Corporate Travel Management (CTM)
Climate Impact & Sustainability Data (2021, 2024)
Reporting Period: 2021
Environmental Metrics
Total Carbon Emissions:234 tCO2e (offset)
ESG Focus Areas
- Principles of Governance
- People
- Planet
- Prosperity
Environmental Achievements
- Offset 234 tonnes of greenhouse gas emissions through South Pole partnership.
- Implemented initiatives to reduce waste, energy, and water consumption (quantification pending).
Social Achievements
- Maintained employee wellbeing through flexible work arrangements, wellness information, and an Employee Assistance Program during the pandemic.
- Launched a new global Learning Management System for enhanced training and development.
Governance Achievements
- Published first Modern Slavery Statement.
- Implemented enhanced training on modern slavery policies and principles.
Climate Goals & Targets
Long-term Goals:
- Achieve long-term sustainability across all four pillars (Governance, People, Planet, Prosperity).
Medium-term Goals:
- Extend the measurement of our own environmental impact and review goals related to reducing adverse impacts on the environment.
Short-term Goals:
- Refine data capture, measurement, and goal setting.
Environmental Challenges
- COVID-19 pandemic causing significant disruption to the travel industry and scaling back of some sustainability initiatives.
- Cyber-attack resulting in unauthorized access to a small amount of low-value legacy data.
Mitigation Strategies
- Developed a rolling operating framework focusing on cost management, employee communications, and client/supplier engagement.
- Implemented preventative security measures and brought in specialist security expertise to remediate the cyber-attack.
Supply Chain Management
Responsible Procurement
- Partnering with suppliers who meet environmental standards.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: World Economic Forum’s (WEF) report; Measuring Stakeholder Capitalism: Towards Common Metrics and Consistent Reporting of Sustainable Value Creation
Certifications: ISO27001, PCI-DSS, SOC2
Sustainable Products & Innovation
- CTM’s traveller tracking tools, risk management and communications tools, and traveller wellbeing reporting.
Reporting Period: 2024
Environmental Metrics
Total Carbon Emissions:Not disclosed
Scope 1 Emissions:Not disclosed
Scope 2 Emissions:Not disclosed
Scope 3 Emissions:Not disclosed
Renewable Energy Share:Not disclosed
Total Energy Consumption:Not disclosed
Water Consumption:Not disclosed
Waste Generated:Not disclosed
Carbon Intensity:Not disclosed
ESG Focus Areas
- Sustainability
- Corporate Social Responsibility
Environmental Achievements
- Developed Climate+ program to provide market-leading carbon reporting and sustainable booking features in the Lightning online booking tool to encourage more sustainable travel.
Social Achievements
- Not disclosed
Governance Achievements
- Not disclosed
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Not disclosed
Short-term Goals:
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Lightning online booking tool with sustainable booking features
Awards & Recognition
- 2024 Business Travel Sustainability Awards Europe –Achievement in Sustainability: Corporate Booking Platform (Lightning)
- 2024 TTG Travel Awards –Best Corporate Travel Agency, Asia
- 2024 World Travel Awards –Asia, Oceania, Australia & New Zealand’s Leading Travel Management Company
- 2023 Australian Travel Industry Association (ATIA) – National Travel Industry Awards (NTIA) –Most Outstanding Global Travel Management Company –Sustainability Award – Business –Most Outstanding Business Events Travel Agency
- 2023 Business Travel Sustainability Awards Europe –Corporate Booking Platform (Lightning)
- 2022 Australian Federation of Travel Agents (AFTA) Awards –Best National Travel Management Company
- 2022 World Travel Awards –North America’s Leading Travel Management Company
- 2021 Business Travel Awards Europe –Best Corporate Booking Platform
- 2021 SmartBrief Awards –Innovation Award for Travel Management