Phāea Resorts
Climate Impact & Sustainability Data (2022)
Reporting Period: 2022
Environmental Metrics
Renewable Energy Share:57%
Total Energy Consumption:8,177,814.70 kWh
Water Consumption:192.37 Ml
Waste Generated:278,499.1 kg
ESG Focus Areas
- Corporate Governance
- Ethics and Culture
- Risk Management
- Sustainable Business Models
- Innovation and Technology
- Management Systems
- Compliance with Legislation
- Responsible Communication
- Marketing and Reputation
- Security and Protection of Personal Data
- Stakeholder Engagement
- Our People
- Our Community
- Our Guests
- Our Environment
- Energy, emissions and climate change
- Waste management, plastic waste and food waste
- Environmental investments
- Water management
- Biodiversity
- Healthy and safe food
- Environmental footprint and pollution
- Environmental procurement practices
- Human rights
- Corporate volunteering
- Fair, respectful and inclusive work environment
- Welfare, well-being, training and employee development
- Internal communication and work environment
- Attraction and retention of employees and creation of new jobs
- Health and safety of employees and guests
- Social development, and promotion of local culture
- Suppliers’ practices
- Guest experience
Environmental Achievements
- 11% reduction of total energy consumption (compared to 2019)
- 20% reduction of food waste (guest meals)
- 103,080.3 kg of non-hazardous waste diverted from disposal
- 57% of total energy consumption derives from renewable sources
- 1,720 m² of certified organic gardens
- ~4 tons of seasonal vegetables and herbs cultivated in our gardens
- 100% of our landscape is free of synthetic pesticides and herbicides
- Most of the chemical cleaning products used by Housekeeping are Green Seal Certified or EU Ecolabel
Social Achievements
- Launched Phāea Farmers programme, generating €37,643 income for participating employees
- Invested €140,837.1 in employee benefits
- 7,492 hours in education and lifelong learning programmes
- 91% of employees would recommend Phāea to a job seeker
- 370+ Events and initiatives showcasing local culture and environmental appreciation
- €46,388 Total Investments in monetary and in-kind donations in 2022
Governance Achievements
- Established Phāea Sustainability Committee in 2021
- 50% Women representation in BoD
- Women-owned and Female-led business
Climate Goals & Targets
Medium-term Goals:
- By 2024, procure 100% of olive oil and honey for Phāea Food Chain from the Phāea Farmers Program
- By 2025, achieve 100% recycling of plastic packaging and items in our resorts
Short-term Goals:
- By 2023, secure ISO 50001 Energy Management certification for Blue Palace, Cretan Malia Park, and Village Heights Resort
- By 2023, expand, identify and protect coastal and landscape areas in all properties
- By 2024, activate 100% of rooftops for green roofs and photovoltaic panels
Environmental Challenges
- Supply chain disruptions due to the pandemic
- Increased consumption of single-use items for hygiene reasons during the pandemic
- Food waste in the hospitality sector
Mitigation Strategies
- Implemented water management plan
- Training employees on water saving procedures
- Installing water-saving devices
- Using smart and rain sensitive watering system for gardens
- Implementing a plastic reduction roadmap
- Recycling coffee capsules through partnership with Nespresso
- Zero food waste techniques and recipes in our kitchen
- Comprehensive training programmes for kitchen staff on reducing food waste
- Natural composters on resort premises
Supply Chain Management
Responsible Procurement
- Preference for certified organic producers and suppliers that apply environmental-friendly protocols
- Purchasing paper and carton products from Fiberpack™ certified suppliers
- Purchasing chemical solutions from suppliers that apply environmental-friendly protocols
- Sustainable sourcing requirements for certain items
- Seasonal ingredients
- Limiting purchases of fish species at risk
- Sustainable certification for wood and fabrics
- Purchase of animal cruelty-free amenities
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards, UN SDGs
Certifications: ISO 9001, ISO 14001, ISO 21401, HACCP, EFQM, Travelife, Blue Flag, Green Key, Bike Friendly
UN Sustainable Development Goals
- 3
- 4
- 5
- 8
- 11
- 12
- 13
- 14
- 16
- 17
Phāea integrates sustainability into everyday practice. The UN SDGs serve as a strategic guide for developing our sustainability priorities, assisting us in advancing our mission of creating meaningful travel experiences for like-minded people, embracing innovation, sustainability and family values while leaving no one behind and making sure we do no harm.
Sustainable Products & Innovation
- Phāea Olive Oil
- Locally sourced products
- Organic products
Awards & Recognition
- Numerous awards from prestigious bodies for guest satisfaction and sustainable vacation experience (specific awards listed in report)
- European Foundation for Quality Management 5-Star organization using the EFQM Model