Edenred
Climate Impact & Sustainability Data (2017, 2018-01 to 2018-06, 2019, 2020-2021, 2021-2022, 2022-2023, 2023)
Reporting Period: 2017
Environmental Metrics
ESG Focus Areas
- Employee well-being
- Economic vitality
- Environmental sustainability
- Ethical business practices
- Stakeholder engagement
Environmental Achievements
- 2% reduction in paper used for vouchers and brochures or in offices compared with 2016
- 86% of Group countries (in business volume) use environmentally friendly paper for vouchers
- Reduced greenhouse gas emissions by 64% and cuts the use of natural resources by 86% by shifting to digital cards
Social Achievements
- Supported 188 associations with €1.86 million in donations
- 586 days dedicated to volunteer work by employees
- Improved employee eating habits through the FOOD program
- Launched the Edenraid sporting challenge to support the Make-A-Wish® Foundation
- 84% of employees attended at least one training course during the year
Governance Achievements
- 40% women on the Edenred Board of Directors
- 90% independent directors
- Three committees (Audit and Risks, Compensation and Appointments, Commitments) to assist the Board of Directors
Climate Goals & Targets
- Increase digital solutions to more than 85% by 2020
Environmental Challenges
- Reducing environmental footprint
- Improving employee well-being
- Vitalizing the economy and local employment
- Boosting companies’ agility by optimizing their expense management
- Inventing the solutions of tomorrow through co-construction
Mitigation Strategies
- Implementing a new sustainable development policy based on three pillars (People, Planet, Progress)
- Investing in digital solutions to reduce paper consumption and improve efficiency
- Supporting local merchants and creating jobs through Employee Benefits and Fleet & Mobility Solutions
- Developing innovative solutions for corporate payment and expense management
- Co-constructing solutions with stakeholders, entrepreneurs, and employees
Supply Chain Management
Responsible Procurement
- Use of environmentally friendly paper for vouchers
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI 9 guidelines, United Nations Global Compact
Certifications: ISO 50001 (in one country)
Sustainable Products & Innovation
- Digital solutions replacing paper vouchers
- Mobile payment applications
Awards & Recognition
- Gold Award for Best Shareholder Services
- Bronze Award for Best Shareholder Relations
- Transparency Grand Prize (four years in a row)
- Emerging Payments Awards (four awards for PPS)
Reporting Period: 2018-01 to 2018-06
Environmental Metrics
ESG Focus Areas
- Employee well-being
- Local economic development
- Expense management optimization for companies
- Innovation through co-construction
- Environmental sustainability
Environmental Achievements
- Not disclosed
Social Achievements
- Launched Edenstep graduate program offering young graduates opportunities in international positions.
- Promoted employee well-being through initiatives focusing on healthy eating, exercise, and overall well-being.
- Organized Idealday, an international day for local communities, with 8,000 employees participating in 45 countries.
Governance Achievements
- Published first Integrated Report demonstrating sustainable value creation for stakeholders.
- Launched new CSR policy, "People, Planet, Progress", focusing on improving lives, preserving the planet, and creating value responsibly.
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Unfavorable exchange rates, particularly in Latin America.
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2019
Environmental Metrics
ESG Focus Areas
- Quality of life
- Environmental protection
- Responsible value creation
- IT security and data privacy
- Diversity
- Business ethics
- Labor and human rights
- Energy and climate change
- Client satisfaction
- Governance
- Talent management
- Employee engagement and well-being
- Sustainable and healthy food promotion
- Resources and waste management
- Accessibility to Edenred’s solutions
- Eco-conception and circular economy
- Sustainable mobility promotion
- Local adaptation
- Social and economic contribution
- Responsible procurement
Environmental Achievements
- 30% reduction in GHG emissions since 2013
- 14% of solutions available in eco-designed formats
- In France, materials from used cards (98.4% plastic and 1.6% metal) are recycled to make new products.
Social Achievements
- Launched employee well-being programs (e.g., Edenred Heroes Challenge, IdealDay, Edenraid)
- €1,000 in additional annual purchasing power for users of Ekivita in Belgium
- 7,000 corporate clients and 5 million employees use ProwebCE in France
- Donated 20,000 meal vouchers for homeless people in France
- Provided food vouchers to families in the UK whose children usually eat for free at school
Governance Achievements
- Board of Directors with 40% women and a high percentage of independent directors
- Three committees (Audit and Risks, Compensation and Appointments, Commitments) to ensure responsible growth
- Established a “More than Ever” fund to alleviate the consequences of the Covid-19 crisis for vulnerable colleagues and restaurant owners
- Tied social and environmental performance criteria to one of its financing instruments
Climate Goals & Targets
- 85% of employees trained each year by 2022
- 40% women in executive positions by 2022
- 5,000 days of volunteering by 2022
- 85% of merchants and users made aware about balanced nutrition by 2022
- 100% approval rate of the quality management by 2030
- -52% greenhouse gas emissions versus 2013 by 2030
- 1 eco-service offered per country by 2030
- 70% of solutions eco-designed or recycled by 2030
- Edenred on the list of the World’s Most Ethical Companies by 2030
- 80% of employees trained each year by 2022
- 25% women in executive positions by 2022
- 1,000 days of volunteering by 2022
- 50% of merchants and users made aware about balanced nutrition by 2022
- -26% greenhouse gas emissions versus 2013 by 2022
- 20 eco-services offered by 2022
- 35% of solutions eco-designed or recycled by 2022
Environmental Challenges
- Financial risks (exchange rate fluctuations, client payment defaults)
- Legal risks (changes in laws and regulations)
- Information systems and cybercrime risks
- Group strategy and competitive environment risks
- Operational risks (business continuity, payment security)
Mitigation Strategies
- Balancing business model across regions and market segments
- Regular contact with stakeholders, training for subsidiaries
- Cloud-based services, back-up systems, cybersecurity program
- Innovation and competitive differentiation, expansion into new markets
- Centralized transactions, improved payment security
Supply Chain Management
Climate-Related Risks & Opportunities
UN Sustainable Development Goals
- SDG 2 – Zero Hunger
- SDG 11 – Sustainable Cities and Communities
- SDG 3 – Good Health and Well-Being
- SDG 17 – Partnerships for the Goals
The report mentions alignment with 12 of the 17 UN SDGs
Sustainable Products & Innovation
- Eco-designed solutions
- Mobile payment solutions
- Commuter Benefits program
- Cycle2Work program
- Mobility program
Awards & Recognition
- Silver Award for Best Shareholder Services from Le Revenu
- Award for Best General Meeting 2019 from France’s Institute for Responsible Capitalism
Reporting Period: 2020-2021
Environmental Metrics
ESG Focus Areas
- People
- Planet
- Progress
Environmental Achievements
- 26% reduction in greenhouse gas emissions compared with 2013 (target 52% by 2030)
- 10,000 metric tons of CO2 equivalent emissions offset
- 500,000 metric tons of emissions avoided in the United States (through Commuter Benefits)
- 13% of solutions eco-designed
- Zero net paper from 2021 (target 70% eco-designed or recycled solutions by 2030)
Social Achievements
- Launched a €15 million “More than Ever” relief plan to protect vulnerable stakeholders, supporting >60 initiatives in 25 countries
- 748 days of volunteering and 182 non-profits supported
- Improved quality of life for over 50 million users
- 83% of employees on average attended at least one training course during the year (target 80% by 2022, 85% by 2030)
- 40% of managers are women (target 40% of executive positions by 2030)
- 51% of employees are women
Governance Achievements
- Board of Directors with 90% independent members and 40% women
- Indexed financial conditions of a financing instrument to environmental and social targets
- Regular engagement with the financial community, reaching 1,425 representatives from 413 international financial institutions
Climate Goals & Targets
- Inclusion on the World’s Most Ethical Companies list
- 100% of employees informed about personal data protection regulations
- 25% of executive positions filled by women by 2022 (40% by 2030)
- 1,000 days of volunteering by 2022 (5,000 by 2030)
- 52% reduction in greenhouse gas emissions compared with 2013 by 2030
- 20 eco-responsible services by 2022 (1 per country)
- 35% of solutions eco-designed or recycled by 2022 (70% by 2030)
- 50% of merchants and users informed about balanced nutrition and food waste by 2022 (85% by 2030)
- 50% of subsidiaries certified for quality management by 2022 (85% by 2030)
- 80% of employees trained every year and 100% of employees receiving at least one CSR training by 2022 (85% and 100% by 2030)
Environmental Challenges
- Covid-19 pandemic impacting business operations and stakeholder well-being
- Client defaults in regions affected by economic crisis
- Risk of fake or fraudulent voucher use
Mitigation Strategies
- Faster digitalization of solutions to ensure business continuity
- Inclusion of higher risk of client defaults in forecasts
- Use of digital media and fraud prevention mechanisms to mitigate voucher fraud
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Physical risks related to climate change
Transition Risks
- Transition risks related to climate change
Reporting Standards
Frameworks Used: UN Sustainable Development Goals (12 of 17)
UN Sustainable Development Goals
- 12 of the 17 UN Sustainable Development Goals
Ideal policy addresses 12 of the 17 UN SDGs
Sustainable Products & Innovation
- Eco-services such as Ticket EcoCheque
Awards & Recognition
- Silver Trophy for Best Digital Communication in the SBF 120 stock market index (March 2021)
Reporting Period: 2021-2022
Environmental Metrics
ESG Focus Areas
- People
- Planet
- Progress
Environmental Achievements
- 26% reduction in greenhouse gas emissions intensity compared with 2013 (in sq.m) (target for 2022)
- Close to 45,000 metric tons of CO2 equivalent emissions offset since 2012
- 500,000 metric tons of emissions avoided in the United States (estimate based on 2019 data)
- 19% of solutions eco-designed
Social Achievements
- Proportion of women in executive positions rose from 21% in 2017 to 34% in 2021
- More than Ever relief fund supported 83 initiatives in 25 countries
- Close to €3 million in direct, indirect and in-kind donations and volunteer work
- 1,519 days of volunteering
- 85% of employees on average attended at least one training course in the last 5 years
Governance Achievements
- 25% of free share allocation plans contingent on achievement of CSR targets
- €1.1 billion of Edenred’s funding tied to CSR indicators
- Board of Directors with 91% independent members and 45% women members
Climate Goals & Targets
- 40% of executive positions filled by women (2030)
- 52% reduction in greenhouse gas emissions intensity compared with 2013 (in sq.m) (2030)
- 85% of merchants and users made aware about balanced nutrition and food waste (2030)
- 85% of employees trained every year and 100% of employees receiving CSR training (2030)
- 5,000 days of volunteering (2030)
- 31% of executive positions filled by women (2022)
- 26% reduction in greenhouse gas emissions intensity compared with 2013 (in sq.m) (2022)
- 50% of merchants and users made aware about balanced nutrition and food waste (2022)
- 80% of employees trained every year and 100% of employees receiving CSR training (2022)
- 1,000 days of volunteering (2022)
Environmental Challenges
- Impact of the health crisis
- Competitive pressure
- Currency fluctuations
- Client default
- Changes in local laws and regulations
- Cyberattacks
- Information systems resilience and personal data protection
- Climate risks (impact of carbon taxes on work-related mobility)
Mitigation Strategies
- Fast-paced digitalization of solutions
- Effective implementation of remote working for nearly 95% of the workforce
- Expanding Beyond Fuel services, including electric vehicle charging
- Developing sustainable mobility eco-services
- Dedicated cybersecurity program
- Updated charter of ethics
- New internal whistleblowing process
- Strengthened anti-corruption training system
Supply Chain Management
Climate-Related Risks & Opportunities
Physical Risks
- Physical risks related to climate change
Transition Risks
- Transition risks related to climate change
Opportunities
- Opportunities to differentiate from the viewpoint of employee users and partner merchants
- Support for eco-mobility and the ecological transition
UN Sustainable Development Goals
- 12 of the 17 UN Sustainable Development Goals
Contributions via solutions, CSR policy, and knock-on effects of solutions
Sustainable Products & Innovation
- Paperless, plasticless Ticket Restaurant
- Eco-designed solutions
- Solutions promoting green transportation
Awards & Recognition
- Responsible Strategic Plan Award (KPMG and EIM)
- Best Place to Work (Mexico, Brazil, UAE)
- Top Employer (France)
- Gender Balance and Diversity Award (Institut du Capitalisme Responsable)
- Grand Prix de la Transparence (Website category)
- Silver Trophy for Best Digital Communication (Le Revenu)
Reporting Period: 2022-2023
Environmental Metrics
ESG Focus Areas
- Climate Change
- Diversity & Inclusion
- Governance
- Social Impact
- Data Privacy & Security
Environmental Achievements
- 51% reduction in GHG emissions/sq.m compared with 2013 (scopes 1 & 2)
- 31% of solutions eco-designed
- 500,000 metric tons of emissions avoided in the United States
- 6.5 million eco-designed cards in circulation
Social Achievements
- 2,347 days of volunteering and 251 local associations supported
- 86% of employees trained
- 58% of merchants and users made aware of balanced nutrition and food waste
- Internal mentoring network for women
Governance Achievements
- Inclusion in the CAC 40 ESG index
- 80% of Board members independent, 50% women
- Updated anti-corruption policy
- Strengthened cybersecurity network and processes
Climate Goals & Targets
- Net zero carbon by 2050
- Achieve net zero carbon by 2050 (scopes 1, 2, and 3a)
- 85% of employees trained every year and 100% of employees receiving CSR training
- 40% of women among executive positions
- 5,000 days of volunteering
- Not disclosed
Environmental Challenges
- Currency fluctuations
- Client default
- Changes in local laws and regulations
- Cyberattacks
- Competitive pressure
- Business continuity
- Voucher fraud
- Impact of carbon taxes
Mitigation Strategies
- Continuous strengthening and updating of prevention and training systems
- Proactive programs and policies for data protection and cybersecurity
- Development of more environmentally friendly solutions (Beyond Fuel strategy)
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Impact of carbon taxes on work-related mobility
Opportunities
- Development of more environmentally friendly solutions
Reporting Standards
Frameworks Used: Science Based Targets initiative (SBTi), UN Sustainable Development Goals
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Contributes to 12 of the 17 UN Sustainable Development Goals
Sustainable Products & Innovation
- Eco-designed cards
- Digital meal benefit solutions
- EcoCheque program
- Move for Good program
Awards & Recognition
- Inclusion in CAC 40 ESG index
- Industry Mover in the 2022 S&P Global Sustainability Yearbook
- Special jury’s prize in the CAC Next 20 category at the 2022 Best Shareholder Relations Awards
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Climate Change
Environmental Achievements
- Reduced scope 1 and 2 emissions by 20.3% in absolute value since 2019
Social Achievements
- Not disclosed
Governance Achievements
- Not disclosed
Climate Goals & Targets
- Net Zero Carbon by 2050
- Not disclosed
- Not disclosed
Environmental Challenges
- Slight increase in scope 3A emissions (3.8% since 2019) due to rapid business growth
Mitigation Strategies
- Intensifying efforts to mitigate scope 3A emissions through enhanced supplier engagement, stricter business travel policy, and encouraging eco-friendly commuting.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GHG Protocol
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed