Climate Change Data

Environmental Metrics

ESG Focus Areas

• People Development
• Corporate Governance
• Social Responsibility
• Environment
• Social
• Governance

Environmental Achievements

• Reduced carbon emissions by implementing resource utilisation initiatives (responsible consumption, utility conservation & waste management)
• Improved environmental management on impact of operations & pollution prevention

Social Achievements

• Improved customer satisfaction and loyalty through performance-oriented service excellence
• Staff training and development programs
• Fair, inclusive & safe working environment
• Corporate social responsibility activities

Governance Achievements

• Implemented and updated policies and procedures for compliance and sound corporate governance
• Inculcated healthy business practices by complying with approved policies & procedures, Malaysian and other governing laws and regulations

Climate Goals & Targets

Environmental Challenges

• Challenging operating environment for hospitality and travel industry due to economic conditions and political stability
• Higher operational costs across all divisions
• Provision of Liquidated and Ascertained Damages (LAD) for the Property Division due to project delays

Mitigation Strategies

• Focus on yield improvement, product and service innovation, and cost control
• Revamping existing hotel properties to better serve guests' needs
• Rolling out innovative and attractive packages to improve hotel occupancy and revenue
• Focusing on niche property developments
• Upgrading Marina facilities at Admiral Marina & Leisure Club
• Exploring new destinations and customer demands for the Travel division

Supply Chain Management

Responsible Procurement

• Supplier evaluation
• Transparent purchasing/procurement policies & procedures

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards