IBA Group a.s.
Climate Impact & Sustainability Data (2014-2016, 2023)
Reporting Period: 2014-2016
Environmental Metrics
Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:550 tons/year
Carbon Intensity:Not disclosed
ESG Focus Areas
- Economic Performance
- Market Presence
- Indirect Economic Impact
- Energy
- Effluents and Waste
- Products and Services
- Environmental Grievance Mechanisms
- Employment
- Occupational Health and Safety
- Training and Education
- Labor Practices Grievance Mechanisms
- Human Rights Grievance Mechanisms
- Product and Service Labeling
- Society
- Human Rights
- Product Responsibility
Environmental Achievements
- Reduced energy consumption up to three times through energy-saving systems in computers and energy-saving equipment in building renovations.
- Recycled 70% (385 tons) of the approximately 550 tons of waste produced annually.
Social Achievements
- Launched several social programs including ‘Assistance to families that raise disabled children’, providing monthly allowances.
- Achieved high employee satisfaction (8.99-9.01 on a 10-score scale) and low employee turnover (8-11%).
- Implemented various employee benefits programs covering medical care, recreation, sports, tourism, and cultural events.
- Provided training to 995-990 employees in 2014-2015 respectively.
- Supported IT education in Belarus through IBA laboratories at universities and the IBA Institute, including a project for people with disabilities that received several awards.
Governance Achievements
- Established a Social Policy Council to define and oversee the company’s social corporate responsibility strategy.
- Implemented a Personnel Proposals database for employees to submit suggestions and track their progress.
- Adheres to international standards and norms, including UN Global Compact principles and ISO standards.
Climate Goals & Targets
Long-term Goals:
- Support employees through fair salaries and benefit packages.
Medium-term Goals:
- Provide high-quality services and solutions to achieve customer satisfaction, retain and attract customers.
Short-term Goals:
- Increase stability and reduce risks through business diversification, expansion to new markets, and attraction of new clients.
Environmental Challenges
- Economic slowdown impacting IT spending and company growth.
- Dependence on macroeconomic and political situations in operating countries.
- Dependence on partners for innovative power.
Mitigation Strategies
- Expanding service portfolio through advanced technologies.
- Creating new solutions and products using advanced technologies.
- Providing high-quality end-to-end services to customers.
- Supporting employees through salary increases, benefits, training, and infrastructure upgrades.
- Certifying development centers to international standards and conducting audits.
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: GRI
Certifications: STB ISO 9001-2009, DIN EN ISO 9001:2008, CMMI Level 4, ISO/IEC 27001:2013
Third-party Assurance: Premier Business Group Ltd.
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Software solutions for energy saving, paperless technologies, and business process optimization.
Awards & Recognition
- Best Vertical Solution of the Year (AFC system)
- Award for Corporate Social Responsibility (GSA Awards)
- The Best Case in Belarus (BestinCSR 2016)
- Software 500 (Software Magazine)
- The Global Outsourcing 100 (IAOP)
- Best CSR Project: Education (Idea International Fund)
Reporting Period: 2023
Environmental Metrics
Total Energy Consumption:2,377 thousand kWh (2022); 1519 thousand kWh (2023)
ESG Focus Areas
- Decent work and economic growth
- Responsible production and consumption
- Quality education
- Peace, justice, and strong institutions
- Employee empowerment
- Education
- Community relations
- Environmental protection
Environmental Achievements
- Reduced fuel and energy consumption in 2023 due to reduction of office space and remote working model
- Implemented waste sorting system
- Used heat generated by data center equipment to heat IBA Fitness Center
- Used energy-efficient light sources and water supply systems
Social Achievements
- 94.23% customer satisfaction rate (1.57% lower than 2022)
- Relocation program finalized
- 79.72% employee satisfaction rate (3.58% lower than 2022)
- More than 570 employees attended professional development courses
- Comprehensive support for relocated employees at IBA Poland, including housing, training, and cultural adaptation assistance
- Organized various sports and recreational activities for employees and their families
- Provided financial assistance to employees for various life events
- Supported Belarusian Children's Hospice and Inclusive Family Theater
Governance Achievements
- Adherence to high ethical standards and transparency
- No incidents of corruption during the reporting period
- Full compliance with national and international laws on human rights
- Implementation of a whistle-blowing system
- Annual security audits at all company sites
- Regular internal audits and annual external audits by certified organizations
- ISO 9001 and ISO/IEC 27001 certifications
Climate Goals & Targets
Long-term Goals:
- Integrate new solutions in business processes of IBA Group and its customers
- Create and implement new solutions with IBA Group customers and internally
Medium-term Goals:
- Increase the share of projects using the latest technologies in the total volume of IBA Group's projects
- Expand project geography
- Expand cooperation with customers and partners in Europe, America, Asia, and Africa
Short-term Goals:
- Improve customer satisfaction score
- Keep customer satisfaction above 90%
Environmental Challenges
- High employee turnover (41%) due to relocation program and external factors
- Decrease in customer satisfaction and employee satisfaction rates
- Competition for IT professionals
Mitigation Strategies
- Investment in internal projects and additional training for employees
- Special care for employees relocating to new locations
- Continuous improvement of management systems to ensure stable quality and information security
- Action plan to improve customer satisfaction
Supply Chain Management
Responsible Procurement
- Supplies assessed for conformity with technical regulatory legal acts of relevant countries
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI Standards (Core option), UN Global Compact Ten Principles, AA1000
Certifications: ISO 9001:2015, ISO/IEC 27001:2013
UN Sustainable Development Goals
- 1: No Poverty
- 2: Zero Hunger
- 3: Good Health and Well-being
- 4: Quality Education
- 5: Gender Equality
- 7: Affordable and Clean Energy
- 8: Decent Work and Economic Growth
- 10: Reduced Inequalities
- 12: Responsible Consumption and Production
- 13: Climate Action
- 14: Life Below Water
- 15: Life On Land
- 16: Peace, Justice and Strong Institutions
- 17: Partnerships for the Goals
IBA Group seeks to integrate the UN SDGs in the company’s strategy.
Sustainable Products & Innovation
- tapXphone
- Goods Checker
- Visual Flow
- ICDC Open Source Cloud Platform
Awards & Recognition
- IAOP Leaders category of The Global Outsourcing 100 (11th consecutive year)
- IAOP Super Stars of the Global Outsourcing 100 for Sustained Excellence
- IAOP Top Company for Customer References, Awards & Certifications, Programs for Innovation, and Programs for Corporate Social Responsibility (All Star)
- SAP Gold PE Service Partner
- IT Europa Channel Awards 2023 finalist (Enterprise Solution of the Year and Cyber Security Managed Service of the Year)
- Computerworld Polska winner in The Best in Cloud 2023 (Best PaaS3 Test and Development Platform)