Americana Restaurants International PLC
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- carbon emissions
- workforce diversity
- Saudisation
Environmental Achievements
- Reduced packaging by 817 metric tonnes in 2022; targeted further 10% reduction per user.
- Installed low flow pre-rinse valves in 1,137 stores, saving 150 liters per store per day.
- Installed lower voltage lights (from 80W to 36W) in 1,116 stores to reduce electricity consumption.
- Recycled all cooking oil into biodiesel, starting to use it for delivery vehicles; working on converting chicken food waste to biodiesel.
Social Achievements
- Launched Future Leaders’ Programme to strengthen talent pipeline.
- Hired 1,139 Saudi nationals in Saudi Arabia (37.4% women) as part of Saudisation strategy.
- Received ‘Exceptional Workplace’ award from Gallup in 2022 (78th percentile).
- Implemented various wellbeing initiatives including wellness and awareness sessions, regular health check-ups, tie-ups with hospital/clinic for free dental and medical check-ups, celebrating Fitness Month, and Americana’s Got Talent challenge in Kazakhstan.
- Received four stars in the Taqdeer Award for Employee Experience practices.
Governance Achievements
- Completed first ever concurrent dual listing on ADX and Tadawul, raising USD 1.8 billion.
- Implemented a comprehensive corporate governance framework aligned with ADGM Companies Regulations, SCA CG Regulations, and CMA CG Regulations.
- Established Audit Committee and Nomination and Remuneration Committee.
Climate Goals & Targets
Medium-term Goals:
- 250-300 annual net store openings
Environmental Challenges
- Commodity price and supply chain headwinds.
- High inflation (21.3% in December 2022) and currency devaluation in Egypt.
- Potential supply chain disruptions due to external factors (natural disasters, political turmoil, trade disruptions).
- Rising labor costs, volatile commodity prices, and increasing transportation costs.
Mitigation Strategies
- Portfolio rationalisation and supply chain efficiencies.
- Investment in business-critical digital solutions.
- Fiscal consolidation measures and redeployment of CAPEX in high-growth markets.
- Calibrated pricing actions and increased localisation, especially in high-inflation markets.
- De-risked supply chain by increasing supplier network and simplifying menus.
Supply Chain Management
Supplier Audits: 7,460 stores audited in 2022
Responsible Procurement
- Compliance with global food safety requirements (GFSI-recognised standards), Halal certification for all food in MENA region, Global GAP compliance for fresh produce farms.
Climate-Related Risks & Opportunities
Awards & Recognition
- Gallup’s ‘Exceptional Workplace’ award
- Taqdeer Award (four stars)
- CSR Label from Dubai Chamber of Commerce
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Sale of 5.2 million litres of used oil for conversion into biofuels
- Investing in energy efficiency and renewable energy by installing demand control kitchen ventilation (DCKV) systems in 15 stores in the UAE. Setting up a 150kW solar PV plant at our regional office in Riyadh, KSA, with further plans to extend it to our stores
- Eliminated the use of Styrofoam cups across all KFC markets
- Switch to paper straws and bags in KFC UAE
- Successful launch of a new fleet of e-bikes for delivery in the UAE for KFC, Pizza Hut, and Hardee’s. More than 100,000 EV-powered deliveries within a few months of launch.
Social Achievements
- Launched Grow, an internal development programme for restaurant general managers
- Launched AmWell, an employee assistance programme
- Implemented Moms Work-from-Home Day for female employees with young children
- Held ‘Americana’s Got Talent’ event and other team-building activities
- Won the 'Exceptional Workplace' award by Gallup for the second consecutive year
- Shine mentorship programme to support female colleagues
- Unleash Her Greatness initiative, opening first all-women-led Pizza Hut store in the MENA region
- UAE Nationals Development Programme (UNDP)
- Collaborated with Sharjah Municipality for a beach clean-up drive
- Supported Dubai Police in distributing Iftar meals during Ramadan
- Hosted children from Al Ihsan Charity (UAE) at Pizza Hut
- Participated in the Almaty and Astana Running Marathons in Kazakhstan
- Supported Saudi Centre for Down Syndrome
- Supported earthquake victims in Morocco
- Established collaboration with the Ministry of Education in Egypt
- Provided essential goods and financial support to Gaza relief efforts
- Engaged with various authorities and charity organisations
Governance Achievements
- Revised ERM policies to align with regulations and best practices
- Reviewed risk appetite and tolerance levels
- Strengthened business continuity and crisis management policy and approach
- Implemented Oracle Fusion enterprise resource planning (ERP) system in ten markets
Climate Goals & Targets
Medium-term Goals:
- Expand Peet’s Coffee to reach more coffee lovers
Short-term Goals:
- Roll out Loyalty Program to Hardee’s and Pizza Hut
- Enhance delivery platform with AI and machine learning
Environmental Challenges
- Inflation in some markets
- Unfavourable foreign exchange movements in Egypt and Lebanon
- Volatile market dynamics influenced by regional geopolitical tensions
- Geopolitical conflict in the region disrupting business in Q4 2023
Mitigation Strategies
- Calibrated pricing actions
- Increased localisation
- Robust crisis, risk and business continuity frameworks
- Agility and flexibility built into plans to deal with disruptions
- Focus on value, crave, and familiarity to bring customers back to brands
- Strategic initiatives, including digitalisation efforts and product innovation
Supply Chain Management
Responsible Procurement
- Sustainable sourcing (e.g., RSPO-certified palm oil)
- Development of local supplier base
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN SDGs
Certifications: FSSC 22000
UN Sustainable Development Goals
- Goal 7
- Goal 12
- Goal 13
- Goal 5
- Goal 8
- Goal 10
- Goal 3
- Goal 16
Americana Restaurants strives to make a positive impact on the planet and society, ensuring a sustainable future for all by aligning with these UN SDGs.
Sustainable Products & Innovation
- Paper straws and bags
- E-bikes for delivery
Awards & Recognition
- Gallup 'Exceptional Workplace' Award 2023 (two years in a row)
- CKE Global Digital Excellence Award
- Yum! Digital Disruptor Award
- Three categories of the Emirates Labour Market Award