Hotel Grand Central Limited
Climate Impact & Sustainability Data (2021, 2022, 2023)
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:8812 tonnes CO2e (Scope 2)
Scope 1 Emissions:503.7 tCO2e/year
Scope 2 Emissions:8812 tonnes CO2e/year
Renewable Energy Share:100% at JCHGC (electricity)
Total Energy Consumption:23,103 MWh/year
Water Consumption:150,092 m3/year
Waste Generated:1126 tonnes (non-hazardous) + 212 tonnes (hazardous)/year
ESG Focus Areas
- Business Ethics and Anti-corruption
- Security of Information
- Health and Safety
- Energy Consumption and Greenhouse Gas Emissions
- Water Consumption Management
- Waste Management
- Employment Practices
Environmental Achievements
- Reduced water consumption from 182,706 m3 in FY2020 to 150,092 m3 in FY2021 (primarily due to low occupancy rates)
- 92% of hazardous waste diverted from landfills through recycling, composting, and reuse
- Procured electricity from 100% renewable sources (Meridian Energy) at JCHGC, supplemented by rooftop solar panels
Social Achievements
- Achieved almost a 1:1 ratio of male and female employees
- Zero confirmed incidents of corruption reported
- Zero incidents of non-compliance concerning health and safety impacts of services
- Provided financial security to employees via government assistance programs (Jobs Support Scheme in Singapore, JobKeeper in Australia)
Governance Achievements
- Established policies and procedures for business ethics and anti-corruption, including a whistleblower channel
- Implemented strict compliance with information security and personal data protection regulations
- Regularly reviewed and updated credit card policy to reflect latest trends and ensure necessary precautions
Climate Goals & Targets
Environmental Challenges
- High employee turnover rate in Australia (71%) and New Zealand (21%) due to the COVID-19 pandemic
- Supply chain disruptions due to COVID-19
- Increased waste generation due to COVID-19 safety protocols in quarantine hotels
Mitigation Strategies
- Re-evaluated service contracts and expenses to align with business changes
- Sourcing from alternate suppliers to avoid supply chain disruptions
- Effective planning and management of employee strength to avoid disruptions
- Exploring alternative waste disposal methods and lowering the amount of waste diverted to landfills
Supply Chain Management
Responsible Procurement
- Procuring locally where possible
- Procuring from a list of approved suppliers and contractors
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards: Core Option
Awards & Recognition
- Finalist in the SA Health COVID Safe Awards
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:10307 tonnes CO2e (Scope 2) + 717 tonnes CO2e (Scope 1)
Scope 1 Emissions:717 tCO2e
Scope 2 Emissions:10307 tCO2e
Renewable Energy Share:100% at JCHGC (procured from Meridian Energy)
Total Energy Consumption:27503 MWh
Water Consumption:209703 m3
Waste Generated:191 tonnes (hazardous) + 990 tonnes (non-hazardous)
ESG Focus Areas
- Business Ethics and Anti-corruption
- Security of Information
- Health and Safety
- Energy Consumption and Greenhouse Gas Emissions
- Water Consumption Management
- Waste Management
- Employment Practices
Environmental Achievements
- Decreased carbon footprint per guest room from 4.198 tCO2e/room to 3.06 tCO2e/room due to improved energy usage efficiency.
- Zero incidents of non-compliance concerning the health and safety impacts of services.
- 93% of hazardous waste diverted from landfills through recycling, composting, and reuse.
Social Achievements
- Established a Facebook group for quarantined guests and staff at Hotel Grand Chancellor Adelaide, improving guest satisfaction and reducing service requests.
- Zero confirmed incidents of corruption reported through whistleblowing channels.
- Implemented various occupational health and safety practices, resulting in zero fatalities and high-consequence work-related injuries.
Governance Achievements
- Implemented a whistleblowing channel for reporting suspicious activities.
- Complied with stringent information security and personal data protection regulations, resulting in zero IT system breaches.
Climate Goals & Targets
Environmental Challenges
- Increased waste generation due to the resumption of normal business and previous use of single-use items during the medi-hotel operations.
- High employee turnover rate (42%), particularly in Australia (71%).
- Increased energy and water consumption due to higher occupancy rates.
Mitigation Strategies
- Exploring alternative waste disposal methods to lower the amount of waste diverted to landfills.
- Implementing corrective training on safe work procedures and providing additional precautions to minimize work-related injuries.
- Implementing energy efficiency initiatives and water-saving measures across hotels.
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Change in precipitation
- Coastal and riverine flooding
- Drought
- Extreme weather
- Flooding
- Change in average temperature
- Sea level rise
Transition Risks
- Enhanced emissions-reporting obligations
- Changes in customer demand
- Exposure to litigation
- Increased pricing of GHG emissions
- Mandates on and regulation of existing products and services
- Stakeholder expectations
- Costs to transition to lower emissions technology
Reporting Standards
Frameworks Used: GRI Universal Standards
Certifications: SG Clean (Hotel Grand Central)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:1911 tCO2e (Scope 1) + 8120 tCO2e (Scope 2)
Scope 1 Emissions:1911 tCO2e
Scope 2 Emissions:8120 tCO2e
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:22,751 MWh
Water Consumption:227,837 m3
Waste Generated:2568 tons
Carbon Intensity:Not disclosed
ESG Focus Areas
- Business Ethics and Anti-Corruption
- Security of Information
- Health and Safety
- Energy Consumption and Greenhouse Gas Emissions
- Water Consumption Management
- Waste Management
- Employment Practices
Environmental Achievements
- 44% Reduction in water consumption at Hotel Grand Chancellor Adelaide
- Zero Hazardous waste was sent to landfills/incinerated
- 9.2% decrease in direct fuel consumption
Social Achievements
- Zero Life threatening incidents or fatalities
- Maintained relatively equal gender distribution in the workforce (57% females and 43% males in FY 2023)
Governance Achievements
- Zero Incidents of corruption or breach of business ethics
- Zero Security breaches
Climate Goals & Targets
Long-term Goals:
- Invest in renewable energy (solar panels)
- Long-term water management plan (rainwater harvesting)
- Reduce operational waste-to-landfill intensity by 20% by 2030 (compared to 2019 baseline)
Medium-term Goals:
- Reduce energy consumption per occupied room by 5% by 2030
- Reduce water consumption per occupied room by 5% by 2030
- Reduce waste generated per occupied room by 5% by 2030
Short-term Goals:
- Reduce energy consumption per occupied room by 1%
- Reduce water consumption per occupied room by 1%
- Reduce waste generated per occupied room by 1%
Environmental Challenges
- Increased energy consumption due to tourism recovery
- Increased water consumption due to tourism recovery
- Increased waste generation due to tourism recovery
Mitigation Strategies
- Energy efficiency initiatives (replacing equipment, using LED lights, etc.)
- Water-saving initiatives (installing water-saving features, etc.)
- Waste management initiatives (recycling, composting, reducing single-use plastics, etc.)
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Change in precipitation
- Coastal and riverine flooding
- Extreme weather (storms and cyclones)
- Sea level rise
- Change in average temperature
- Drought
Transition Risks
- Enhanced emissions-reporting obligations
- Changes in customer demand
- Exposure to litigation
- Increased pricing of GHG emissions
- Mandates on and regulation of existing products and services
- Costs to transition to lower emissions technology
Opportunities
- Development of energy-efficient products and services
- Installation of solar panels
Reporting Standards
Frameworks Used: GRI Universal Standards, TCFD
Certifications: Green Mark (Singapore)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Refillable dispensers for room amenities
Awards & Recognition
- Not disclosed