IRIS Business Services Limited
Climate Impact & Sustainability Data (2021-22, 2021-22 to 2022-23, 2022-23, 2023-04 to 2024-03)
Reporting Period: 2021-22
Environmental Metrics
Social Achievements
- Cleared almost all employee dues backlog.
Climate Goals & Targets
Environmental Challenges
- Slowdown in markets due to the Covid-19 pandemic, particularly affecting the regulatory segment.
- Attrition and dearth of right talent.
- Extension of the filing deadline in South Africa and loss of a few clients in the UK.
Mitigation Strategies
- Focused on working capital management, continued engagement with existing customers, and strengthening its product suite.
- Continued to provide a passion-driven workplace environment and cleared the dues backlog.
- Developed a disclosure management tool (product version 1.0).
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: XBRL, SASB
Certifications: XBRL International certification for IRIS CARBON®
Awards & Recognition
- Best Regtech award at the Best Bank Awards instituted by the Financial Express newspaper
- Silver trophy by TIOL Knowledge Foundation under Tax Technology Service Providers
- IRP status granted by GSTN
Reporting Period: 2021-22 to 2022-23
Environmental Metrics
ESG Focus Areas
- Climate change
- Governance
Climate Goals & Targets
Medium-term Goals:
- Higher revenue share from 'Create' segment in medium to long term.
Environmental Challenges
- Shrinking revenues from 'Collect' segment due to lack of new implementation projects in FY22 and slowdowns in RFPs due to Covid.
- Increased costs due to higher demand for expert technology resources and salaries.
Mitigation Strategies
- Targeting Europe and USA for Disclosure management platform to increase revenue.
- Expecting revenue increase from implementation projects in SARB and Bhutan in FY24.
- Expecting ESG reporting mandates in XBRL to drive demand.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2022-23
Environmental Metrics
Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed
ESG Focus Areas
- Not disclosed
Environmental Achievements
- Not disclosed
Social Achievements
- Launched Fleximoms initiative to encourage mothers and caregivers to restart their careers.
- Employee retention rate of 81%.
Governance Achievements
- Established a robust risk management system.
- Implemented Microsoft’s Active Directory for centralized data access control.
- Digitalized compliance processes.
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Not disclosed
Short-term Goals:
- Not disclosed
Environmental Challenges
- Pandemic-induced slowdown in regulatory spending.
- Intense competition in both regulator and enterprise segments.
- Risks related to execution time creep and changing requirements in the Collect segment.
- Limited presence in US and European markets for regulatory platform solutions.
- Deep-pocketed competitors in the Create segment investing heavily in sales, marketing, and product features.
- Consolidation among players in the European market affecting competitive dynamics.
Mitigation Strategies
- Diversified revenue base across multiple customers, business lines, and geographies.
- Introduced IRIS Carbon Disclosure Management Platform to boost productivity in the CFO’s office.
- Planning entry into the ESG reporting space.
- Expanding sales footprint, especially in the enterprise market.
- Frugal engineering practices and innovative solutions.
- Strengthening product stack and capturing increased value.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- 2022 SaaS Awards: ‘The Most Agile/Responsive SaaS Solution of the Year’
- 2023 APPEALIE SaaS Software Awards: ERP + Finance for the small business mid-market segment
- TIOL Jury award for Best Tax Technology Solution Provider - 2022
Reporting Period: 2023-04 to 2024-03
Environmental Metrics
ESG Focus Areas
- Sustainability reporting
Governance Achievements
- Established a robust governance framework with clear roles, responsibilities, and decision-making processes.
- Maintained updation with the latest legal and regulatory requirements.
Climate Goals & Targets
Environmental Challenges
- Intense competition in both regulator and enterprise customer segments.
- Potential for substantial time creep or change in requirements impacting profitability in the Collect segment.
- Regulators preferring large, omnibus RFPs requiring collaboration with partners.
- Deep-pocketed competitors investing heavily in sales, marketing, and product features in the Create segment.
- Market consolidation potentially affecting competitive dynamics.
- Potential impact of artificial intelligence on product offerings.
Mitigation Strategies
- Offering integrated solutions to stand out in the market.
- Enhancing product suite with additional analytical components.
- Utilizing frugal engineering practices and innovative solutions.
- Incorporating additional AI-driven features in solutions.
- Developing a risk management policy to identify, minimize, and mitigate risks.
Supply Chain Management
Climate-Related Risks & Opportunities
Awards & Recognition
- Best Regulatory Technology Services – Central Banking (2024)
- India’s Best Fintech Company – FE (2022)
- India’s Best TaxTech Company-TIOL (J) (2022)
- India’s Best MSME Tech Company – Jagran (2022)
- India’s Best TaxTech Company - TIOL (2021)