Climate Change Data

Environmental Metrics

ESG Focus Areas

• Workforce
• Environment
• Society

Environmental Achievements

• Achieved CarbonNeutral® Certification for offsetting greenhouse gas emissions related to business travel and data centers.
• Steria achieved a second consecutive 100A score in the Carbon Disclosure Project (CDP)’s Climate Change and Sustainability rating.
• Sopra is ranked among the top five service-sector companies in France by the Gaïa Index.

Social Achievements

• Sopra Steria is one of Europe’s top hiring companies, with 6,890 new hires during the year.
• Signing of another Accord Handicap 2015-2017 for the recruitment of employees with disabilities at Sopra Steria in France.
• Launch by the group of the first accessible Java EE MOOC (Massive Open Online Course).

Governance Achievements

• Sopra Steria Group applies the AFEP-MEDEF Corporate Governance Code.
• Mazars appointed as an independent third party to verify the presence, truth and fairness of the information published.

Climate Goals & Targets

Environmental Challenges

• Significant amount of business travel due to multiple locations.
• Large IT infrastructures consuming energy.
• High volume of documents (mitigated by moving to paperless versions).

Mitigation Strategies

• Implemented a plan to equip group sites with long-distance communication technology to limit business travel.
• Optimized approach to managing IT infrastructure and systems.
• Gradually shifting to premises that meet the highest environmental standards.
• Working with specialized companies to handle IT-related waste equipment and office supply waste.

Supply Chain Management

Supplier Audits: 91% of Tier 1 suppliers assessed in France (Sopra)

Responsible Procurement

• Responsible Purchasing Charter

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: GRI, ISO 26000, Grenelle Environment 2 Act

Certifications: ISO 14001, ISO 14064-3, CarbonNeutral®, ISO 9001

Third-party Assurance: Mazars

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Smart Energy Management solutions

Awards & Recognition

• Gaïa Index ranking
• EcoVadis Gold Level
• CDP Climate Change score
• Asia’s Best CSR Practice Award
• ABP News Global CSR Excellence and Leadership Award
• Steria won the silver trophy for CSR in the Human Capital Victories awards

Environmental Metrics

ESG Focus Areas

• Market Responsibility
• Responsible Employment
• Environmental Responsibility
• Community Engagement

Environmental Achievements

• Overall reduction in greenhouse gas emissions: 6.6% (location-based) and 19% (market-based) relative to 2014.
• Increased share of renewable energy in electricity consumption of offices and data centers to 69%.
• 98% of Waste Electrical & Electronic Equipment (WEEE) given a second life.
• 92% of paper and cardboard waste recycled.

Social Achievements

• 8,498 new employees in 2016, 44% under 26.
• 31% women in the workforce, 27% in engineering, consulting, and project management.
• Happy Trainees accreditation for the fourth consecutive year (88% recommendation rate).
• International rollout of women's network.

Governance Achievements

• Over 40% of Board members (excluding employee representatives) are women.
• Implementation of a Responsible Purchasing Charter across all entities.
• Establishment of a Corporate Governance & Risk Management department.

Climate Goals & Targets

Environmental Challenges

• Stakeholder dialogue in a rapidly changing digital environment.
• Strengthening control systems with new acquisitions.
• Ensuring responsible purchasing across all entities.
• Meeting client challenges with innovation and services.
• Maintaining data security.

Mitigation Strategies

• Reinforced digital communications, Ipsos/Sopra Steria survey, initiatives with clients on digital inclusion.
• Incorporation of new regulations (Sapin II Act, parent companies’ duty of care).
• Rollout of Responsible Purchasing Charter, third-party supplier assessments (EcoVadis).
• Innovation in client projects (healthcare, transport, energy), stronger client relationships.
• Renewal of ISO 27001 certification, strengthened security measures.

Supply Chain Management

Supplier Audits: 67 key suppliers assessed by EcoVadis in 2016 (55% response rate)

Responsible Procurement

• Responsible Purchasing Charter
• EcoVadis assessments
• Preference for green products and services

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact, GRI4, ISO 26000

Certifications: ISO 14001, ISO 14064-3, ISO 27001, ISO 9001

Third-party Assurance: Mazars

UN Sustainable Development Goals

• Goal 4
• Goal 5
• Goal 6
• Goal 7
• Goal 8
• Goal 9
• Goal 11
• Goal 12
• Goal 13
• Goal 14
• Goal 15

Most CSR goals aligned with 11 of the 17 UN SDGs.

Sustainable Products & Innovation

• Digital solutions for energy efficiency, traffic management, waste collection.

Awards & Recognition

• Gaia Index (score 88)
• EcoVadis Gold level
• CDP Climate Change A-

Environmental Metrics

ESG Focus Areas

• Ethics and values
• Workforce
• Environment
• Society
• Market and conduct of business

Environmental Achievements

• 11% reduction in overall greenhouse gas emissions from 2016 levels
• Achieved EcoVadis Gold level
• Included in the Gaia Index for the 9th consecutive year
• World’s first digital services company to have received approval from SBTi for its greenhouse gas emissions reduction targets

Social Achievements

• 9,500 new employees joined the Group in 2017, 78% of them on permanent contracts
• Over 1,000,000 hours of training provided Group-wide
• Women account for 31% of the Group’s workforce, and 27% of engineering, consulting and project management positions.

Governance Achievements

• Dedicated governance framework strengthened
• Code of ethics and core values supported
• Rated among the top 9% of Global Compact signatories

Climate Goals & Targets

Environmental Challenges

• Attracting and retaining talent
• Skills development and transformation
• Curbing the environmental impact of activities
• Reducing greenhouse gas emissions
• Strengthening rules and procedures following the merger
• Strengthening data protection arrangements

Mitigation Strategies

• Launched an ambitious programme to reduce the Group’s greenhouse gas emissions
• Implemented a unifying transformation programme ('New Way')
• Implemented an ambitious training cycle
• Created a Corporate Governance & Risk Management department
• Supplemented Code of Ethics with a stock market code of ethics and conduct
• Launched a compliance programme

Supply Chain Management

Supplier Audits: Using EcoVadis platform to evaluate suppliers

Responsible Procurement

• Responsible Purchasing Charter
• Supplier evaluation programme

Climate-Related Risks & Opportunities

Physical Risks

• Heavy flooding
• Air pollution
• Seismic risk

Transition Risks

• Regulatory changes
• Reputational risks

Opportunities

• Development of energy-efficient products
• Smart energy solutions
• IoT and smart systems

Reporting Standards

Frameworks Used: GRI, ISO 26000, TCFD-CDSB, UNGC

Certifications: ISO 14001, ISO 27001

Third-party Assurance: Mazars

UN Sustainable Development Goals

• 4
• 11
• 13

Sopra Steria contributes to 16 of the 17 UN Sustainable Development Goals through its corporate responsibility programmes.

Sustainable Products & Innovation

• Colibry platform
• Smart Cities projects
• Smart Harbours projects

Awards & Recognition

• IBM Watson Ecosystem Partner
• Microsoft Health Innovation Awards 2017 Winner
• SAP Quality Awards Golden Winner 2017 Belgium
• Oracle Excellence 2017 Winner
• SAS Regional Partner of the Year
• CDP Climate Change A List
• CDP Supplier A List

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Ethical Business Conduct
• Digital Responsibility
• Community Engagement

Environmental Achievements

• 88% reduction in business travel due to the Covid-19 pandemic
• Achieved carbon neutrality of emissions from direct activities since 2015 and integration of emissions from indirect activities in this programme by 2028.
• 95% of electricity consumption at the Group’s offices and on-site data centres was met from renewable sources in 2020.
• Reduced GHG emissions per employee by 74% between 2015 and 2020.

Social Achievements

• Two women joined the Executive Committee in 2020
• Roll-out of the Gender Equality Tour training programme
• Maintained employment levels and stepped up training programmes during the Covid-19 pandemic.
• 162 outreach projects supported by the Group including 17 digital projects by the Sopra Steria-Institut de France Foundation
• Women represented 32.5% of the workforce in 2020.

Governance Achievements

• Established a Corporate Responsibility and Sustainable Development (CR&SD) Committee and a Corporate Responsibility Advisory Board.
• Chief Executive Officer’s compensation takes into account one or more criteria linked to social and environmental responsibility.
• Implemented a Code of Ethics and Code of Conduct for the prevention of corruption.

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to the Covid-19 pandemic
• Cyberattack targeting the Group in 2020
• Economic crisis impacting certain sectors (aerospace and railways)
• Maintaining and developing employee skills in a rapidly changing digital landscape
• Attracting and retaining top digital talent

Mitigation Strategies

• Implemented measures to protect employees and safeguard service delivery for clients
• Took steps to protect skills base and jobs
• Strengthened sustainability strategy
• Adapted working practices and provided employee support during remote work
• Maintained employment levels and continued recruitment
• Implemented reskilling policies to address production overcapacity in affected sectors
• Developed a robust induction and integration programme for new hires

Supply Chain Management

Supplier Audits: 540 suppliers assessed via EcoVadis

Responsible Procurement

• Supplier Code of Conduct
• EcoVadis assessment
• Inclusion of CSR criteria in purchasing procedures

Climate-Related Risks & Opportunities

Physical Risks

• Severe flooding disrupting access to facilities
• Damage to electrical and telecommunications infrastructure affecting data centers

Transition Risks

• Regulatory changes affecting cost or availability of offsetting projects
• Reputational risk

Opportunities

• Sustainable IT
• IT for Sustainability

Reporting Standards

Frameworks Used: GRI, TCFD, CDSB, UN Global Compact

Certifications: ISO 14001

Third-party Assurance: Mazars

UN Sustainable Development Goals

• Goal 3
• Goal 4
• Goal 5
• Goal 8
• Goal 10
• Goal 11
• Goal 12
• Goal 13
• Goal 16
• Goal 17

Sopra Steria supports the UN Sustainable Development Goals through its corporate responsibility programmes.

Sustainable Products & Innovation

• Green Ops tool
• HoloCare solution

Awards & Recognition

• EcoVadis Platinum
• CDP Climate Change A List
• Le Point ranking of France’s most responsible companies

Environmental Metrics

ESG Focus Areas

• Employee-related priorities
• Environmental priorities
• Stakeholder priorities

Environmental Achievements

• Reduced emissions per employee from direct activities (Scopes 1/2/3-6 and 3-8) relative to 2015 by -74.0% (incl. pandemic impact) and -45% (excl. pandemic impact) in 2020 and -83.5% (incl. pandemic impact) and -50% (excl. pandemic impact) in 2021.
• Achieved net-zero emissions for all its direct activities one year ahead of its original target date.
• Increased the proportion of electricity consumption from renewable sources to 99.2% in 2021.

Social Achievements

• Launched a workplace well-being programme, with 97.7% of employees having access in 2021.
• 72% of employees think Sopra Steria is a great place to work (Great Place to Work survey 2021).
• Increased the proportion of women in the 10% most senior positions to 19.4% in 2021.

Governance Achievements

• Established anti-corruption training for all employees (92% completion rate in 2021).
• Implemented a whistleblowing procedure.
• Chief Executive Officer’s compensation takes into account several criteria linked to corporate responsibility.

Climate Goals & Targets

Environmental Challenges

• Supply chain disruptions due to climate events.
• Stricter regulatory requirements in relation to the environment.
• Difficulty in drawing up and implementing proportionate action plans in response to environmental challenges.

Mitigation Strategies

• Agreed alternative supply arrangements and required suppliers to put in place robust business continuity plans.
• Continuously and closely monitoring coming changes in its sector by monitoring the legal landscape, taking part in international initiatives, and discussing these issues with active networks.
• Developing the Group’s environmental policy, bolstering its environmental management system, and implementing programmes designed to reduce its environmental impact.

Supply Chain Management

Supplier Audits: 425 suppliers assessed via EcoVadis in 2021, covering more than €500 million of expenditure.

Responsible Procurement

• Group Suppliers’ Charter
• EcoVadis assessment

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather phenomena such as cyclones and flooding

Transition Risks

• Changes in clients’ environmental requirements
• Stricter regulatory requirements

Opportunities

• Sustainable digital
• IT for Sustainability

Reporting Standards

Frameworks Used: GRI, TCFD, CDSB, UNGC

Certifications: ISO 14001

Third-party Assurance: Mazars

UN Sustainable Development Goals

• 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17

The report details how Sopra Steria's initiatives contribute to these goals throughout the document.

Sustainable Products & Innovation

• Sopra HR 4YOU
• Solutions to help clients transition to a net-zero emissions economy

Awards & Recognition

• CDP Climate Change score of A for the fifth year running
• EcoVadis Platinum medal
• Grand Prix de la Good Economie

Environmental Metrics

ESG Focus Areas

• Climate Change
• Diversity & Inclusion
• Governance
• Digital Ethics
• Digital Sovereignty
• Social Impact

Environmental Achievements

• 68% reduction in GHG emissions per employee in 2022 (baseline: 2015)
• Carbon neutral since 2015 for all sites, business travel, and data centers
• Climate Neutral Now since 2021 on direct emissions
• 55% of suppliers committed by end-2022 to set GHG reduction targets

Social Achievements

• 32.4% proportion of women in the Group’s workforce in 2022 (vs 17.6% in 2021)
• 78% of employees say Sopra Steria is a great place to work
• 33 hours of training on average per employee
• 201 outreach projects supported by the Group and 679 non-profits and schools supported

Governance Achievements

• Separation of the roles of Chairman and CEO
• 93% of employees trained in preventing corruption and influence peddling
• Executive compensation linked to ESG performance (detailed breakdown provided)

Climate Goals & Targets

Environmental Challenges

• Adapting skills to future operational challenges
• Improving ability to meet client expectations
• Boosting employability

Mitigation Strategies

• Proactive training policy (33 hours/employee on average)
• Focus on “Innovation and digital transformation” training modules
• Deployment of Group’s management and leadership program

Supply Chain Management

Supplier Audits: 603 suppliers awarded positive EcoVadis assessments in 2022, covering more than €737 million of expenditure

Responsible Procurement

• EcoVadis assessment of 85% of target expenditure
• Suppliers’ charter
• Responsible purchasing policy

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: UN Global Compact

Certifications: ISO 27001, ISAE 3402

UN Sustainable Development Goals

• 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17

Awards & Recognition

• Prix Entreprendre pour Demain award (2022)

Environmental Metrics

ESG Focus Areas

• Climate change
• Workplace gender equality
• Digital sustainability

Environmental Achievements

• 63.6% reduction in absolute GHG emissions from Scopes 1 and 2 in 2023 (baseline: 2019)
• 9.8% reduction in absolute GHG emissions from Scope 3 in 2023 (baseline: 2019)
• 20% reduction in office energy consumption at Group level relative to 2021

Social Achievements

• 77% of employees say Sopra Steria is a great place to work – GPTW survey
• 34 hours of training on average per employee
• 33.5% women in the Group workforce in 2023
• 21.5% women in the 10% most senior positions in 2023

Governance Achievements

• 10 out of 15 Board members qualify as independent based on the AFEP-MEDEF Code’s requirements
• 40% of members of the Board of Directors were women at 31/12/2023

Climate Goals & Targets

Environmental Challenges

• Rapid changes in technologies and ecosystems requiring adaptation to offer relevant solutions
• Difficulties in integrating acquired companies and achieving expected synergies
• Potential loss of business from major clients or vertical markets due to economic slowdown
• Attacks on reputation through negative media coverage
• Repercussions of major external crises (political, social, health, climate, cyber)
• Cybersecurity threats and data protection
• Attracting and retaining talent
• Compliance with constantly changing laws and regulations

Mitigation Strategies

• Annual strategy review and updates, acquisitions strategy
• Due diligence procedures and integration programs for acquisitions
• Multiclient and multisector portfolio, key account strategy review
• Media monitoring system and crisis communication procedures
• Risk prevention and crisis management systems, business continuity plans
• Information security policy, investment in security systems and training
• Sustained recruitment drive, employer branding, collaboration with universities
• Skills development programs, employee engagement initiatives, monitoring employee turnover
• Monitoring of legislation and case law, updated internal control rules and procedures, code of ethics and conduct

Supply Chain Management

Responsible Procurement

• Responsible purchasing programme, selecting suppliers committed to environmental sustainability

Climate-Related Risks & Opportunities

Physical Risks

• Natural phenomena relating to climate change

Transition Risks

• Changes in business conditions due to climate change

Opportunities

• Developing innovative solutions to support the environment and climate

Reporting Standards

Frameworks Used: GRI, TCFD, CDSB, UNGC

Certifications: CDP A List, EcoVadis Top 1% Platinum

Third-party Assurance: Independent Third Party

UN Sustainable Development Goals

• 7
• 9
• 11
• 12
• 13
• 16
• 1
• 2
• 3
• 4
• 5
• 6
• 8
• 10
• 14
• 15
• 17

Contribution through core business activities and voluntary initiatives

Sustainable Products & Innovation

• Green For IT (G4IT) tool to measure environmental impact of digital services

Awards & Recognition

• CDP A List (7th year in a row)
• EcoVadis Top 1% Platinum
• 2023 Transparency Award