Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environment
• Food Safety & Quality
• People & Community Development

Environmental Achievements

• Exploring eco-friendly materials and green designs to reduce single-use packaging
• Replacing plastic cutlery and single-use packaging with recyclable and sustainable options
• Focusing on effective waste management and responsible disposal
• Reducing carbon footprint of delivery operations through electric bikes/bicycles
• Exploring renewable energy sources for restaurants and stores
• Implementing water conservation practices, including exploring rainwater harvesting

Social Achievements

• Recognized as one of “India’s 100 Best Workplaces for Women 2020”
• Focus on hiring and training specially/equally abled people
• Ensuring diversity and inclusion in operations, including women-managed stores
• Implementing a systematic training plan for career progression
• Incentivizing high-potential employees through stock ownership programs
• 'Add Hope' project: collecting monetary contributions for poverty and hunger eradication

Governance Achievements

• Empowered Audit Committee to monitor ESG/Go-Green initiatives
• HR team motivates employees on environmental sustainability
• Environmental sustainability covered in training, workshops, and meetings
• Monitoring and communicating regulatory developments
• Engaging with regulators to foster environmentally efficient laws and regulations
• Supporting internationally recognized environmental standards and initiatives

Climate Goals & Targets

Environmental Challenges

• Reducing environmental impact of food packaging and waste
• Improving energy efficiency and reducing greenhouse gas emissions
• Implementing effective water conservation practices

Mitigation Strategies

• Promoting sustainable packaging practices
• Exploring eco-friendly materials and green designs
• Replacing single-use plastics with sustainable alternatives
• Improving waste management and responsible disposal
• Using electric bikes/bicycles for deliveries
• Exploring renewable energy sources
• Implementing water conservation options like rainwater harvesting

Supply Chain Management

Responsible Procurement

• Procuring raw materials from reputed and pre-approved suppliers adhering to international safety norms

Climate-Related Risks & Opportunities

Awards & Recognition

• India’s 100 Best Workplaces for Women 2020

Environmental Metrics

ESG Focus Areas

• Diversity
• Employee well-being
• Sustainability
• Responsible supply chain management
• Environmental impact reduction

Environmental Achievements

• Reduced electricity cost as a percentage of revenue in KFC business to 3.1% in FY22 from 3.8% in FY21
• Eliminated single-use plastics across all stores
• Used 100% recycled paper-based packaging where possible
• Costa Coffee procures coffee beans from 100% Rainforest certified farms in India

Social Achievements

• Opened 20+ all-women stores across portfolio
• Operate 13 stores operated by differently-abled employees
• KFC India introduced a Braille-enabled menu
• KFC India is a principal sponsor for the Indian Deaf Cricket Association

Governance Achievements

• Successful completion of Initial Public Offering (IPO)
• Adopted a Policy on Distribution of Dividend
• Adopted a Policy on Related Party Transactions
• Implemented a Vigil Mechanism / Whistle Blower Policy

Climate Goals & Targets

Environmental Challenges

• Continued impact of the pandemic
• High input costs
• Inflationary pressures
• Russia-Ukraine conflict
• Lockdowns in global manufacturing hubs
• Supply chain and logistics issues

Mitigation Strategies

• Judicious pricing adjustments to mitigate the impact of input cost inflation
• Develop regional vendor base
• Judicious use of long-term contracts
• Strong inventory controls
• Investments in technology infrastructure
• Cost optimization initiatives

Supply Chain Management

Responsible Procurement

• Developed large regional base of vendors
• Ensuring that antibiotic presence in food supply chain is minimized
• Procuring raw materials from responsibly managed and sustainable sources

Climate-Related Risks & Opportunities

Awards & Recognition

• Best Overall Performance and Most Improved Taste Scores at Yum EFTS Conference in Asia
• Most Admired Food Court Operator at the IMAGES Food Service’s Awards

Environmental Metrics

ESG Focus Areas

• Business Sustainability
• Social Responsibility
• Safety, Food Safety and Nutrition
• Human Rights
• Employee Well-being
• Environmental Stewardship

Environmental Achievements

• Implemented energy-efficient solutions across stores (3-star AC units, CFC/HCFC-free refrigeration, LED lighting, Low-E glass)
• Installed solar plants at several locations
• Initiated a pilot project using EV bikes for deliveries
• Transitioned over 20 stores to PNG and 7 to electric fryers
• Recycled used cooking oil into biodiesel

Social Achievements

• Provided stationery to students in Nepal
• Provided KFC meals to orphans and underprivileged children in Nepal
• Organized women empowerment conference in Nepal
• Organized Kantipur Half Marathon in Nepal
• Participated in National Apprenticeship Promotion Scheme (NAPS) in India, engaging 2,061 apprentices
• Operates 18 stores in India staffed by specially-abled employees
• Provided sign language training to 170 employees in India
• Operates 1 KFC store in Nepal managed by specially-abled staff

Governance Achievements

• Implemented a Vigil Mechanism/Whistle Blower Policy
• Adopted a Code of Conduct for Board of Directors and Senior Management
• Adopted a Code of Conduct for Prohibition of Insider Trading
• Implemented a Policy on Related Party Transactions
• Carried out annual performance evaluation of Directors, Board, and Committees

Climate Goals & Targets

Environmental Challenges

• Subdued consumer sentiment and inflationary pressures in India
• Economic challenges in Nigeria (high oil prices, currency devaluation)
• Depressed consumer spending and inflationary pressures impacting sales

Mitigation Strategies

• Cohesive operations across functions
• Expansion into new geographies (Thailand)
• Innovative products and menu adaptations
• Cost rationalization and strategic collaborations
• Menu pricing optimization, waste minimization, cost controls
• New menu items and innovative campaigns
• Financial support to Nigerian operations

Supply Chain Management

Responsible Procurement

• Sourcing RSPO certified palm oil
• Sourcing Rainforest Alliance certified coffee
• Locally sourced produce from Global GAP certified farms
• Using bio-compostable garbage bags

Climate-Related Risks & Opportunities

Awards & Recognition

• Master Franchisee of the Year 2023
• 'Most Accessible Fastest Growing Brand'
• FMCG 'Sectoral Star'