Climate Change Data

New Silkroutes Group Limited

Climate Impact & Sustainability Data (2018-07 to 2019-06, 2020-07 to 2021-06, 2021-07 to 2022-06)

Reporting Period: 2018-07 to 2019-06

Environmental Metrics

Waste Generated:1.2 tonnes of engine oil per year (Shanghai Fengwei)

ESG Focus Areas

  • Economic Performance
  • Effluents and Waste
  • Customer Health and Safety
  • Marketing and Labelling
  • Customer Privacy

Environmental Achievements

  • Complies fully with National Environment Agency regulations for waste disposal; uses authorized contractors for biohazardous waste disposal; deploys inventory management system to minimize wastage.

Social Achievements

  • Maintained zero reported incidents of non-compliance with standards to maintain health & safety, labelling and data privacy of patients and customers; resolved an outstanding matter with the Ministry of Health related to contravention of advertising guidelines (legacy issue from 2015).

Governance Achievements

  • Finalized Enterprise Risk Management (ERM) framework; appointed a dedicated Data Protection Officer.

Climate Goals & Targets

Short-term Goals:
  • Create more awareness among staff about the need for proper waste management and reduction practices.

Environmental Challenges

  • Proper disposal of biohazardous and infectious waste from healthcare operations; managing environmental footprint from waste generation; maintaining customer privacy in the healthcare sector.
Mitigation Strategies
  • Engaging authorized contractors for waste disposal; implementing inventory management system; issuing notices to employees regarding PDPA obligations; upgrading Clinic Management System to a cloud-based system for enhanced IT security; planning training sessions for staff on handling sensitive patient information.

Supply Chain Management

Responsible Procurement
  • Actively engaging with suppliers on a regular basis; ensuring adequate resources are obtained; using Incoterms to define responsibilities in oil trading; conducting business only with terminals, facilities and ship-owners that follow adequate maintenance procedures; appointing inspectors for every transaction in oil trading; working with reputable suppliers and ship-owners.

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Reporting Period: 2020-07 to 2021-06

Environmental Metrics

ESG Focus Areas

  • Economic Performance
  • Customer Health and Safety
  • Marketing and Labelling
  • Customer Privacy

Social Achievements

  • Zero substantiated complaints received regarding customer data loss and privacy breach.

Governance Achievements

  • Implemented an effective process of identifying compliance issues, assessing, and potentially mitigating the threat of material risks, including ESG-related risks.

Climate Goals & Targets

Short-term Goals:
  • Zero incidents for FY2022 at Shanghai Fengwei regarding product quality.

Environmental Challenges

  • 4 complaints from customers at Shanghai Fengwei related to product quality.
  • Healthcare industry's treatment of biohazards and contribution to climate change.
Mitigation Strategies
  • Shanghai Fengwei's production department will improve quality control.
  • Reducing environmental footprint from healthcare waste.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards: Core Option

Reporting Period: 2021-07 to 2022-06

Environmental Metrics

ESG Focus Areas

  • Economic Performance
  • Employee Relationship
  • Customer Health and Safety
  • Marketing and Labelling
  • Customer Privacy

Social Achievements

  • Maintained full regulatory compliance with healthcare laws.

Governance Achievements

  • Established whistleblowing and anti-corruption policies.
  • Conducted regular legal and compliance assessments.

Climate Goals & Targets

Short-term Goals:
  • Maintain zero complaints from customers on product quality for FY2023.
  • Maintain zero violation of laws, rules and regulations for FY2023 and beyond.

Environmental Challenges

  • Internal restructuring and change of management delayed the report.
  • Limited access to resources and records from the previous management.
Mitigation Strategies
  • Making every effort to meticulously prepare this report to ensure accuracy.
  • Internal review of information and data.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards 2021 Revision, SGX-ST Listing Rules 711A and 711B