Climate Change Data

Environmental Metrics

ESG Focus Areas

• Employee wellbeing
• Diversity, equity, and inclusion
• Ethics
• Risk and disaster management
• Cybersecurity and privacy
• Career development

Environmental Achievements

• Reduced real estate portfolio by 25% by offering remote working opportunities
• Beginning to exit physical data centers and move to the cloud

Social Achievements

• Earned a perfect score on the Human Rights Campaign Foundation’s Corporate Equality Index for the third consecutive year
• Launched the Colleague Career Portal (CCP) to provide for equitable access to jobs
• Alight’s employee satisfaction score was 73, above our global benchmark

Governance Achievements

• Established a strong ESG governance structure
• Completed an ESG materiality assessment
• Achieved SOC 2 Type 2 certification

Climate Goals & Targets

Environmental Challenges

• Unprecedented challenges to employees' physical, mental, and financial wellbeing
• Rising healthcare costs

Mitigation Strategies

• Designed employee benefits to help colleagues and their families stay healthy, meet their financial goals, and balance their work and personal lives
• Developed innovative healthcare navigation solutions
• Implemented a robust vetting process to ensure that our vendors align with our values

Supply Chain Management

Responsible Procurement

• Supplier diversity program
• Vendor code of conduct
• Security assessment

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: SASB, UN SDGs

Certifications: SOC 2 Type 2, ISO/IEC 27001

UN Sustainable Development Goals

• SDG 3
• SDG 5
• SDG 8
• SDG 9
• SDG 10
• SDG 13

The report details how Alight's activities contribute to these goals.

Sustainable Products & Innovation

• Alight Worklife® platform

Awards & Recognition

• 2021 Corporate Equality Index: Score of 100
• FlexJobs List of Top 100 Companies with Remote Jobs
• Great Place to Work Institute: Best Workplaces in Chicago
• Black EOE Journal Top Employer 2021
• Professional Woman’s Magazine Top Employer 2021
• Hispanic Professionals Network Top Employer 2021

Environmental Metrics

ESG Focus Areas

• Championing our people
• Social innovation
• Responsible business practices

Environmental Achievements

• Aligned with the Task Force on Climate-related Financial Disclosures (TCFD) recommendations
• Assessed the materiality of Scope 3 emission categories and calculated relevant emissions
• Initiated development of new Supplier Management Program that will fully launch in 2024
• Reduced real estate portfolio by 37% by offering remote working opportunities

Social Achievements

• Created an Inclusion and Diversity Policy to formalize our DEI commitments
• Filled a record 25% of job openings with internal candidates
• Reported an employee satisfaction score of 72, in line with our global benchmark
• Reflected diversity across U.S. workforce of 66% female and 41% ethnically/racially diverse
• Strengthened our wellbeing solutions supporting our clients and their employees across all four pillars of healthy mind, body, wallet, and life
• Launched new Alight solutions that advance employee accessibility and support for complex and challenging medical care situations
• Expanded Alight Worklife® solutions to create a more personalized and integrated experience for our clients’ employees and their dependents

Governance Achievements

• Aligned with the Task Force on Climate-related Financial Disclosures (TCFD) recommendations
• Refreshed Code of Conduct in 2022

Climate Goals & Targets

Environmental Challenges

• Physical risks (changes in temperature, flooding, and winds) leading to productivity and supply chain disruptions
• Climate-related transition risks (carbon pricing, policy and regulatory risks, uncertain consumer behavior, reputational risks, and transitional costs)

Mitigation Strategies

• Business continuity plans in place for extreme weather events
• Requirement for key suppliers to have business continuity plans
• Transitioning operations to cloud data centers to strengthen resilience against outages
• Exploring options for climate-related targets in 2023

Supply Chain Management

Responsible Procurement

• Security assessment
• Standardized contract terms
• Supplier Code of Conduct
• Supplier diversity program

Climate-Related Risks & Opportunities

Physical Risks

• Changes in temperature
• Flooding
• Winds

Transition Risks

• Carbon pricing
• Policy and regulatory risks
• Uncertain consumer behavior
• Reputational risks
• Transitional costs

Opportunities

• Increased resilience against climate impacts
• Renewable technologies
• Energy and resource-efficient product designs
• Helping customers reduce emissions
• Decarbonization of the upstream supply chain

Reporting Standards

Frameworks Used: SASB (now ISSB), TCFD

Certifications: ISO 27001, SOC 2 Type II, HIPAA, GDPR Compliance, EU Cloud Code of Conduct Level 2, FedRAMP Authorized, FIPS 140-2, U.S. Department of Defense (DoD) Impact Level 5 (IL5)

UN Sustainable Development Goals

• SDG 3: Good Health and Well-being
• SDG 5: Gender equality
• SDG 8: Decent Work and Economic Growth
• SDG 9: Industry, Innovation and Infrastructure
• SDG 10: Reduced Inequalities
• SDG 13: Climate Action

Alight's initiatives contribute to these goals through its focus on employee wellbeing, diversity and inclusion, responsible business practices, and climate action.

Sustainable Products & Innovation

• Alight Worklife® platform
• Alight Wellbeing Marketplace

Awards & Recognition

• Great Place to Work® (five consecutive years)
• Seramount’s Inclusion Index
• Best Place to Work
• Top 100 companies for remote workers by Flexjobs
• 2023 Stevie® Awards Gold Winner for Sales & Customer Service
• Seramount’s Top Companies for Executive Women and Best Company for Dads
• Top 100 Best Companies for 2022 by Seramount
• Top 100 Hybrid Role Employer by Flexjobs
• Human Rights Campaign Foundation’s Corporate Equality Index (perfect score for three consecutive years)
• NAMI-NYC Corporate Champion for Mental Health in the Workplace
• 2022 Top Supplier Diversity Program by DiversityComm, Inc.

Environmental Metrics

ESG Focus Areas

• Championing our people
• Social innovation
• Responsible business practices

Environmental Achievements

• Pledged to set Scope 1, 2, and 3 GHG reduction targets through the Science Based Targets initiative (SBTi) to limit global warming to 1.5°C.
• Set a target to utilize 100% renewable electricity by 2032.
• Completed over 80% of the transition away from data center operations to cloud providers.

Social Achievements

• Recognized as one of the Fortune 100 Best Companies to Work For® in 2024.
• Recognized as one of America’s Greatest Workplaces for Diversity.
• Launched the Portability Services Network to improve retirement outcomes.
• Rolled out Alight Well, a global wellbeing platform.

Governance Achievements

• Published a Human Rights Policy.
• Improved the continuous performance management program.
• Developed a Global Artificial Intelligence Policy.

Climate Goals & Targets

Environmental Challenges

• Rising healthcare costs
• Employee wellbeing crisis
• Supply chain disruptions due to climate events (potential, not yet material)

Mitigation Strategies

• Healthcare navigation solutions
• Alight Worklife platform for personalized wellbeing support
• Business continuity plans and disaster response systems
• Supplier sustainability program

Supply Chain Management

Supplier Audits: Security assessments and risk assessments for new and top-tier suppliers.

Responsible Procurement

• Supplier Code of Conduct
• Sustainability considerations in RFP processes

Climate-Related Risks & Opportunities

Physical Risks

• Changes in temperature
• Flooding
• Winds
• Productivity and supply chain disruptions
• Disturbances to data centers and print production locations

Transition Risks

• Carbon pricing
• Policy and regulatory changes
• Uncertain consumer behavior
• Reputational risks
• Transitional costs

Opportunities

• Adoption of renewable technologies
• Development of energy-efficient products
• Helping customers reduce emissions
• Decarbonization of the upstream supply chain
• Integration of climate-related resources into products and services

Reporting Standards

Frameworks Used: GRI Standards, SASB Standards (Professional and Commercial Services, Software and Information Technology), TCFD Recommendations

Certifications: ISO 27001, ISO 22301 (Granada office)

Third-party Assurance: Apex Companies, LLC (limited assurance for Scope 1 and 2 emissions)

UN Sustainable Development Goals

• 3
• 5
• 7
• 8
• 9
• 10
• 12
• 13
• 16

Alight's initiatives contribute to these SDGs through various programs and policies related to employee wellbeing, gender equality, renewable energy, economic growth, innovation, inequality reduction, sustainable consumption, climate action, and ethical business practices.

Sustainable Products & Innovation

• Alight Worklife platform

Awards & Recognition

• Fortune 100 Best Companies to Work For®
• America’s Greatest Workplaces for Diversity
• IAOP’s Global Outsourcing 100®
• Lighthouse Research and Advisory HR Tech Award
• Top 100 companies for remote workers by FlexJobs
• Great Place to Work®
• Alliance for Global Inclusion Index company
• Human Rights Campaign Foundation’s Corporate Equality Index (perfect score)
• Top U.S. defined contribution record keeper by Pensions & Investments
• EcoVadis Bronze rating
• 2023 Top Supplier Diversity Program by DiversityComm, Inc.