, Carbon Reduction Think Tanks (2024)
• Cloud Sustainability program, workshops with clients
• Global carbon reduction strategy, Green Office Initiative
• Annual ESG reporting, engagement with legal and finance leads, GRI advisors, SBTi submission (2024)
• Cloud Sustainability program, engagement with sales and bid teams
• Materiality assessment, internal communication campaigns, Carbon Reduction Handbook (2024), employee drop-in calls
• Global Environmental Policy, local health and safety measures
• Global Environmental Policy, net-zero ambition for Scope 1 and 2 by 2030
• DEIB strategy, DEIB survey, action plan
• Innovative Talent Acquisition and People & Culture teams, inclusive interview panels, hiring manager training
• SoftwareOne Impact program, expanded partnerships, new services
• SoftwareOne Gives Back platform, global volunteering policy
• Robust safeguards, compliance with regulations, transparent communication
• Hybrid work approach, robust IT, security, and access
• Enhanced third-party due diligence process, Integrity Next tool
• Regular employee drop-in sessions, internal communication
• Annual training and communication campaigns, Code of Conduct
• Engagement with local legal and finance leads, ESG committees
• Code of Conduct, modern slavery statement, Supplier Code of Conduct, due diligence, employee training
• Internal policy, disclosure tool, upgraded third-party risk management processes, targeted training

Supply Chain Management

Supplier Audits: Over 7,900 suppliers included in abstract risk analysis, over 1,000 invited to additional assessments

Responsible Procurement

• Supplier Code of Conduct
• Third-party due diligence process using Integrity Next

Climate-Related Risks & Opportunities

Physical Risks

• Changes in precipitation patterns
• Extreme weather variability
• Rising mean temperatures

Transition Risks

• Enhanced emissions-reporting obligations
• Changing customer behavior
• Increased stakeholder concern

Opportunities

• Development of energy-efficient products and services (Cloud Sustainability)

Reporting Standards

Frameworks Used: GRI, TCFD

Certifications: ISO 14001:2015, ISO 27001:2013, ISO/IEC 27017:2015, SOC2 Type II, SOC3

UN Sustainable Development Goals

• Not disclosed

Sustainable Products & Innovation

• Cloud Sustainability program

Awards & Recognition

• Best Software Solutions In-House ESG Specialist (Laura Mozden)
• EcoVadis Bronze Medal
• Best Onboarding Programme of the Year (SoftwareOne Academy)
• People Development (SoftwareOne Academy)
• Employee Engagement of the Year (APAC)