Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Replaced fuel boilers with natural gas steam boilers, reducing CO2 emissions per unit by 25%
• Installed heat pumps with software monitoring and program control to improve energy efficiency
• Introduced "eco-friendly stay discounts" to encourage guests to reduce linen and towel changes
• Implemented iPad-based digital room controls in all 219 rooms, reducing paper consumption by over 17,000 sheets annually
• Used recyclable paper packaging in food and beverage services and recycled general waste, resource waste, waste cooking oil, and kitchen waste

Social Achievements

• Launched "Sesame Salon" for regular communication between management and employees
• Provided annual health checkups and consultations for employees
• Offered employee benefits including group medical insurance, employee dining facilities, and dormitory accommodations
• Supported employee participation in running events and established a running club
• Provided maternity leave and childcare support

Governance Achievements

• Established a seven-member board of directors (three women) and two supervisors
• Implemented a remuneration committee to review compensation policies
• Established internal audit procedures and compliance measures
• Implemented a code of conduct promoting ethical business practices

Climate Goals & Targets

Environmental Challenges

• Significant revenue reduction due to COVID-19 pandemic and border restrictions

Mitigation Strategies

• Implemented enhanced sanitation measures, encouraged employee vaccination, and implemented government relief programs

Supply Chain Management

Supplier Audits: 90% of suppliers

Responsible Procurement

• Supplier selection based on legal registration, invoices, and compliance with regulations
• Regular supplier assessments (every three months)
• Requirement for suppliers to provide product inspection reports

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: GRI Standards, SASB - Hotels & Lodging

Third-party Assurance: Crowe (limited assurance)

Awards & Recognition

• 2021 Michelin Guide one-star restaurant
• Agoda Golden Circle Award
• Taipei City Government Tourism Bureau Safe Travel Stamp
• Taiwan I Sports Sports Enterprise Certification Award
• TTQS Enterprise Institution Version Talent Development Quality Management System Silver Medal

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Replaced fuel boilers with natural gas steam boilers, reducing CO2 emissions per unit by 25%
• Achieved 70% reduction in single-use amenities in guest rooms, aiming for 100% by 2024
• Reduced water waste by 30% through sensor faucets in public restrooms since 2009
• Reduced paper usage by over 17,000 sheets annually through digitalization of guest room information

Social Achievements

• Revised human rights policy to strengthen human rights management mechanisms and protection scope
• Revised sexual harassment prevention measures, complaint, and disciplinary procedures
• Implemented employee well-being initiatives including annual health checkups and employee recreation activities
• Achieved two Michelin-starred restaurants (Tien Hsiang Lou and Paris 1930 x Hideki Takayama) in 2022

Governance Achievements

• Improved corporate governance rating from 36%-50% to 21%-35%
• Seven directors (two women) and three independent directors on the board
• Directors received a total of 67 hours of training in 2022

Climate Goals & Targets

Environmental Challenges

• Impact of COVID-19 pandemic on hotel operations in 2022
• Labor shortages after the pandemic

Mitigation Strategies

• Continued expansion of domestic tourism channels and development of international business for guest rooms
• Pursuing higher Michelin ratings for restaurants
• Strengthening collaboration with external associations and organizations
• Strengthening collaboration with colleges to cultivate new talent

Supply Chain Management

Supplier Audits: Over 30 suppliers audited in 2022, with 85% achieving excellent ratings.

Responsible Procurement

• Compliance checks for legal documents, product quality certifications (TQF, CAS, TAP, HACCP, ISO), ethical business practices, and good reputation
• Supplier Code of Conduct
• Sustainable sourcing of paper products with Indonesian Legal Wood and FSC certifications

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather events

Transition Risks

• Not disclosed

Opportunities

• Improving energy efficiency

Reporting Standards

Frameworks Used: GRI Standards, SASB - Hotels & Lodging, TCFD

Certifications: Null

Third-party Assurance: Crowe (國富浩華聯合會計師事務所)

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• 2020 Taiwan Service Industry Grand Award (Silver Award)
• 2022 Michelin Guide awards for Tien Hsiang Lou and Paris 1930 x Hideki Takayama
• 2023 Michelin Guide awards for Tien Hsiang Lou and Paris 1930 x Hideki Takayama

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• Reduced general waste by 73%, kitchen waste by 27.6% (2022-2023)
• Achieved Gold-level eco-friendly hotel certification in 2023
• Replaced disposable amenities with large-size bottles, encouraged guests to bring their own toiletries, reduced bed linen washing frequency

Social Achievements

• Revised human rights policy, strengthened human rights management mechanisms
• Revised sexual harassment prevention measures, complaint and disciplinary procedures
• Established employee well-being programs (e.g., annual health checkups, sports activities)
• Collaborated with suppliers to improve ESG performance
• Participated in community development and education activities

Governance Achievements

• Board members completed 54 hours of professional development in 2023
• Improved corporate governance rating (21%-35%)

Climate Goals & Targets

Environmental Challenges

• Post-pandemic labor shortage

Mitigation Strategies

• Government-assisted hiring of Southeast Asian vocational students, providing culinary education and language training

Supply Chain Management

Supplier Audits: Over 32 suppliers audited in 2023 (91% audit rate)

Responsible Procurement

• Supplier Code of Conduct
• Requirement for legal registration and certifications (e.g., TQF, CAS, TAP, HACCP, ISO)
• Product liability insurance
• Regular supplier assessments (including environmental and social aspects)

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather (e.g., droughts, typhoons)
• Rising global temperatures

Transition Risks

• Greenhouse gas emission regulations (e.g., carbon tax, carbon fee)
• Net-zero emission trends

Opportunities

• Development of eco-friendly operations
• Changes in consumer preferences towards sustainable tourism

Reporting Standards

Frameworks Used: GRI Standards (Core), SASB - Hotels & Lodging, TCFD

Certifications: Gold-level eco-friendly hotel certification

Third-party Assurance: Crowe (limited assurance)

Awards & Recognition

• 2020 AGODA Golden Ring Award
• 2022 Michelin Guide Taipei, Taichung, Tainan & Kaohsiung (one-star restaurants)
• 2023 Michelin Guide Taiwan (one-star restaurants)
• 2023 Wine Spectator (two-glass awards)