Climate Change Data

Environmental Metrics

ESG Focus Areas

• Climate change
• Sustainable sourcing
• Healthier lifestyle and dietary needs
• Animal welfare
• Circular economy and plastic pollution
• Food waste
• Employee engagement and development
• Diversity, equity and inclusion
• Human rights and modern slavery
• Community and charity partnerships
• Food poverty
• Fair pay and remuneration
• Colleague health, safety and wellbeing
• Customer safety and food safety
• Bribery and corruption
• Data privacy
• Responsible tax management
• Political and charitable donations

Environmental Achievements

• 36% reduction in Scope 1 and 2 CO2e emissions (vs 2019 baseline)
• 80% of own brand packaging free of unnecessary single-use plastic
• Approximately 85% of own brand primary packaging recyclable, reusable or compostable
• Over 387,000 meals saved from landfill via Too Good To Go app (equivalent to over 968 tonnes of CO2e emissions)
• 96% of own brand units using cooking oil sent waste oil for recycling
• 48% of own brand units serving coffee diverted waste coffee grounds from landfill

Social Achievements

• 76% positivity score in global colleague engagement survey (+1% vs 2021)
• 50% female representation on the Board (+21% vs 2021)
• 36% women in senior leadership roles (+5% vs 2021)
• 27 charity partnerships globally, including 14 focused on alleviating food poverty
• 100% of senior managers completed modern slavery training
• 33% of meals offered by own brands were plant-based or vegetarian

Governance Achievements

• Formalised sustainability governance and management framework
• Materiality assessment conducted
• Updated Whistleblowing Policy to Speak Up Policy

Climate Goals & Targets

Environmental Challenges

• Achieving net zero by 2040 (nearly 90% of total footprint in Scope 3)
• Limited cage-free egg supplies in some markets
• Supply chain disruptions (e.g., Russia-Ukraine conflict)
• Limited availability of renewable energy sources in some locations
• Lack of control over waste management facilities in client locations

Mitigation Strategies

• Collaboration with suppliers, clients, and brand partners
• Partnership with Lever Foundation to support cage-free egg sourcing
• Development of alternative sourcing strategies
• Increased use of renewable energy and energy efficiency projects
• Engagement with clients to improve waste management facilities

Supply Chain Management

Supplier Audits: 64 independent ethical trade audits in 2022

Responsible Procurement

• Ethical Trade Code of Conduct
• Responsible Sourcing Policy
• Environment Policy
• Farm Animal Welfare Policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards 2021, SASB Restaurants Standard, TCFD

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 12 (Responsible Consumption and Production)
• Goal 13 (Climate Action)
• Goal 8 (Decent Work and Economic Growth)
• Goal 10 (Reduced Inequalities)
• Goal 2 (Zero Hunger)

The report details how various initiatives contribute to these goals.

Sustainable Products & Innovation

• Plant-based menu offerings
• Wellness brands (e.g., Camden Food Co, Haven, Soul & Grain, #Nourish, Ida & Frida)

Environmental Metrics

ESG Focus Areas

• Product
• Planet
• People
• Governance

Environmental Achievements

• 45% reduction in absolute Scope 1 and 2 CO2e emissions from 2019 baseline
• 93% of own brand packaging is reusable, recyclable, or compostable
• c.572 tonnes of food waste saved from landfill via partnership with Too Good To Go since 2016

Social Achievements

• Launched an award-winning gamified training app to over 4,000 colleagues in the Nordics to help make sustainability actionable in their everyday work.
• 25% of senior leadership roles held by women
• 24 charity partnerships, including 8 addressing food poverty

Governance Achievements

• Science Based Targets initiative (SBTi) verified SSP Group targets to reach net-zero GHG across its value chain by 2040
• 100% of senior managers completed modern slavery training
• Established a dedicated Sustainability Steering Committee in the Nordics to accelerate progress and encourage collaboration

Climate Goals & Targets

Environmental Challenges

• Reducing Scope 3 value chain emissions (primarily related to food and drink sold)
• Navigating changing customer demands, new ESG regulations, and increasing disruptions from climate change
• Slow progress in meeting the European Chicken Commitment (ECC) standards due to industry-wide challenges

Mitigation Strategies

• Decarbonizing menus by creating healthier and more sustainable offerings
• Working with clients, brand partners, and suppliers to drive positive change
• Implementing a strengthened Supplier Code of Conduct
• Investing in enhanced energy efficiency technology (e.g., Automated Meter Readers)
• Collaborating with Klimato to calculate the carbon footprint of recipes and identify areas for emissions reduction
• Partnering with Too Good To Go to redistribute surplus food
• Implementing AI production planning to prevent food waste

Supply Chain Management

Supplier Audits: 83% of 24 high-risk suppliers underwent due diligence reviews in 2023

Responsible Procurement

• Strengthened Supplier Code of Conduct covering human rights, product quality, food safety, environmental sustainability, farm animal welfare, and business integrity
• Sourcing ingredients that meet sustainability standards and certifications (e.g., Fairtrade, Rainforest Alliance)
• Sustainable sourcing of hot beverages, fish and seafood, palm oil, and eggs

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Changing customer demands, new ESG regulations

Opportunities

• Development of energy-efficient products and lower-impact dishes

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Plant-based meals, non-dairy milk alternatives, lower-impact proteins, plant-forward dishes, reusable packaging, sustainable cleaning products

Awards & Recognition

• First place in the UNGC’s Sustainability Solutions Showcase for the gamified sustainability training app

Environmental Metrics

ESG Focus Areas

• Product
• Planet
• People

Environmental Achievements

• 5% reduction in Scope 1 and 2 greenhouse gas (GHG) emissions from 2019 baseline
• c.1,500 tonnes of food waste diverted from landfill through redistribution, recycling and composting schemes
• 97% of own brand packaging is reusable, recyclable or compostable and 95% is free of unnecessary single-use plastic
• Eliminated 4.5 million plastic lids

Social Achievements

• Launched ‘Belong at SSP’ diversity, equity and inclusion (DE&I) strategy
• 39% female representation in senior leadership roles
• £1.15 million invested in community programmes
• Global average Lost Time Incident Frequency Rate (LTIFR) of 1.43

Governance Achievements

• Conducted a review of new and emerging ESG regulation and standards
• Expanded oversight and management of non-financial reporting through the Non-Financial Reporting Steering Committee
• Launched new Responsible Marketing Principles and updated our Environment, Sourcing and Farm Animal Welfare Policy

Climate Goals & Targets

Environmental Challenges

• Large-scale, systemic change across the food and travel sectors is needed.
• Sustainability is a rapidly evolving field.
• Evolving ESG regulations will significantly shape our sector and business.

Mitigation Strategies

• Preparing for the EU Corporate Sustainability Reporting Directive, including a new double materiality assessment.
• Driving delivery of 2025 targets while exploring ways to further evolve our strategy and targets.
• Proactively building robust controls and capabilities to help ensure we remain agile and able to meet current and future obligations across the Group.

Supply Chain Management

Supplier Audits: 66% of high-risk contracted suppliers underwent due diligence reviews

Responsible Procurement

• Supplier Code of Conduct
• Environment, Sourcing and Farm Animal Welfare Policy
• Sedex for supplier due diligence

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, SASB, TCFD

Sustainable Products & Innovation

• Plant-based menu options
• Lower-impact recipe alternatives