Climate Change Data

Al Wathba National Insurance Company (AWNIC)

Climate Impact & Sustainability Data (2019, 2023)

Reporting Period: 2019

Environmental Metrics

Total Energy Consumption:3,969,294 kwh (2019)
Water Consumption:11,251 m3 (2019)

ESG Focus Areas

  • Climate Risk & Opportunities
  • Digitalization & Paperless Insurance
  • Data Privacy & Security
  • Financial Market Stability
  • Customer Experience
  • Health & Safety
  • Governance & Risk Management
  • Green Products / Sustainable Solutions
  • Employee Engagement
  • Diversity & Inclusion
  • Training & Development

Environmental Achievements

  • 27% saving in water & electricity expenses 2019 vs 2018
  • 27% reduction in water usage and 3% drop in electricity consumption
  • Insured 90+ Eco-friendly vehicles during 2019
  • Significant reduction in printing & stationery costs due to 'AWNIC Goes Green' initiative

Social Achievements

  • Launched mobile application in 2019 improving customer journey
  • Organized various employee engagement programs (potlucks, celebrations, tournaments, etc.)
  • Provided trainings for employees (AML/CFT, Anti-Bribery & Corruption, Cybersecurity, etc.)
  • Initiatives contributing towards treatment and rehabilitation of children with Autism and people with determination

Governance Achievements

  • Board formally adopted ESG policy and framework
  • Established a steering committee to report on progress with the alignment with sustainable development goals
  • Honored by Securities & Commodities Authority as one of the outstanding companies in Corporate Governance compliance

Climate Goals & Targets

Long-term Goals:
  • ESG Dashboard integration with existing financial dashboard
  • Increased focus on stakeholder training & campaigns
  • Enhancing our existing risk management framework through integration of ESG factors, leverage technology expertise and close tracking of ESG KPI’s dashboard
  • Schedule employee trainings focusing on sustainability related risk management program
Medium-term Goals:
  • ISO Corporate Carbon Footprint certification
  • Switching to renewal energy sources
  • Certified ICV Score - 53.43%
Short-term Goals:
  • Monitor use of natural resources and set corporate targets on reducing CO2 emissions and optimizing asset performance
  • Update our supply chain questionnaire to include environmental issues
  • Introduce self-assessment questionnaire for our suppliers covering compliance requirements, sustainability and anti-bribery & corruption
  • Encouraging women participation in the Board

Environmental Challenges

  • Climate change risks and its implications on business operations
  • Cyber security, data privacy & protection and business continuity risks associated with digital transformation
Mitigation Strategies
  • Climate risk improvement recommendations to customers
  • Implementation of mature and robust security management systems
  • Annual IT audit via external consultant
  • Business Continuity & Disaster recovery design

Supply Chain Management

Responsible Procurement
  • Code of conduct
  • Detailed request for proposal covering scope, social & governance issues and conflict of interest
  • Minimum three quotations for major Capex and Opex

Climate-Related Risks & Opportunities

Opportunities
  • Development of green vehicle insurance products

Reporting Standards

Frameworks Used: ADX ESG Disclosure Guidance, UN Environment’s Principles for Sustainable Insurance Initiative (PSI), Global Reporting Initiative (GRI)

Sustainable Products & Innovation

  • Eco-friendly vehicle insurance

Awards & Recognition

  • Excellence in Digital transformation & Smart Services 2018 & 2019 (UAE Insurance Authority)
  • Mid-Size Direct Insurer of the Year United Arab Emirates 2019 (Insurance Asia Awards)

Reporting Period: 2023

Environmental Metrics

Total Carbon Emissions:230.90 tCO2e (2023)
Scope 1 Emissions:41.66 tCO2e (2023)
Scope 2 Emissions:54.72 tCO2e (2023)
Scope 3 Emissions:134.52 tCO2e (2023)
Total Energy Consumption:5,378,858 kWh (2023)
Water Consumption:14,916.66 Liters (2023)
Waste Generated:8,520 kgs (2023)

ESG Focus Areas

  • Environmental
  • Social
  • Governance
  • Economic

Environmental Achievements

  • Energy consumption reduced by 9%, equivalent to 239 tons of CO2 emissions
  • 9% reduction of water consumption
  • 8,520 kgs of paper safely disposed/recycled
  • 755 eco-friendly vehicles insured

Social Achievements

  • 14% Emiratization rate
  • 53% of total suppliers are local UAE suppliers
  • Customer Satisfaction score above 86% since 2019
  • AED 112k community investments
  • Zero work-related injuries in 2023

Governance Achievements

  • Obtained a Sustainability Linked Loan (SLL) from HSBC
  • Awarded Silver Sheikh Khalifa Excellence Award (SKEA) in the Services Category
  • Triple certified with ISO 9001:2015 (QMS), ISO 14001:2015 (EMS) and ISO 27001:2013 (ISMS)

Climate Goals & Targets

Long-term Goals:
  • Align with UAE Net Zero Strategy 2050

Environmental Challenges

  • Instances of underwriter misjudging sum insured values
  • Irregularities in payment processing by finance department employees
  • Employee challenges in adhering to office hours due to HRMS platform issues
Mitigation Strategies
  • Enhancing operational processes to prevent future incidents
  • Implementing a zero-tolerance policy towards such occurrences
  • Continuously improving systems and procedures

Supply Chain Management

Responsible Procurement
  • Supplier Code of Conduct
  • Comprehensive procurement process
  • Zero Tolerance to Unethical Business Practices

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI, ADX ESG Disclosure Guidance, UN SDGs

Certifications: ISO 9001:2015, ISO 14001:2015, ISO 27001:2013

Sustainable Products & Innovation

  • Development of new upgraded motor third-party (TP Smart) and comprehensive plans (Comp Smart & Comp Lux)

Awards & Recognition

  • Silver Sheikh Khalifa Excellence Award (SKEA)
  • Insurance Technology Leader Award at Insurtek Goldenshield Excellence Awards 2022