DEPT®
Climate Impact & Sustainability Data (2020, 2023)
Reporting Period: 2020
Environmental Metrics
Total Carbon Emissions:5,524 tonnes CO2e (offset 7,000 tonnes)
Renewable Energy Share:50% of own systems, 70% of client hosting (Microsoft Azure)
ESG Focus Areas
- Climate protection
- Impactful work
- Diversity, Equality & Inclusion
Environmental Achievements
- Achieved net-zero emission status in 2020
- Three offices achieved Green Building accreditation in 2020
Social Achievements
- Launched Dept Wellness Challenge in 2020 with 400 participants
- Employee turnover rate of 16.6% (almost half the industry norm)
- Piloted faceless recruitment in the UK, filling six new roles
- More than 1300 hours invested by Depsters in volunteering through Dept Cares
Governance Achievements
- Redesigned ownership structure with approximately 20% owned by management
- Integrated sustainability and ethics into governance processes
Climate Goals & Targets
Long-term Goals:
- Not disclosed
Medium-term Goals:
- Become carbon negative by 2023
- Have 15% of revenue from impact work by 2023
- More than 40% of managers identify as female or nonbinary by 2023
- 70% of office space (including future ones) Green Building accredited by end of 2023
Short-term Goals:
- Achieve 50% Green Building accreditation of office space by end of 2021
- Reduce travel emissions by 7% YoY from 2021
Environmental Challenges
- COVID-19 pandemic disrupted lives, businesses, and communities
- Travel is the biggest contributor to carbon emissions
Mitigation Strategies
- Focused work on creating digital events, online fundraisings, and social platforms to help clients digitize
- Developed a plan to progressively reduce travel emissions by 7% year-over-year, including subsidies for public transport, flexible work from home policy, and use of carbon-neutral travel firms
Supply Chain Management
Responsible Procurement
- Dept Business Partner Code of Ethics
- Rating and selection process
- Green and Diverse Preference programme
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI
Certifications: Climate Neutral (US operation)
UN Sustainable Development Goals
- 3
- 5
- 8
- 9
- 10
- 12
- 13
Impact work contributes to these SDGs
Awards & Recognition
- 8 awards for impact work (including Justdiggit and Honig/Food Bank)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:9,179 t/CO2e
Scope 1 Emissions:252.59 t/CO2e
Scope 2 Emissions:792.17 t/CO2e
Scope 3 Emissions:8133.92 t/CO2e
Renewable Energy Share:37%
Total Energy Consumption:2,460,957 kWh
Carbon Intensity:2.39 t/CO2 per FTE in 2023
ESG Focus Areas
- Climate and Sustainability
- Diversity, Equity & Inclusion (DE&I)
- Employee well-being
- Community outreach
Environmental Achievements
- Reduced Scope 1 and 2 emissions by approximately 2.23%
- Reduced travel emissions per FTE by 55.29%
- Scope 3 emissions reduced by 19.02%
Social Achievements
- Launched DEPT® Cares Month, with 18% of staff participating in over 40 events across 13 countries.
- Donated 2.8% of profit to serving causes and non-profits around the world.
- Launched DEPT®/IMPACT, a set of capabilities focused on helping businesses use digital as a transformative force to create positive changes.
Governance Achievements
- Established a Digital Ethics Advisory Panel (DEAP) to advise on ethical principles in daily work with digital technology.
- DEPT Holding BV ISMS certified against ISO 27001:2022.
- Published first Human Rights and Modern Slavery Policy.
Climate Goals & Targets
Long-term Goals:
- Net zero emissions by 2050 (not explicitly stated but implied)
Medium-term Goals:
- Reduce Scope 1 and 2 emissions by 50% by 2030
- Achieve 45% women in leadership by 2027
- Increase underrepresented ethnic and racial groups in leadership by 25% by 2027
Short-term Goals:
- Reduce water consumption by 10% by 2025 (not explicitly stated but implied)
- Power 90% of offices by renewable energy by the end of 2025
- Set near-term science-based targets for the Science Based Targets initiative by Summer 2025
Environmental Challenges
- Economic uncertainty, industry-wide layoffs, geopolitical conflict, extreme weather events.
- Limited growth in the market affecting employee and supplier base.
- Increasing pressure to meet updated standards for digital accessibility set by the European Accessibility Act.
Mitigation Strategies
- Reduced workforce to preserve business sustainability.
- Implemented cost savings and efficiencies through supplier relationships.
- Developed contingency plans to address currency devaluation concerns in Argentina.
- Created a new Procurement Process and began screening approximately 20% of the supply chain.
Supply Chain Management
Supplier Audits: Approximately 20% of supply chain screened as of Q4 2023
Responsible Procurement
- Supplier Code of Conduct
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events
Transition Risks
- Regulatory changes, market shifts
Opportunities
- Development of energy-efficient products (implied)
Reporting Standards
Frameworks Used: GRI, B Impact Assessment (BIA), Sustainable Development Goals (SDGs)
Certifications: Certified B Corporation, Climate Neutral Certified, ISO 27001:2022
Third-party Assurance: Shift Advantage (limited assurance for Greenhouse Gas Emissions)
UN Sustainable Development Goals
- SDG 4
- SDG 5
- SDG 8
- SDG 9
- SDG 10
- SDG 12
- SDG 13
- SDG 17
The report details how various initiatives contribute to these goals throughout the document.
Awards & Recognition
- 14 Anthem Awards
- Lovie's Agency of the Year 2023
- Campaign US Digital Innovation Agency of the Year — 2023
- Webby's Network of the Year (DEPT®) and Agency of the Year (BASIC/DEPT®) 2023