Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Social
• Governance
• Sustainable Procurement

Environmental Achievements

• Improved emission calculations aligned with GHG protocol
• Downsized offices in 5 countries
• Reached 47% renewable energy use in offices (ahead of 50% target by 2025)
• Established ESG assessment for supplier selection including environmental impact
• Established responsible business travel guidelines with emission visibility for employees
• Charitable donations to EarthDay.org on behalf of new customers

Social Achievements

• Launched Wellbeing Hub providing wellbeing-related information
• Launched Virgin Pulse Wellbeing Platform
• Launched Auntie Mental Health Service
• Provided LinkedIn Learning access to all employees
• Implemented a DEI&B framework
• Established DEI&B committee and Employee Resource Groups
• Integrated DEI&B into compliance training and onboarding
• Implemented a gender balance review across performance evaluations, promotions, and salary review processes
• Launched Basware Ambassadors program donating to charities chosen by participating customers

Governance Achievements

• Developed a governance structure for ESG with Board and BET oversight
• Established an ESG Risk and Opportunity process
• Published Supplier Code of Conduct
• Incorporated sustainability topics into supplier performance and compliance management process
• Audited all 20 strategic vendors
• Increased security team size and established a security operations center
• Created Back Up, Supplier Adoption and Supplier Relationship Policies

Climate Goals & Targets

Environmental Challenges

• Increased emissions due to improved calculations, expanded scope 3 footprint, and post-pandemic travel recovery
• Data limitations in emission calculations (Scope 2, 3.1, 3.7)
• Lack of comprehensive data from previous years for retrospective emission recalculation
• Supplier non-compliance risk
• Travel emissions
• Wellbeing program awareness among employees

Mitigation Strategies

• Revised emission calculations aligned with GHG protocol
• Expanded scope 3 carbon footprint assessment
• Renewed supplier risk assessment approach, created Supplier Code of Conduct, and trained procurement specialists
• Established responsible business travel guidelines and provided emission visibility to employees
• Emphasized raising awareness of wellbeing programs and initiatives

Supply Chain Management

Supplier Audits: 20 strategic vendors audited in 2023

Responsible Procurement

• Supplier Code of Conduct
• Sustainability Assessment
• Sustainability training for Procurement Specialists

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Providing customers with a more comprehensive ESG reporting tool

Reporting Standards

Frameworks Used: GHG Protocol, UN Global Compact, OECD Guidelines for Multinational Enterprises, OECD Due Diligence Guidance for Responsible Business Conduct

Certifications: ISO 27001, ISO 9001

Third-party Assurance: Greenstep Oy

UN Sustainable Development Goals

• Goal 7 (Affordable and Clean Energy)
• Goal 13 (Climate Action)
• Goal 3 (Good Health and Well-being)
• Goal 8 (Decent Work and Economic Growth)
• Goal 16 (Peace, Justice and Strong Institutions)

Initiatives contribute to these goals through various programs and policies

Sustainable Products & Innovation

• AP Automation, Procure-to-Pay Automation, Basware e-Invoicing Network

Awards & Recognition

• EcoVadis Silver Medal (global); EcoVadis Gold Medals (Belgium and France)