EBOS Group Limited
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
Total Carbon Emissions:741 tCO2e (Scope 1) + 14,542 tCO2e (Scope 2)
Scope 1 Emissions:741 tCO2e
Scope 2 Emissions:14,542 tCO2e
Total Energy Consumption:105,510 GJ
ESG Focus Areas
- Environmental Stewardship
- Consumer Packaging
- Ethical Sourcing
- Our People (Health, Safety and Wellbeing, Culture and Engagement, Talent and Capability, and Performance and Reward)
Environmental Achievements
- Offset 12,192 tonnes of CO2e with Greenfleet
- Significant reduction in the frequency rate of recordable injuries
- Launched ‘Be Well from Anywhere’ program
Social Achievements
- Delivered 1.2 million COVID-19 vaccinations and 465,762 flu vaccinations through TerryWhite Chemmart
- Donated $160,000 of medical supplies for Ukraine
- Donated $217,000 to UNICEF
- Raised $96,815 for Steptember
- Improved Net Promoter Score from 75 to 87
Governance Achievements
- Established Carbon Neutral targets
- Developed Ethical Sourcing strategy
- Set Sustainable Packaging goals
- Implemented online Integrity training
Climate Goals & Targets
Long-term Goals:
- Achieve carbon neutrality for Scopes 1, 2 and 3 building emissions in FY28
Medium-term Goals:
- Achieve carbon neutrality for Scopes 1 and 2 emissions in FY27
- Generate renewable energy to meet the electricity demand for all Australian operations by FY27
Short-term Goals:
- Reduce energy consumption by 15% by FY25
- Achieve carbon neutrality for Scope 1 emissions in FY23
Environmental Challenges
- Global supply chain disruptions
- Climate change impacts (water stress, rising sea levels, extreme weather events)
- Maintaining high service levels during pandemic
Mitigation Strategies
- Investing in new, energy-efficient distribution centers
- Scoping an 18.8MW solar array to meet Australian electricity demand
- Implementing robust business continuity plans
- Developing alternative sourcing strategies
- Improving energy efficiency across the organization
- Implementing a Net Promoter Score (NPS) survey to monitor customer satisfaction
Supply Chain Management
Responsible Procurement
- Ethical Sourcing strategy focused on Human Rights and Environmental protection
Climate-Related Risks & Opportunities
Physical Risks
- Water stress
- Rising sea levels
- Regional disturbances in rainfall patterns
- Increased frequency and intensity of fires and heat waves
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Investing in renewable energy
- Improving energy efficiency
Reporting Standards
Frameworks Used: GRI, SASB
UN Sustainable Development Goals
- Goal 3: Good Health and Well-being
- Goal 8: Decent Work and Economic Growth
- Goal 13: Climate Action
ESG Program aligns strategically with these goals
Sustainable Products & Innovation
- New range of dietary supplement products packaged in plant-based material
Awards & Recognition
- 2022 Customer Experience of the Year Award from Inside Retail
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:Net zero Scope 1 emissions in NZ and Australia
ESG Focus Areas
- Climate Change
- Ethical Sourcing
- Sustainable Packaging
- Community Investment
- Workforce Diversity
- Workplace Safety
Environmental Achievements
- Achieved net zero Scope 1 emissions in New Zealand and Australia by investing in operational improvements and procuring offsets.
- Installed a 500kW rooftop solar array at the Pet Care Kitchen in Parkes, NSW (first phase of an 18.8MW project aiming for carbon neutrality by FY27).
Social Achievements
- Improved safety metrics with a 5% reduction in recordable injuries in New Zealand and Australia.
- Donated $150,000 worth of personal care and first-aid products to Turkey and Syria earthquake victims.
- Symbion partnered with the Pharmacy Guild of Australia to deliver a scholarship initiative for Aboriginal and Torres Strait Islander pharmacy students.
- TWC donated $800,000 worth of baby products to seven charities across Australia.
Governance Achievements
- Appointment of two new independent directors (Mark Bloom and Julie Tay).
- Implementation of an Ethical Sourcing Strategy supported by a Supplier Code of Conduct.
Climate Goals & Targets
Medium-term Goals:
- 18.8MW solar array to meet all Australian electricity requirements by FY27.
Short-term Goals:
- Become carbon neutral for buildings in New Zealand and Australia.
Environmental Challenges
- Loss of Chemist Warehouse contract (approximately $2 billion in annual revenue) expiring June 2024.
- Increases in key cost items including labour, freight and rent due to inflation.
- Supply chain disruptions due to weather events in New Zealand.
Mitigation Strategies
- Developing strategies to minimise the earnings impact from the loss of the Chemist Warehouse contract and create alternative opportunities for growth.
- Implementing various strategies to mitigate rising input costs and preserve margins.
- Ensuring supply channels remained open to continue serving local communities after weather events.
Supply Chain Management
Responsible Procurement
- Local-first sourcing policy for Pet Care Kitchen; engaging with farmers to grow ingredients.
Climate-Related Risks & Opportunities
Physical Risks
- Loss of critical operations due to climate-related events
Awards & Recognition
- Canstar Blue’s ‘Most Satisfied Customers Award for Dog Food’ (Black Hawk)