Climate Change Data

Environmental Metrics

ESG Focus Areas

• Responsible Gaming
• Sustainable Regulation
• Environmental Initiatives
• Community Investment
• Employee Well-being

Environmental Achievements

• Reduced CO2 emissions per employee by 10% in 2012
• Reduced flight travel CO2 per employee by 9% year-on-year
• Reduced waste per employee significantly year-on-year
• New Kambi office in Malta won environmental accreditation for energy efficiency

Social Achievements

• Launched Unibet Open poker tour with events in London, Prague, Paris, and the Caribbean
• Supported various charities through corporate donations and staff collections
• Malta office supported JUGS & Friends initiative, donating manpower and money to a local children's home
• UK offices supported local food banks, donating almost half a tonne of food
• Improved employee satisfaction as measured by Employee Surveys
• 87% of employees viewed Unibet as a good employer (up from 82% in 2011)

Governance Achievements

• Established an Internal Audit function
• Implemented a holistic risk management process
• Complied with all applicable International and local legislation supporting human rights and labour rights
• Maintained compliance with debt covenants related to the Revolving Credit Facility

Climate Goals & Targets

Environmental Challenges

• Disadvantageous re-regulation in core markets with high taxes and significant product restrictions
• Supplier-related risks (lack of control over availability of external suppliers)
• Technological and market changes in core markets (new products, technologies, channels, competition)
• Site stability failures
• Failure in recruiting or keeping key staff
• External security intrusion attempts
• Goodwill impairment
• Tax risk (operating in multiple jurisdictions)
• Odds/Trade related risks
• Exchange risks

Mitigation Strategies

• Continuous contact with regulators and policymakers
• Reducing dependency on single suppliers
• Investments in new markets and mobile technology
• Focus on innovation projects
• Continuous 24/7 monitoring to detect problems
• Duplicated critical servers
• Identifying key staff and ensuring the company is attractive for them to stay
• Succession planning
• Dedicated Security Operations Centre
• Regular security tests by external companies
• Active management of group operations, considering tax in major business decisions
• Specific risk management policies to control maximum risk exposure
• Diversification across events and sports
• Group’s operating cash flows provide a natural hedge of operating currency risks
• Revolving loan facility

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Encouraging good environmental behaviour among suppliers and partners
• Using multiple third-party suppliers to reduce dependency

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ISO 14001

Third-party Assurance: PwC

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Nominated for the eGR Social Responsible Operator 2012 award

Environmental Metrics

ESG Focus Areas

• Responsible gambling
• Maintaining integrity
• Running a compliant business
• Being Kindred
• Contributing to our communities

Environmental Achievements

• Reduced CO2e per employee
• Reduced CO2e per GBP million turnover by 24%
• 100% of reported CO2 emissions were offset

Social Achievements

• 72% of customers adopt healthier gambling behaviour after intervention
• 11% of customers use non-mandatory control tools
• 87% of employees feel Kindred is a great place to work
• More than 80 employees used their paid leave for contributing to local communities (150% increase compared to 2017)

Governance Achievements

• Zero failures in compliance noted of 21 external audits
• Launched an employee-focused Global Bribery Policy and a Global Gift Policy
• No reported breaches of anti-bribery and anti-corruption policies

Climate Goals & Targets

Environmental Challenges

• Problem gambling among a small percentage of customers
• Match-fixing and other integrity threats
• Maintaining compliance across multiple jurisdictions
• Gender imbalance in senior management
• Reducing environmental impact from business travel

Mitigation Strategies

• Investment in tools and research to detect and prevent problem gambling
• Collaboration with regulators, researchers, and treatment centers
• Proactive outreach to customers exhibiting risky behavior
• Strict compliance procedures and regular audits
• Implementation of responsible gambling tools
• Collaboration with ESSA and other integrity bodies
• Internal training programs on compliance and ethics
• Initiatives to promote diversity and equality
• Investment in technology to reduce business travel

Supply Chain Management

Responsible Procurement

• Global Procurement Policy
• Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Third-party Assurance: PwC Sweden (GRI check)

UN Sustainable Development Goals

• Goal 3: Good Health and Well-being
• Goal 5: Gender Equality
• Goal 8: Decent Work and Economic Growth
• Goal 10: Reduced Inequalities
• Goal 12: Responsible Consumption and Production
• Goal 13: Climate Action
• Goal 16: Peace, Justice and Strong Institutions
• Goal 17: Partnerships for the Goals

Awards & Recognition

• Most Significant Contribution to Responsible Gambling Research (Global Regulatory Awards)
• Socially Responsible Bookmaker of the Year (Sports Betting Community Awards)

Environmental Metrics

ESG Focus Areas

• Responsible Gambling
• Maintaining integrity
• Running a compliant business
• Being Kindred
• Contributing to our communities

Environmental Achievements

• 11.4% reduction in emissions
• 100% of reported CO2 emissions were offset

Social Achievements

• Launched new advertising strategies resulting in TV commercials based on sustainable consumption messages
• 88% of our employees feel that Kindred is a great place to work
• +85% increase in employees using their extra paid leave for contributing to the local community
• 226m total tax contribution

Governance Achievements

• Received ISO 27001 certification for information security management
• 95% of our employees completed training on information security
• 59% gross winnings revenue is derived from locally regulated markets
• 17 external audits with all open points closed

Climate Goals & Targets

Environmental Challenges

• Regulatory pressure in Europe increasing throughout 2019, partly fuelled by the stigma around gambling as an industry
• Margin pressure increases as the fight for market share intensifies in new markets
• Public perception becoming more negative due to increased advertising and media coverage in new markets

Mitigation Strategies

• Continuously investing in improving behavioural monitoring system
• Sharing knowledge and learnings within the industry and collaborating with all relevant stakeholders
• Focusing on technology for good (AI, computing capacity, data, 5G)
• Adjusted marketing approach to reflect social responsibility
• Strengthening internal compliance function and implementing new technology and improved processes

Supply Chain Management

Responsible Procurement

• Global Procurement Policy
• Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Certifications: ISO 27001

Third-party Assurance: eCOGRA

UN Sustainable Development Goals

• Goal 8: Decent Work and Economic Growth
• Goal 10: Reduced Inequalities
• Goal 11: Sustainable Cities and Communities
• Goal 12: Responsible Consumption and Production
• Goal 13: Climate Action

Awards & Recognition

• Great Place to Work in the UK
• Top ten Best Workplaces in Tech
• Excellence in Wellbeing Award from Great Place to Work
• Contribution to RG Research
• Lifetime Achievement at the Global Regulatory Awards

Environmental Metrics

ESG Focus Areas

• Responsible Gambling
• Maintaining Integrity
• Running a Compliant Business
• Being Kindred
• Contributing to our Communities

Environmental Achievements

• 52% reduction in CO2e emissions per employee
• 100% of reported CO2e emissions were offset
• Improved CDP score to a B

Social Achievements

• Launched Kindred Hive, an internal support program to improve mental health during the pandemic
• Launched Fair Sport 4 All with the European Football for Development Network, educating football clubs on anti-match-fixing
• 82% of employees feel Kindred is a great place to work

Governance Achievements

• Implemented a Sustainability Council and a Governance, Risk and Compliance Council
• Developed a Kindred Compliance Framework (KCF)
• Public bug bounty program launched on HackerOne platform

Climate Goals & Targets

Environmental Challenges

• COVID-19 pandemic impacting employee wellbeing and business travel
• Increased regulatory obligations and complexity in maintaining compliance
• Addressing problematic gambling behavior

Mitigation Strategies

• Developed Kindred Hive program for employee support
• Implemented a new compliance framework (KCF)
• Invested in technology and research to improve detection and prevention of problem gambling, including AI-powered solutions

Supply Chain Management

Responsible Procurement

• Global Procurement Policy
• Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Certifications: eCOGRA

UN Sustainable Development Goals

• SDG 3
• SDG 8
• SDG 16

Kindred's initiatives contribute to these goals through responsible gambling, employee engagement, and integrity in sports betting.

Awards & Recognition

• Great Place to Work in Australia and UK
• Top ten Best Workplaces in Tech

Environmental Metrics

ESG Focus Areas

• Responsible gambling
• A secure platform
• Product integrity

Environmental Achievements

• Increased percentage of purchased electricity from renewable sources to 30.8% (2021: 25.4%)

Social Achievements

• Decreased share of revenue from high-risk customers to 3.3% in Q4 2022 (Q4 2021: 4.0%)
• Launched a new Employee Value Proposition to attract talent
• Continued support to projects and partnerships across markets

Governance Achievements

• Continued to focus on enhancing compliance performance
• Implemented a new Group diversity database
• No breaches of Anti-corruption Policy and Gift Policy

Climate Goals & Targets

Environmental Challenges

• Regulatory headwinds in certain markets
• Tough prior year comparatives
• Temporary exit from the Dutch market
• Talent attraction and employee safety
• Cybersecurity and tech resilience
• Negative public perception of the industry
• Banking relationship risks
• Tax and tax-related risks
• Regulatory compliance and governance complexity
• Customer compliance management
• Adverse policy and regulatory measures
• .COM markets and business continuity
• North America market challenges

Mitigation Strategies

• Investing in key strategic areas, including KSP and North American market
• Established close connections with recruitment agencies, expanded internal Talent acquisition team, and offers comprehensive training programmes
• Risk-based approach to managing cybersecurity, including red-teaming and Bug Bounty programs
• Commitment to responsible gambling and compliance initiatives
• Proactive work with financial institutions
• Dedicated tax team and external tax advisors
• Robust policy and control compliance framework, employee training, and proactive compliance reviews
• Robust governance model, tools, and automated processes to assess and mitigate customer risk
• Open dialogue with regulators and stakeholders
• Selective expansion in North America, focusing on profitable markets
• Developing its complete in-house sportsbook platform (KSP)

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards 2021, TCFD, EU Taxonomy

Certifications: ISO 27001

Third-party Assurance: eCOGRA (limited)

Environmental Metrics

ESG Focus Areas

• Responsible gambling
• A secure platform
• Product integrity
• Responsible business
• Environmental management

Environmental Achievements

• Reduced greenhouse gas emissions per employee by 30.7% compared to 2022
• 73% of electricity consumption from renewable sources (market-based)

Social Achievements

• Reduced share of revenue from high-risk customers to 3.1% in Q4 2023 (from 4.3% in 2020)
• 87.4% of customers showed healthier gambling behaviour after detection and intervention in Q4 2023
• GBP 53.0m contribution to sport through sponsorships and partnerships
• Reduced Group-wide attrition rate to 13% (from 18% in 2022)

Governance Achievements

• Continued development of compliance and educational materials
• Reduction in material compliance incidents
• Completed eCOGRA eGAP audit in 2023

Climate Goals & Targets

Environmental Challenges

• Adverse regulation in Belgium hampered growth
• Slower than expected growth in Sweden
• Unreasonably long path to profitability in North America
• Increased enforcement activity from local regulators in .com markets
• Challenging regulation accelerating in scope across markets
• Emergence of taxation risks

Mitigation Strategies

• Actions underway to return to above-market growth in Belgium and Sweden
• Decision to exit North America
• Cost reduction initiative including global headcount reduction and relocation of roles
• Constructive dialogue with policymakers to initiate a policy and legislative shift towards sustainable local regulation
• Working to address main issues impacting business with policymakers and political authorities
• Robust governance model and automation of processes to assess and mitigate customer risk
• Robust policy and control compliance framework and employee training

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct
• Modern Slavery Statement

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards 2021, TCFD framework, SBTi commitment, CDP submission, EU Taxonomy

Certifications: ISO 27001

Third-party Assurance: eCOGRA (for responsible gambling processes and data)