L&T Technology Services Limited
Climate Impact & Sustainability Data (2020-04 to 2021-03, 2021-04 to 2022-03, 2022-04 to 2023-03, 2023-04 to 2024-03)
Reporting Period: 2020-04 to 2021-03
Environmental Metrics
ESG Focus Areas
- Climate Change
- Energy Consumption
- Emissions
- Water Conservation
- Waste Management
- Social Responsibility
- Community Development
- Employee Well-being
- Diversity & Inclusion
- Corporate Governance
- Ethics
- Data Privacy
Environmental Achievements
- 22% reduction in HVAC energy consumption and lighting consumption at the Vadodara campus
- Avoided 1100.39 tons of CO2 due to the use of renewable energy
- Saved 573.69 tons of CO2 due to energy-saving measures
- Installed solar panels for street lighting at Vadodara campus, generating 453.6 KW of power annually
- Installed occupancy sensors at work areas of all locations to switch off lights when no employees are present
- Rainwater harvesting facilities at Vadodara & Mysuru campuses
- Sewage treatment plants at most locations to optimize water usage
- Recycled 7,880 cubic meters of water in FY21
Social Achievements
- Provided solar lighting to tribal communities near Mysuru, Karnataka
- Built 51 cyclone-resistant houses in Puri, Odisha
- Provided 22,359 primary healthcare treatments to the elderly in Vadodara, Gujarat
- Implemented WINGS Gender & Inclusivity Framework
- Achieved 21.57% gender diversity ratio in FY21
- Conducted various skill development programs benefiting 307 youth
- Implemented various employee well-being initiatives including weCare app, i-Call helpline, and Anytime DOC
Governance Achievements
- Adopted a consolidated Code of Conduct for employees and Board members
- Established a Whistle Blower mechanism ('Ethics Line')
- Implemented a Risk Management framework
- Conducted annual performance evaluation of the Board, Committees, Chairman, and individual Directors using an external agency
Climate Goals & Targets
- Not disclosed
- Achieve carbon neutral operations by 2030
- Increase women employee strength to 25% by 2025
Environmental Challenges
- Impact of the pandemic on key segments
- Cyber security risks
- Inability to innovate
- Exchange rate volatility
- Inadequate protection of intellectual property rights
- Changes in immigration laws
- Increased attrition levels
Mitigation Strategies
- Expanding presence in segments unaffected by the pandemic
- Diversified revenue mix
- Deployment of enhanced security software and controls
- Continuous competency and capability building
- Long-term cash flow hedges
- Robust data security protection and controls
- Local hiring at multiple locations abroad
- Various measures of employee engagement and professional enrichment
Supply Chain Management
Supplier Audits: SA 8000 certification requires audit of key suppliers
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Standards (Core option), AA1000AS version 03
Certifications: ISO 14001 (implied for Vadodara offices), ISO 45001, ISO 27001:2013, SA 8000
Third-party Assurance: Bureau Veritas
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- i-BEMS
- Chest rAI
Awards & Recognition
- Stevie Awards
- SHRM HR Excellence Awards
- Transform Awards Nordics
- Financial Express BrandWagon Ace Awards
- BIG Innovation Awards
- VARINDIA Most Admired Brands
- India Digital Enabler Awards
- Brandon Hall HCM Excellence Award
- Frost & Sullivan Customer Value Leadership Award
- Golden Bridge Awards
- STPI Top Performer
- CIMS Medica Company of the Year
- CII HR Excellence Awards
- Mahatma Award for CSR Excellence
- TechCircle Business Transformation Award
Reporting Period: 2021-04 to 2022-03
Environmental Metrics
ESG Focus Areas
- Climate action
- Product circularity
- Smart and green building
- Water and waste management
- Clean energy
- Smart manufacturing
Environmental Achievements
- 30% overall reduction in waste
- 90% reduction in packaging costs
- 66% optimization of freight CO2 footprint
- 7.8% of total electricity comes from renewable sources
Social Achievements
- Recognized as a Great Place to Work®
- LTTS Global Engineering Academy trained over 3,000 freshers and facilitated more than 9,800 cross-skilling opportunities for experienced engineers
- Distribution and promotion of fuel-efficient boilers in Karnataka
- Planting of over 57,000 saplings in Gujarat
Governance Achievements
- Established a structured risk management framework
- Implemented a whistleblower policy (Ethics Line), receiving and addressing eight complaints during FY22
- No reported allegations of fraud or unfair trade practices
Climate Goals & Targets
- Net-zero global emissions by 2050
- Carbon and water neutrality by 2030
- Increase gender ratio to 25% women by 2025
- Not disclosed
Environmental Challenges
- Cyber security risks due to work from home culture
- Increased attrition levels
- Resurgence of the pandemic
- Inability to innovate and develop new services
- Fluctuations in exchange rates
- Inadequate protection of intellectual property rights
- Changes in immigration laws
- Risks arising due to changes in customer’s business operations
Mitigation Strategies
- Deployment of enhanced security software and controls
- Implementation of cyber security awareness campaigns
- Various employee engagement measures, including flexible working hours
- Effective WFX program, safety measures, and Covid-appropriate infrastructure
- Diversified revenue sources
- Robust data security protection and controls
- Local hiring at multiple locations
- Proactive engagement with regulatory authority
- Significant investments in sustainable products and services
Supply Chain Management
Supplier Audits: SA 8000 accreditation for social accountability compliance standard
Responsible Procurement
- Supplier Code of Conduct promoting human rights, environmental protection, and fair labor practices
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Standards (core option), UN Sustainable Development Goals (UNSDGs), SBTi
Certifications: ISO 14001, ISO 45001, SA 8000
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- 1, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 17
See SDG linkage index section
Sustainable Products & Innovation
- Fuel-efficient boilers
- Smart Water Management solution
- Point-of-Care Sepsis solution
Awards & Recognition
- See Awards and accolades section
Reporting Period: 2022-04 to 2023-03
Environmental Metrics
ESG Focus Areas
- climate action
- product circularity
- smart and green buildings
- water and waste management
- clean energy
- smart manufacturing
Environmental Achievements
- 90% reduction in packaging costs
- 66% optimization of freight CO2 footprint
- 30% overall waste minimization
- 5,260 GJ Renewable energy consumed
- 80,258 KL Water treated and recycled through STPs.
- 83.1 MT Wet waste reused in organic composters, vermicomposting, animal husbandry.
- 33.3 MT Waste recycled
Social Achievements
- Second consecutive year of the 'Great Place To Work' certification
- LTTS Poland added as certified GPTW for the first time
- 444 sessions of employee training by Global Engineering Academy (GEA)
- 30,405 Employees trained by Global Engineering Academy (GEA)
- 11,127 Beneficiaries of health-related projects
- 12,357 Beneficiaries of education and skilling projects
- 1,500 Saplings planted in FY23
- 40,000 Beneficiaries of environmental related projects
Governance Achievements
- ZERO Complaints received in relation to issues of Conflict of Interest of the Directors
- ZERO Complaints received in relation to issues of Conflict of Interest of the KMPs
- ZERO instances of violation of anti corruption policy
Climate Goals & Targets
- Not disclosed
- Achieve carbon and water neutrality by 2030
- Reduce absolute Scope 1, 2, and 3 emissions by 37.8% by 2030
- Not disclosed
Environmental Challenges
- Cyber risks
- Increased attrition levels
- Inability to innovate
- Exchange rate volatility
- Risk of inadequate protection of intellectual property rights
- Changes in immigration laws
- Risks arising due to changes in customer business operations
- Rising risk from inadequate communication on the Company’s Sustainability program
- Risk arising from legislations like GDPR
- Risk arising from the volatility in the global economics and geo-political factors
Mitigation Strategies
- Multi-layered controls, comprehensive governance program
- Actively monitored attrition rates, benchmarked with industry peers, implemented measures of employee engagement and professional enrichment
- Investments in innovation labs, continuous competency and capability building
- Long term cash flow hedges, regular evaluation of hedging policy
- Regular employee awareness sessions, implementation of appropriate data security controls
- Dependency on work visas reduced, improvement of internal processes on visa filing
- Sustainability related offerings as one of its 6 major growth engines, committed to become Carbon and Water Neutral by 2030
- Continuously improving Sustainability Reporting maturity
- Implementing policies and procedures to comply with data protection laws, developed data transfer guidelines
- Diversification of operations across multiple geographies, diversified portfolio of customers and revenue mix
Supply Chain Management
Supplier Audits: 100% Suppliers environmentally screened, 100% Suppliers socially screened
Responsible Procurement
- Supplier Code of Conduct (including environmental protection, GHG reduction, waste management, regulatory compliance, and upholding human rights)
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Standards 2021, UN SDGs
Certifications: ISO 14001:2015, ISO 27001:2013 (10 premises), SA 8000, LEED Platinum (Powai, Mumbai), IGBC (Vadodara)
Third-party Assurance: Bureau Veritas (India) Pvt. Ltd.
UN Sustainable Development Goals
- 1
- 3
- 4
- 5
- 6
- 7
- 8
- 9
- 10
- 11
- 12
- 13
- 14
- 15
- 17
See SDG Linkage Index on page 115
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Frost & Sullivan Global Energy Optimization and Sustainability Management Product Leadership Award
- Golden Peacock Corporate Social Responsibility Award for 2022
- CSR Journal’s Special Commendation Award
- Indian Social Impact Awards
- UBS Forums
- CII Industrial Innovation Awards 2022
- 2022 Notable Supplier Award by Bosch India
- Best Corporate Learning University in the ET Future Skills Awards 2022
- Partner-level Supplier by John Deere
- NASSCOM AI GameChangers Awards 2022
- AutoTech Breakthrough Awards
- Business Intelligence Group BIG Innovation Award
- Aegis Graham Bell Awards
- Future of Learning and Development Summit & Awards 2022
Reporting Period: 2023-04 to 2024-03
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Scope 1+2 carbon emission reduced by 7.4%
- Total water recycled/reused: 45.7%
- Avoided CO2 using renewable energy (in MTCO2e): 5,306.9
Social Achievements
- Launched several employee well-being programs, resulting in Great Place to Work® certification in India and Poland.
- CSR spend of ₹228 Mn benefiting 77,070 individuals.
- Women in workforce: 22%
Governance Achievements
- Zero instances of violation of anti-corruption policy.
- 63.9% training coverage on Human Rights issues and policies.
Climate Goals & Targets
- Not disclosed
- Reduce absolute Scope 1, 2, and 3 emissions by 37.8% by 2030 (pledged to SBTi)
- Achieve carbon and water neutrality by 2030 in operations
- Not disclosed
Environmental Challenges
- Skill shortages in the ER&D industry.
- Keeping pace with evolving technologies (IoT, AI, cloud computing).
- Adapting to new markets with diverse cultures and regulations.
- Intense competition leading to price pressures.
- Maintaining quality and safety standards.
- Need for regulatory framework evolution.
- Concerns regarding education and training.
Mitigation Strategies
- Established ER&D centers in India and other locations (e.g., Krakow, Poland).
- Prioritized continuous employee training.
- Close collaboration with academic institutions.
- Cooperation with government agencies.
- Focus on digital transformation (e.g., DevX platform powered by Google Cloud’s generative AI).
Supply Chain Management
Supplier Audits: Regular auditing of key suppliers
Responsible Procurement
- Supplier Code of Conduct covering environmental preservation, GHG emission reduction, waste management, regulatory adherence, cybersecurity, data privacy, and human rights.
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI Standards, UN SDGs, UNGC Principles, NVG-SEE, Companies Act, 2013, IFRS Foundation's IR framework
Certifications: ISO 14001:2015, ISO 27001:2013, SA 8000, ISO 45001:2018
Third-party Assurance: DNV Business Assurance India Pvt Ltd (for BRSR Core KPIs)
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- NASSCOM Spotlight Awards (Process and Product Innovation)
- Great Place to Work® certification (India and Poland)
- Corporate Leader of the Year 2023 (Indo American Chamber of Commerce)
- Golden Peacock Award for ESG
- Big Innovation Award for IoT
- RoSPA Gold Health & Safety Awards (smart city projects)
- Sustainability Partner of the Year (PTC)
- Aveva Global Alliance Partner of the Year Award
- ETCFO Award for Leadership in Sustainability
- Best Technology firm in D&I Award (Analytics India)