Climate Change Data

Environmental Metrics

ESG Focus Areas

• Customer satisfaction
• Well-being of people
• Rimac Culture
• Ethics, anti-corruption, and corporate governance
• Access to clear and transparent information
• Commitment to sustainability
• Digitalization and innovation
• Portfolio and product development
• Privacy and information security
• Regulatory compliance
• Relationship with brokers and channels
• Climate change

Environmental Achievements

• Reduced CO2 emissions from 5,124.80 to 4117.90
• Reduced energy consumption from 3,005.55 MWh to 2,429.35 MWh
• Reduced consumption of materials (paper and cardboard) from 4,353.00 kg to 1,644.56 kg
• Offset 319.82 tons of CO2 through carbon credit purchases

Social Achievements

• Overall patient satisfaction (CSAT) of 4.6 (Teleconsultation, Medical Chat, and AI Pre-screening) and 4.7 for chronic patients
• Relational Health NPS increased by +24 points, achieving 49 points in December
• Allocated $142,874.35 in philanthropic cash contributions
• 799 employees registered in the Monkeyfit program
• Provided psychological assistance to 1,560 employees
• Attended 11,292 patients for COVID
• 41% proportion of women in all management positions
• Trained 1694 employees for a total of 43764.25 hours
• Achieved an engagement assessment score of 8.3/10
• Supported 20 suppliers through the “Emprendimiento X” program
• Raised S/. 194,517.00 for various social causes

Governance Achievements

• No cases of non-compliance with the Code of Conduct through the Integrity Channel in 2021
• Resolved 968 out of 1134 claims related to inadequate information transparency
• 2,856 employees completed the course on Regulatory Compliance and Anti-corruption Management System

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• SDG 1
• SDG 4
• SDG 13

Initiatives contribute to poverty reduction, quality education, and climate action.

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Top 10 and only insurance company included in the first Sustainability Index prepared by the Lima Stock Exchange

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Not disclosed

Social Achievements

• Wellness campaigns
• Flexible health insurance
• Individual development plans
• Benefits package
• Development programs, 360 performance reviews
• Summer internship program
• Mentorship program
• Periodic work climate measurement
• Annual volunteering plan [“I Care for Myself”]
• Alliances with government agencies and business clients
• Double materiality process
• ESG indicator collection process and publication of annual report
• Annual participation in S&P Corporate Sustainability Assessment (CSA)

Governance Achievements

• Anticorruption management system
• Integrated Risk Management Committee
• Integrity Channel
• Compliance Committee
• Internal and external audit processes
• Security and cybersecurity maturity model
• Technology Committee
• Protection management framework
• Regulatory information security course
• Information breach prevention plan
• Mandatory courses: antifraud policy, ML/TF prevention, Code of Conduct, etc.

Climate Goals & Targets

Environmental Challenges

• Climate change
• Penalties for legal noncompliance
• Consumers and end users
• Personal wellbeing
• Personalization and accessibility
• Operational inefficiency
• Reduction in the company’s overall performance
• High costs for the company
• Increased personnel turnover
• Poor company reputation in ethical matters
• Improper use of information by team members
• Impact on reputation and RIMAC’s competitive position
• Weak integration of environmental criteria into decision-making
• Competitive disadvantage
• Effects on RIMAC’s profit margins

Mitigation Strategies

• El Niño strategy
• Environmental management system
• Monitoring center
• LEED building
• RIMAC App
• RIMAC Store
• Business Customer Monitoring Center
• Digitalization of customer-facing processes
• Business continuity
• Occupational Safety and Health System
• Occupational Safety and Health Committee
• Flexible work
• Anticorruption management system
• Audit Committee
• Talent and Compensation Committee
• Compliance Committee
• Internal and external audit processes
• Business continuity
• Security and cybersecurity maturity model
• Technology Committee
• Protection management framework
• Regulatory information security course
• Information breach prevention plan
• Market and credit risk
• Anticorruption management system
• Integrity Channel
• Compliance Committee
• Mandatory courses: antifraud policy, ML/TF prevention, Code of Conduct, etc.
• El Niño strategy
• Diversity and Inclusion Committee
• Health and Safety Committee
• Diversity and Inclusion Action Plan
• Annual volunteering plan [“I Care for Myself”]
• Alliances with government agencies and business clients
• Double materiality process
• ESG indicator collection process and publication of annual report
• Annual participation in S&P Corporate Sustainability Assessment (CSA)
• Business continuity
• RIMAC App
• RIMAC Store
• Digitalization of processes with customers
• Online Medical Center
• CAC (Broker Services Center)
• Digitalization and innovation courses
• Development of an agile structure and culture
• Business strategy
• eNPS measurement
• Events and acknowledgments
• Flexible work
• Individual development plans
• Benefits package
• Development programs
• Summer internship program
• Mentorship program

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• El Niño

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: ERM

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed