株式会社ハピネス・アンド・ディ
Climate Impact & Sustainability Data (2018-08, 2020-08, 2021-04 to 2021-08, 2021-08, 2023-09 to 2024-08, 2023-09-01 to 2024-08-31)
Reporting Period: 2018-08
Environmental Metrics
ESG Focus Areas
- Child Abuse Prevention (Orange Ribbon Movement)
Social Achievements
- Supported the Orange Ribbon Movement through various initiatives including donations, awareness campaigns, and employee volunteer activities.
Governance Achievements
- Implemented a revised shareholder reward program that includes the option to donate to the Orange Ribbon Movement.
Climate Goals & Targets
- Achieve JASDAQ to TSE Second Section to TSE First Section market change.
- Establish a growth cycle through strengthening original brands, expanding new store formats, improving gross profit margin, developing new businesses, and pursuing M&A/business alliances.
- Expand into urban areas and diversify store locations (shopping centers, fashion buildings, train stations).
- Open 4 new stores in the second half of the fiscal year 2018.
Environmental Challenges
- Decreased customer purchasing power for high-value items due to stock market fluctuations.
- Reduced store operating hours due to severe weather conditions (snow and cold waves).
Mitigation Strategies
- Continued store renovations and layout changes to improve sales.
- Strengthened marketing and promotion of original brands and e-commerce.
Supply Chain Management
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- SDG 16: Peace, Justice and Strong Institutions
Support for the Orange Ribbon Movement contributes to SDG 16 by promoting peace and justice through the prevention of child abuse.
Reporting Period: 2020-08
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Environmental Achievements
- Introduced ethical jewelry and plans to introduce fair-trade leather products.
Social Achievements
- Employee satisfaction survey showed 70% of respondents were satisfied or somewhat satisfied with their work.
Governance Achievements
- Strengthening risk response capabilities and developing a business continuity plan (BCP) to adapt to the COVID-19 pandemic and other environmental changes.
Climate Goals & Targets
Environmental Challenges
- Significant decrease in sales and customer traffic due to the COVID-19 pandemic and temporary closures.
- Decreased sales of high-priced brand products.
Mitigation Strategies
- Implemented proactive sales promotions to recover sales after the state of emergency was lifted.
- Decided to close unprofitable stores and new business formats.
- Accelerated efforts in non-contact sales such as EC and digital investment.
- Strengthened sales promotions in June and July, leveraging the special fixed-amount grant (¥100,000).
Supply Chain Management
Responsible Procurement
- Introduction of ethical and fair-trade products (jewelry and planned leather goods).
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Ethical jewelry
- Fair-trade leather products (under development)
Reporting Period: 2021-04 to 2021-08
Environmental Metrics
ESG Focus Areas
- Gender diversity
- Employee well-being
- Community engagement
- Sustainable business practices
- DX (Digital Transformation)
Environmental Achievements
- Not disclosed
Social Achievements
- Launched Kawaguchi store as a training facility to improve employee skills and engagement.
- Increased female representation in management positions.
- Partnered with Watabe Wedding to integrate employees into Happiness stores.
- Support for the Orange Ribbon Movement to prevent child abuse.
Governance Achievements
- Not disclosed
Climate Goals & Targets
- Not disclosed
- Achieve 100 stores and OMO (Online-Merge-Offline) implementation.
- Increase the influence of the company's e-commerce site and app to 10% of total sales.
Environmental Challenges
- COVID-19 pandemic impact on store operating hours and customer traffic.
- Decreased sales in certain product categories (watches).
Mitigation Strategies
- Implemented customer acquisition strategies (coupons, promotions).
- Focused on strengthening the jewelry department.
- Pushed forward with new store openings, contactless sales, in-house EC, and digital-related investments.
- Developed a new business model focusing on a more accessible brand shop with a curated selection.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- SDG 5: Gender equality
- SDG 8: Decent work and economic growth
- SDG 11: Sustainable cities and communities
Happiness' initiatives contribute to these goals through promoting gender equality in the workplace, supporting employee well-being, and engaging with the community.
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2021-08
Environmental Metrics
ESG Focus Areas
- Community Investment
- Employee Well-being
- Digital Transformation (DX)
Social Achievements
- Supported the Orange Ribbon Movement to prevent child abuse.
- Implemented employee training programs (implied by the mention of human resource investment).
Climate Goals & Targets
- Achieve 200,000 app members by the end of FY2023.
- Install beacons in all stores by FY2023.
- Implement CRM to integrate online and offline customer information by FY2023.
- Launch outside sales (gaisho) in flagship stores by FY2023.
- Operate an inside sales center for OMO stores by FY2024.
- Achieve a gross profit margin of 25.5% by FY2024.
- Increase ABC system-related sales to over 25% in FY2022, then to over 40% in FY2023.
Environmental Challenges
- COVID-19 pandemic impact, including reduced operating hours and decreased customer traffic.
- High-value item sales decline in some product categories.
Mitigation Strategies
- Strengthened customer acquisition strategies, focusing on the jewelry department.
- Implemented promotional campaigns (coupons).
- Investment in digital transformation (DX) including an app, beacons, and CRM.
- Investment in human capital, including sales force restructuring and training.
Supply Chain Management
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- SDG 10 (Reduced Inequalities)
- SDG 8 (Decent Work and Economic Growth)
- SDG 11 (Sustainable Cities and Communities)
Supporting the Orange Ribbon Movement aligns with SDG 10 by addressing child abuse, a form of inequality. Investments in human capital and digital transformation contribute to SDG 8 by creating jobs and improving economic opportunities. The OMO strategy and store development contribute to SDG 11 by supporting sustainable urban development.
Reporting Period: 2023-09 to 2024-08
Environmental Metrics
ESG Focus Areas
- Poverty
- Health and Welfare
- Gender Equality
- Resource Conservation
- Ocean Protection
- Human Resources Strategy
Environmental Achievements
- Reduced shopping bag usage by 69% per sales transaction through bag fee implementation.
- Developed and sold a private brand down coat using recycled materials.
Social Achievements
- Participated in and supported the Orange Ribbon Campaign to raise awareness of child abuse prevention.
- Donated to the Barrier-Free Fund.
- Donated to the "Sea and Japan Project" Promotion Fund.
- Revised employment systems and training for women in model stores to promote gender equality.
- Implemented an internal job posting system (2 successful cases in 3 years).
- Successfully promoted 23 employees to full-time positions in 3 years.
Governance Achievements
- Established a compliance system, including internal audit and whistleblowing procedures.
- Implemented an anti-social force countermeasure regulation.
- Adopted a corporate governance structure with an audit committee (including external directors).
Climate Goals & Targets
- Achieve further expansion of the business through M&A and new business development.
- Expand the store network by considering consumer trends, catchment area characteristics, and profitability.
- Further increase donations to Barrier-Free Fund and "Sea and Japan Project" Promotion Fund.
- Continue to expand the number of stores with enhanced jewelry sections.
- Further improve customer service skills through AI role-playing training.
- Start online sales and pop-up stores for No. in the first half of 2025.
- Expand AbHeri to Osaka in 2025.
Environmental Challenges
- Declining consumer purchasing power due to rising import brand prices and increased consumer frugality.
- Increased operating costs due to rising labor and energy costs.
- Increased competition from online retail (EC), reuse, and peer-to-peer sales.
- Fluctuations in exchange rates and precious metal prices.
- Risks associated with M&A investments (contingent liabilities, goodwill impairment).
- Potential for losses from new business ventures.
- Risk of intellectual property infringement.
- Concentration of stores in suburban shopping centers (SC) and potential changes in commercial center locations.
- Shortage of human resources due to intense competition in the labor market.
- Potential for fraudulent activities.
- Impact of natural disasters on store facilities and operations.
- Information security risks (cyberattacks, data breaches).
- High dependence on interest-bearing debt.
- Potential for impairment losses.
- Potential write-down of deferred tax assets.
Mitigation Strategies
- Diversification of business models through M&A and new business ventures (establishment of AbHeri and No.).
- Structural reforms at Happiness and D, including product reform (reducing import brand goods and expanding jewelry and private brands), improving customer service skills through AI role-playing training, and store restructuring (closing unprofitable stores and remodeling existing ones).
- Expansion of AbHeri into the Kansai region.
- Launch of a new jewelry business through No. (starting with online sales and pop-up stores).
- Active pursuit of M&A opportunities.
- Reconstruction of store development policy, considering consumer trends, catchment area characteristics, and profitability.
- Strengthening merchandising (MD) through live sales and new initiatives.
- Promotion of store DX (digital transformation) and ABC system implementation.
- Securing and developing human resources through improved compensation, employee benefits, and training.
- Improved inventory management through electronic tagging.
- Outsourcing of logistics operations.
- Obtaining agreement from financial institutions for changes to loan repayment terms and securing new loans.
- Issuance of new stock options to strengthen equity capital.
Supply Chain Management
Responsible Procurement
- Sourcing from AACD-affiliated companies for new import brand products.
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- Goal 1: No Poverty
- Goal 3: Good Health and Well-being
- Goal 5: Gender Equality
- Goal 12: Responsible Consumption and Production
- Goal 13: Climate Action
- Goal 14: Life Below Water
The company's initiatives contribute to these goals through various programs and donations.
Sustainable Products & Innovation
- Private brand down coat using recycled materials.
Reporting Period: 2023-09-01 to 2024-08-31
Environmental Metrics
ESG Focus Areas
- CSR (Corporate Social Responsibility)
- Child Abuse Prevention
- Sustainable Product Development
- Supply Chain Ethics (Bangladeshi factory production)
Environmental Achievements
- Developed products using recycled ocean plastic
Social Achievements
- Supported the "Orange Ribbon Movement" for child abuse prevention
- Reduced number of stores to improve profitability (17 stores closed)
Governance Achievements
- Established a risk management committee
- Revised internal control system
- Implemented a compliance program
- Strengthened audit and supervisory functions by appointing a full-time audit committee member
Climate Goals & Targets
- Active pursuit of M&A for further business expansion and sustainable growth
- Exploration of new business areas and new business models in the jewelry sector
- Expansion of jewelry-focused stores to further strengthen sales of jewelry and gold products
- AbHeri's expansion into the Kansai region (Osaka)
- Launch of online sales and pop-up stores for the new jewelry business in the first half of the next fiscal year
Environmental Challenges
- Significant decline in sales of import brand products due to rapid yen depreciation and rising prices
- Operating losses and net losses in the previous and current fiscal years
- Uncertainty about the future due to the challenging retail environment
Mitigation Strategies
- Structural reform of Happiness & D, including reducing import brand goods and expanding high-profit jewelry and private brands
- Establishment of a new subsidiary (No.) for a new jewelry business
- Active pursuit of M&A to diversify business models
- Expansion of AbHeri's business
- Cost reduction measures, including downsizing of office space
- Store renovations and closures
- Strengthening sales of high-margin PB leather goods and bags
- Introduction of new PB jewelry products
- Optimization of inventory management
- Business tie-up with RAIN for 24K gold products
Supply Chain Management
Responsible Procurement
- Production entrusted to factories in Bangladesh
- Development of products using recycled ocean plastic
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- Products using recycled ocean plastic