Climate Change Data

Environmental Metrics

ESG Focus Areas

• Ethical and Transparent Business Conduct
• Sustainable and Safe Goods and Services
• Employee Well-being
• Stakeholder Engagement
• Human Rights
• Environmental Protection
• Inclusive Growth
• Responsible Consumer Engagement

Environmental Achievements

• Replaced high power consumption DOCSIS field network elements with Gigabit-capable Passive Optical Network (GPON), reducing carbon footprint.
• 90-95% of ONUs refurbished and reused, reducing e-waste.

Social Achievements

• 100% of permanent employees covered by health and accident insurance.
• Implemented a VoiceBOT and Chatbot for faster customer query resolution.
• Implemented a robust grievance redressal mechanism for employees and workers.

Governance Achievements

• Established a BRSR committee for oversight of sustainability initiatives.
• Implemented a code of conduct for employees and business associates to prevent corrupt practices.

Climate Goals & Targets

Environmental Challenges

• Climate change and its impact on operations.
• Fluctuating energy prices and resource scarcity.
• Managing electronic waste and transitioning to a circular economy.
• Data privacy and cybersecurity threats.
• Maintaining responsible value chain practices.

Mitigation Strategies

• Developing sustainable development policies to address climate change concerns.
• Implementing energy-efficient operations and resource management.
• Improving waste management procedures and increasing material recycling.
• Implementing a risk management policy to address data privacy and cybersecurity threats.
• Developing a more defined sustainable sourcing policy and monitoring supplier compliance.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Code of conduct for business associates
• Monitoring supplier compliance with statutes

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: TEC (for telecommunication equipment)

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Climate Change Action
• Energy usage and management
• Electronic Waste Management and Circular Economy
• Employee well-being and growth
• Workplace diversity
• Health and Safety
• Human Rights
• Customer Relations
• Responsible value chain
• Community Welfare and Development
• Board Ownership and Control
• Business Ethics and Integrity
• Data Privacy and Security
• Accountability and Transparency
• Fair Marketing & Transparency

Environmental Achievements

• Implemented a Gigabit-capable Passive Optical Network (GPON) Field network to reduce carbon footprint.
• Reused Optical Network Units (ONUs) for providing services to customers.

Social Achievements

• Revised Vigil Mechanism and Whistleblower policy.
• Established Ethics & Compliance Task Force (ECTF).
• Implemented comprehensive wellness programmes.
• Focus on creating an inclusive work environment and hiring more females.

Governance Achievements

• Established a Business Responsibility and Sustainability (BRSR) Committee.
• Instituted a Code of Conduct Policy for Board members.
• Defined Key Performance Indicators (KPIs) for employees.

Climate Goals & Targets

Environmental Challenges

• Climate change and extreme weather events disrupting supply chains.
• Inefficient energy use increasing operational expenses and carbon emissions.
• Increasing volume of electronic waste.
• Occupational health and safety of employees.
• Protecting human rights.
• Addressing quality, safety, environmental impact, and social aspects in the supply chain.
• Cybersecurity threats.
• Ensuring fair marketing practices.

Mitigation Strategies

• Implementing sustainable practices and assessing climate change impacts.
• Implementing energy-efficient technologies and increasing renewable energy sources.
• Establishing partnerships with recycling firms and developing product designs focused on reuse and recyclability.
• Implementing comprehensive wellness programmes and creating a supportive work environment.
• Creating an inclusive work environment.
• Implementing safety measures and awareness programmes.
• Implementing a human rights policy.
• Implementing a policy on related party transactions and ESG Policy.
• Enforcing a risk management policy and implementing cybersecurity measures.
• Implementing a responsible marketing policy.

Supply Chain Management

Supplier Audits: 100% quarterly

Responsible Procurement

• Code of Conduct for business associates
• Vetting process and contractual agreements

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Regulatory changes