Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainability
• Community Development
• Ethical Standards
• Employee Well-being

Environmental Achievements

• Dehradun plant is India’s first LEED Gold Certified manufacturing facility for water purification systems.
• Reduced water consumption by 40% at Dehradun plant.
• Converted around 60% of product packaging to environment-friendly, recyclable Paper pulp type of packaging.

Social Achievements

• Launched EuroAble, India’s only call centre for the differently abled.
• Community projects designed to involve local people and empower local communities.
• CSR spending of ₹114 Lakhs

Governance Achievements

• Robust governance structure with an experienced Board of Directors.
• Implementation of a Whistle Blower Policy.
• Compliance with Secretarial Standards

Climate Goals & Targets

Environmental Challenges

• Economic slowdown impacting consumer demand.
• Inability to maintain quality standards.
• Increasing competition.
• Maintaining seamless operations.
• Maintaining inventory levels.
• Attracting and retaining talent.

Mitigation Strategies

• Focus on core business segments and exiting unprofitable ones.
• Significant investments to enhance manufacturing capacity.
• Multi-channel network for customer reach.
• Strict conformance to SOPs for effective operations.
• Optimum inventory management.
• Empowering work culture to attract and retain talent.

Supply Chain Management

Responsible Procurement

• Focus on local suppliers

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• Green RO Products
• Pulp and Paper packaging

Environmental Metrics

ESG Focus Areas

• Clean water
• Clean air
• Clean environment
• Employee well-being
• Corporate governance

Environmental Achievements

• Reduced water consumption by 20% at Dehradun plant
• Introduction of green packaging (reducing thermocol and promoting recyclable pulp)
• Conversion of color carton to brown carton, reducing ink usage
• Reduced sticker and label sizes, reducing paper/PVC usage
• Use of recyclable plastic cartons
• Registered under Government’s EPR scheme
• Disposal of e-waste and used oil as per protocols
• STP and ETP plants installed at Dehradun and STP plant at Bangalore
• Replacement of older ACs with environment-friendly ones

Social Achievements

• Launched a new range of water purifiers (Aquaguard Superio, Blaze, Eden)
• Launched automatic vacuum cleaners (robotic and upright)
• Launched a new TV campaign
• Introduced a digital platform for onboarding service technicians
• Implemented ESOP program for all managers
• Improved service KPIs
• Increased EBITDA margin from mid-single digits to 9.3%
• Reduced net debt from 216 crores to 50 crores

Governance Achievements

• Established quarterly earnings calls and investor relations communication
• Implemented a comprehensive risk management system
• Improved corporate governance framework
• Increased authorized share capital
• Approved Employee Stock Option Plan 2022

Climate Goals & Targets

Environmental Challenges

• Tough macro environment (high inflation, muted consumer sentiment)
• Slow growth and low profitability
• Falling behind on innovations
• Grey market operations
• Supply chain disruptions
• Cybersecurity vulnerabilities

Mitigation Strategies

• Project Udaan (transformation journey)
• Improved execution abilities
• New marketing campaign
• Business efficiencies
• Interventions across organization structure, talent infusion, go-to-market strategy, customer service, cost rationalization, and governance
• Digital roadmap
• Vendor development roadmap
• Strategic partnerships
• Disaster recovery process strategy
• Data security measures
• Cybersecurity awareness trainings

Supply Chain Management

Responsible Procurement

• Prioritizing local suppliers
• Promoting responsible sourcing

Climate-Related Risks & Opportunities

UN Sustainable Development Goals

• Goal 6 (Clean Water and Sanitation)
• Goal 7 (Affordable and Clean Energy)
• Goal 8 (Decent Work and Economic Growth)
• Goal 13 (Climate Action)

Initiatives contribute to these goals through water purification, energy efficiency, job creation, and emission reduction.

Sustainable Products & Innovation

• UV LED-based disinfection chambers
• Pump current sensing

Environmental Metrics

ESG Focus Areas

• Water
• Cleaning
• Air
• Sustainability
• Employee Well-being
• Community Development

Environmental Achievements

• 16.1% increase in water savings at Dehradun location
• Zero Liquid Discharge (ZLD) at both manufacturing facilities
• 100% waste recycled or diverted from landfills
• LEED Gold Certificate Awarded to the Dehradun facility
• Green Certificate Awarded to both the facilities

Social Achievements

• Launched ‘Sar Ka Kapda’ campaign, resulting in 70% of new customers being first-time category entrants
• Highest-ever customer NPS scores
• 70%+ complaints attended to within 1 hour
• 100% of managers on ESOPs
• CSR initiative benefited ~2,500 school students and staff
• Launched several initiatives to boost employee connect (Voice of EFL survey, Shaabash Awards)

Governance Achievements

• Implemented a comprehensive Risk Management Framework
• Established a centralised digital platform for technicians
• Introduced classroom sessions, virtual programs, and an e-learning course on Code of Ethics and Conduct (CoEC) and Prevention of Sexual Harassment (PoSH)

Climate Goals & Targets

Environmental Challenges

• Low penetration of water purifiers and vacuum cleaners in India
• Affordability constraints
• Counterfeit products
• Poor air quality in India
• Supply chain risks
• Cultural resistance to change

Mitigation Strategies

• Launched Aquaguard Sure & Delight at an affordable price point
• Expanded distribution network
• Launched campaigns to raise awareness about counterfeit products
• Invested in R&D and marketing
• Developed alternative sourcing strategies
• Implemented ESOP program for managers
• Improved communication and engagement with employees

Supply Chain Management

Responsible Procurement

• Sustainable sourcing practices
• RoHS compliance

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: IIRC Integrated Reporting Framework, BRSR based on NGRBC

Certifications: ISO 14001, ISO 9001, GC Mark, IS 16240, IS 14724:1999

Sustainable Products & Innovation

• Aquaguard SlimTech
• Aquaguard Blaze Insta
• Forbes Z series
• Forbes Robotics range

Awards & Recognition

• Red Dot Quality Label Winner 2024
• EFFIE 2023 Silver Award