Marsh & McLennan Companies, Inc.
Climate Impact & Sustainability Data (2018, 2019, 2023)
Reporting Period: 2018
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Climate Goals & Targets
Environmental Challenges
- Slower ESG Investing uptake in Asia compared to global counterparts due to legacy issues, short-termism, lack of awareness, and talent gaps.
- Limited knowledge and skill resource gap among Asian investors.
- Slow adoption rate of ESG investing among investors in Asia, prioritizing economic growth and short-term returns.
- Lack of consequences for inaction and lack of collective efforts by Asian regulators and governments in enforcing ESG policies.
Mitigation Strategies
- Regulators across Asia are implementing public policies to address the low uptake of ESG investing (examples from Japan, China, Hong Kong, and Singapore are provided).
- Sharing successful ESG investing experiences to change investor mindsets and perceptions.
- Increasing commitment of regulators and institutional investors to internationally recognized principles for ESG investing and national stewardship codes.
- Practical recommendations for advancing stakeholders in their ESG investing journey (detailed in the report).
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN Principles for Responsible Investment (UN PRI), Global Reporting Initiative (GRI), Sustainability Accounting Standards Board (SASB), Task Force on Climate-related Financial Disclosures (TCFD), Sustainable Development Goals (SDGs)
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Environmental
- Social
- Governance
Social Achievements
- Continued to invest in Marsh & McLennan Agency, our fast-growing U.S. middle market brokerage business, completing five acquisitions in 2019 and achieving the current run rate revenue of $1.7 billion.
Governance Achievements
- In 2011, we expanded the breadth and consistency of our stockholder engagement. In each of the past five years, we have engaged with institutional stockholders holding approximately 36% to 45% of our stock.
Climate Goals & Targets
Supply Chain Management
Climate-Related Risks & Opportunities
Sustainable Products & Innovation
- enhanced consulting capabilities to quantify cyber risk
- Blue[i] Claims, an enhanced analytics platform designed to help clients improve claims outcomes
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:456,178 tCO2e (2022)
Scope 1 Emissions:23,637 tCO2e (2023)
Scope 2 Emissions:71,651 tCO2e (2022)
Scope 3 Emissions:361,525 tCO2e (2022)
Renewable Energy Share:62% (2023)
Total Energy Consumption:351,995 MWh (2022)
ESG Focus Areas
- Climate Change
- Diversity & Inclusion
- Governance
- Supply Chain Sustainability
- Employee Well-being
Environmental Achievements
- 45% reduction in Scope 1 and 2 emissions since 2019
- Achieved CarbonNeutral® certification for the third consecutive year
- Implemented renewable electricity across major US, UK, and South Africa offices
- 95% of construction waste diverted from landfill at NY headquarters
- 90-kW solar panel array installed in Brussels office
- Partnership with Mangrove Breakthrough to protect mangrove habitats
- Launched community-based catastrophe insurance pilot in NYC
Social Achievements
- Launched @YourBest, a global well-being strategy with 80% favorability score on the annual all-colleague survey
- Hosted Equity = Possibility Black Leaders Symposium
- Recognized by Business Insurance for Social Justice Double Match program
- Supported Ukraine's recovery through insurance and stabilization plan development
- Global Volunteer Month with over 9,500 participants and US$600,000 raised for 740 organizations
Governance Achievements
- Conducted an ESG double materiality assessment
- Enhanced engagement with institutional shareholders
- Launched LenAI, a generative AI tool
- Earned a perfect score on the HRC Corporate Equality Index for the 16th time
- Named to the 2023 Fortune World’s Most Admired Companies list and Bloomberg Gender Equality Index for the sixth year
Climate Goals & Targets
Long-term Goals:
- Net-zero emissions across global operations by 2050
Medium-term Goals:
- 50% emissions reduction by 2030
Short-term Goals:
- Not disclosed
Environmental Challenges
- Climate change impacts (extreme weather, supply chain disruptions)
- Cybersecurity threats
- Attracting and retaining top talent
- Pay equity
- ESG complexity and evolving stakeholder expectations
Mitigation Strategies
- Science-based targets for net-zero emissions by 2050
- Climate resilience analysis for clients
- Robust enterprise risk management strategy
- Internal carbon pricing for business travel
- Investing in employee well-being and development programs
- Annual pay equity studies and adjustments
- Enhanced cybersecurity risk management program
- Supplier engagement on sustainability
Supply Chain Management
Responsible Procurement
- Supplier engagement on sustainability
- Environmentally preferred purchasing guidelines
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events, flooding
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Development of climate resilience solutions for clients
- Transition to renewable energy
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNEP FI Principles for Sustainable Insurance
Certifications: CarbonNeutral®, ISO 45001, SOC 2 Type II
Third-party Assurance: LRQA (emissions data)
Sustainable Products & Innovation
- Community-based catastrophe insurance
- Extreme Heat Income Insurance
- Supplementary professional indemnity coverage for contractors with strong ESG performance
Awards & Recognition
- Insurance Insider’s Brokering Innovation of the Year
- Business Insurance’s US Community Outreach Project of the Year