PT Bank Jago Tbk
Climate Impact & Sustainability Data (2022, 2023)
Reporting Period: 2022
Environmental Metrics
Total Energy Consumption:777.032.741 IDR
Water Consumption:24.695.549 IDR
ESG Focus Areas
- Sustainable Finance
- Human Rights
- Labor Protection
- Environmental Responsibility
- Anti-Corruption
Environmental Achievements
- Reduced energy and water consumption (quantified data not explicitly provided, but mentioned as an area of focus and improvement)
Social Achievements
- Launched Jago Syariah App to cater to the sharia banking segment
- Launched Jago Merchant, integrating Jago features into GoBiz app for MSMEs
- Conducted various financial education programs targeting MSMEs
- Increased financing portion directed to MSMEs
Governance Achievements
- Established a designated unit to focus on ESG-related issues
- Completed a comprehensive ESG plan based on the UN Global Compact's 10 principles
- Improved and strengthened governance and risk management framework
- Implemented liveness detection technology for enhanced KYC
Climate Goals & Targets
Short-term Goals:
- Increase customer base to 10 million by the end of 2023
- Increase third-party funds by 64% to 13.54 trillion IDR by the end of 2023
- Increase lending to 14.1 trillion IDR (including 2.21 trillion IDR from Sharia Business Unit) by the end of 2023
Environmental Challenges
- Rising market uncertainty due to geopolitical tensions and the lingering impact of COVID-19
- Increased competition in the banking sector
- Need to improve service delivery speed and quality
- Increased cyber security threats
Mitigation Strategies
- Focused growth strategy in four areas: digital banking for MSMEs, enhanced digital products for conventional banking, launch of Jago Syariah app, and strengthening Good Corporate Governance
- Launched Jago Syariah app and piloted Jago Merchant
- Invested in a stronger cybersecurity system and obtained ISO/IEC 27001 certification
- Implemented comprehensive protection measures covering people, process, and technology aspects of cybersecurity
Supply Chain Management
Responsible Procurement
- 99.5% of suppliers are local
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: UN Global Compact, OJK Regulation No. 51/2017 (Sustainable Finance), OJK Circular No. 16/2021 (Annual Reports), OJK Circular No. 9/2020 (Transparency of Publications)
Certifications: ISO/IEC 27001 (Cybersecurity and data protection)
Sustainable Products & Innovation
- Jago Syariah App
- Jago Merchant
Awards & Recognition
- Best Companies to Work For in Asia (HR Asia)
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Financial Inclusion
- Sustainable Finance
- Digital Talent Development
- Environmental Sustainability
- Community Empowerment
Environmental Achievements
- Launched Jago Digital Academy (JDA) with 1,128 participants from the public, partners, and Bank Jago, focusing on software engineering, data science, product management, and banking skills.
- Reduced carbon footprint due to tech-based operations and limited branch network.
- Adopted green portfolio reporting following the Indonesia Green Taxonomy (THI) criteria.
Social Achievements
- Launched Jago Digital Academy (JDA) to address the digital competency gap in Indonesia.
- Launched GoPay Tabungan by Jago, facilitating financial transactions for GoPay users and Jago customers.
- Launched GoPay Tabungan Syariah by Jago for sharia-compliant transactions.
- Increased user base from 5.1 million to 8.1 million.
Governance Achievements
- Implemented a comprehensive ESG plan based on UN Global Compact principles.
- Established a dedicated Sustainability Team.
- Maintained strong communication with regulators, ensuring operational alignment with regulatory requirements.
- Received a positive assessment in banking health and compliance.
Climate Goals & Targets
Environmental Challenges
- Global uncertainties (war in Ukraine, US-China rivalry, inflation, high interest rates).
- Competition in the digital banking sector.
- Lack of shared perception among stakeholders about sustainable finance.
- Limited know-how for implementing sustainable business activities and managing associated risks.
Mitigation Strategies
- Maintained a robust capital base (CAR of 61.8%).
- Consistently invested in technology, talent, and risk infrastructure.
- Enhanced connectivity through strategic partnerships.
- Implemented stringent risk management for products.
- Periodic reviews of financing distribution, considering quality, partner capabilities, and risk mitigation.
Supply Chain Management
Responsible Procurement
- Suppliers must fulfill social and environmental sustainability criteria, including signing an anti-bribery and anti-corruption statement.
Climate-Related Risks & Opportunities
Transition Risks
- Reputational vulnerabilities
Opportunities
- Providing inclusive financial products and services to support sustainable development and climate change mitigation.
Reporting Standards
Frameworks Used: GRI Standards, TCFD recommendations, SASB, SUSBA (WWF)
Certifications: ISO/IEC 27001 (cybersecurity and data protection)
Sustainable Products & Innovation
- GoPay Tabungan by Jago
- GoPay Tabungan Syariah by Jago