Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Performance and Climate
• Development of Human Capital through Technological Innovation
• Solid Governance and Ethical Excellence

Environmental Achievements

• 6.6% reduction in (Scope 1) emissions
• 13% reduction in energy consumption across 4G and 5G networks
• 72% recycled waste generated from both network and operational maintenance waste was recycled
• Connected 3.2 million+ households with fiber
• STC Bahrain planted 35,000 trees across 50 sites and governorates
• Developed a robust, detailed GHG inventory
• Validated and approved stc’s net-zero and interim science-based 2030 targets by SBTi

Social Achievements

• Launched the Smart Truck initiative to empower the elderly with digital skills
• Created the Education4ALL Digital Inclusion Action Plan in partnership with Huawei
• Technically empowered 446 NGOs through technical enablement program – offering 1,055 technical services to 8,000 users across 50 cities
• 31.6% women hiring rate and 14% women employees
• Increased the number of employees with disabilities from 76 to 104 across stc Group
• 88% employee engagement rate
• 3.9% employee turnover

Governance Achievements

• Extended employee training on ethical standards programs to encompass all stc employees, including part-time staff and contractors
• Expanded the scope on employee training, data security and privacy-related risks and procedures
• 100% of business units analyzed for risk related to corruption
• 100% of employees and contractors signed the code of conduct declaration
• Zero incidents of non-compliance with environmental laws and/ or regulations
• Zero monetary losses as a result of legal proceedings associated with anticompetitive behavior regulations or violations of anti-trust laws

Climate Goals & Targets

Environmental Challenges

• Aligning our rapid digital expansion with our sustainability targets, especially our commitment to achieving net-zero emissions by 2050
• Ensuring that our digital transformation benefits all members of society equally

Mitigation Strategies

• Innovation
• Strategic partnerships
• A steadfast commitment to our sustainability principles

Supply Chain Management

Supplier Audits: 122/year

Responsible Procurement

• Supplier Code of Conduct
• ISO 20400

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather
• Changes in temperature and precipitation patterns
• Water scarcity and quality
• Rising sea levels and storm surges

Transition Risks

• Policy & regulation changes
• Liability risks
• Market shifts
• Supply chain disruption

Opportunities

• Development of energy-efficient products
• Renewable Energy Adoption

Reporting Standards

Frameworks Used: GRI Standards, UNGC, GSMA ESG metrics, National Sustainability Standards, SASB, CDP, TCFD

Certifications: ISO 9001, ISO 10002, ISO 22301, ISO 31000, ISO 27001, ISO 27017, ISO 27032, ISO 38500, ISO 56002, ISO 14001, ISO 45001, ISO 37301, ISO 29990, ISO 29993, ISO 40180, ISO 10667, ISO 20400, ISO 41001, ISO 50001, TL9000, PCI DSS, Uptime TCOS

Third-party Assurance: No external assurance

UN Sustainable Development Goals

• SDG 4
• SDG 7
• SDG 8
• SDG 9
• SDG 10
• SDG 11
• SDG 12
• SDG 13
• SDG 17

stc’s initiatives support various SDGs through education, environmental protection, economic growth, reduced inequalities, sustainable cities, responsible consumption, climate action, and partnerships.

Sustainable Products & Innovation

• Tari’ service
• Virtual Drive Testing (VDT)
• AI/ML Powered Energy Saving Management (ESM)
• eSIM technology
• Enterprise 5G Private solution
• LinkCheck Chatbot Cybersecurity service

Awards & Recognition

• Forbes Middle East Sustainability Leaders Award
• King Khalid sustainability award -economic dimension
• Sustainability Champion of the year – Sustainability Excellence Awards by Sustainability Middle East
• Sustainable Employment Award at Global Good Governance 2023
• Most Socially Responsible - International Finance Awards
• Environmental Endeavor Category - International CSR Excellence Award
• Best Community Development CSR Company – International Finance
• TechXcellence Award – Ministry of Communication and Information Technology
• Outstanding Customer Experience in the Middle East - SAMENA LEAD award
• Best ICT Enterprise Digitalization Company – International Finance
• Labor Award: “Best Training Program for Students and Graduates”
• Open Innovation Catalyst Awards ‘23
• GCC GOV HR Awards
• Informa awards
• HRM awards
• SHRMMENA23 award
• Labor Award – Ministry of Human Resources and Social Development
• Vertical pioneer award – Hytera
• Most innovative mission critical PTT solutions 2023
• Best use of critical communications in 2023
• Best critical telecom Infrastructure solutions provider
• Most innovative critical communication Service provider
• Best Employee Engagement Strategy for 2023
• The HRs Rising Star Of The Year for 2023
• Best Employee Wellbeing Strategy for 2023
• Best Employee Engagement Programme for 2023
• Project Excellence Award for NEOM Telco Park
• Best Supplier Relationship Management Initiative
• Best Recruitment and Onboarding Strategy
• Best Leadership Development of The Year In Private Sector
• Best Diversity & Inclusion Program
• Recognized as top 100 list leader 2023 by IAOP
• Labor Award from the Ministry of Human Resources for the best training program for students and graduates and Social Development
• Recognized as a compliant carrier with the Global Leader’s Forum (GLF) Code of Conduct in the fight against voice fraud
• Regional Excellence Award for Supporting CX
• Last Mile Leader of The Year
• Awarded certificate from LCGPA on local content
• Won the LCGPA Local Content Award
• Awarded the Telecommunications Industry Association TL 9000 certification
• Glotel Award 2023 for Network Automation
• MEA Business awards