The Hershey Company
Climate Impact & Sustainability Data (2013, 2014, 2015, 2020-10 to 2021-09, 2021, 2023)
Reporting Period: 2013
Environmental Metrics
ESG Focus Areas
- Ethical Sourcing
- Global Competitiveness
- Ethics and Compliance
- Sustainable Agriculture
- Transparency
- Child Labor
- Food Safety
- Consumer Health
- Talent Management
Environmental Achievements
- Reduced waste by 38% against 2009 baseline
- Achieved 86.6% recycling rate
- 97% of U.S. production at zero-waste-to-landfill sites
- Reduced total GHG emissions by 22% from 2009 baseline; emissions per pound of product produced fell 5% from 2009 baseline
- Reduced total water consumption by 73% from 2009 baseline; water consumption per pound of product produced fell 72 percentage points
Social Achievements
- Launched myWell-Being program, achieving 94% employee satisfaction
- Hosted 939 Hershey’s Track and Field Games meets in 2013, up 16% over 2009 baseline
- Employees volunteered more than 200,000 hours in their communities
- Expanded Manufacturing Apprenticeship Program to provide opportunities for individuals with intellectual and physical disabilities
Governance Achievements
- Revised Supplier Code of Conduct
- Implemented Hershey Environmental Management System (EMS) at three plants
Climate Goals & Targets
- Reach $10 billion in worldwide net sales by 2017
- Reduce GHG emissions by an additional 10% by 2017
- Reduce emissions by an additional 15% by 2017
- Reduce waste by an additional 5% by 2017
- Attain ZWL status at an additional two plants by 2017
- Attain a recycling rate of 90% by 2017
- Reduce absolute water use an additional 17% by 2017
- Complete a minimum of 25 additional initiatives, resulting in the additional cumulative elimination of 16 million pounds of packaging material by 2017
Environmental Challenges
- Reversing increase in Total Recordable Incident Rate (TRIR), Days Away, Restricted or Transferred (DART) and Lost Workday Incident Rate (LWIR)
- Establishing benchmarks for international environmental data
- Reaching scale in markets where competition is already entrenched
- Recruiting and developing management and sustainable operations talent in new markets
- Keeping up with demand for products in new markets
Mitigation Strategies
- Investing in capital projects to improve energy efficiency and reduce GHG emissions
- Implementing water-efficiency measures in manufacturing operations
- Investing in global capabilities to harmonize and streamline global management, talent development and go-to-market capabilities
- Implementing a multifaceted approach to supporting the development of agricultural communities
Supply Chain Management
Supplier Audits: 86% of selected external suppliers audited by year-end 2013
Responsible Procurement
- Supplier Code of Conduct
- Winning Together Program
Climate-Related Risks & Opportunities
Physical Risks
- Weather-related impacts on agriculture
Transition Risks
- Regulatory changes
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: GRI G4
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Gluten-free, kosher, sugar-free versions of products
- Organic confectionery and baking chocolate products
Awards & Recognition
- Dow Jones Sustainability Index World Index
- DJSI Bronze Medal
- Civic 50
- Corporate Responsibility Magazine’s 100 Best Corporate Citizens list
- PR News CSR award (Workplace Innovation Category)
- Outstanding Business/Education Partnership, Pennsylvania
Reporting Period: 2014
Environmental Metrics
ESG Focus Areas
- Employee Relations
- Environmental Impact
- Human Rights
- Philanthropic Practices
- Corporate Responsibility Practices
- Supply Chain Sustainability
- Cocoa Sourcing
- Palm Oil Sourcing
- Food Safety and Quality
- Environmental Sustainability
- Community Investment
- Employee Well-being
Environmental Achievements
- Reduced GHG emissions in US distribution and transportation by 4.75% (15.62 million pounds)
- Achieved zero-waste-to-landfill status at El Salto, Mexico plant
- Achieved 88.9% recycling rate
- Reduced waste by 1.4% per thousand pounds of product
- Reduced packaging waste by 1.75 million pounds through 26 initiatives
- New Hershey Miniatures wrapper design reduced paper and aluminum use
Social Achievements
- 38% participation in employee well-being assessments
- Donated $14.3 million in cash and products
- Employees donated over $3.1 million through United Way
- Over 1,700 employees volunteered over 5,300 hours
- Launched RunJumpThrow, a youth activity initiative
- Trained 1,465 cocoa farmers in sustainable practices through Learn to Grow program
- Improved safety across all operations (lower TRIR, DART, LWIR)
Governance Achievements
- J.P. Bilbrey named one of CR Magazine's Responsible CEO of the Year winners
- Updated corporate brand and visual identity
- Included in the Dow Jones Sustainability Index
- Recognized as a Best Place to Work for LGBTQ Equality
- Named in the Civic 50 list
Climate Goals & Targets
- 100% certified sustainable cocoa by 2020
- Reduce GHG emissions in distribution and transportation by 10% by 2017
- Achieve 90% recycling rate by 2017
- Reduce waste by 5% per thousand pounds of product by 2017
- Reduce water use by 17% by 2017
- Reduce packaging material by 16 million pounds by 2017
- Complete remaining supplier audits by 2015
- Source at least 50% certified cocoa by end of 2015
Environmental Challenges
- Supply chain disruptions
- Increasing raw material costs
- Market competition
- Climate change impacts on supply chain
- Meeting sustainability goals
Mitigation Strategies
- Supplier audits and assessments through Sedex
- Sustainable sourcing of cocoa and palm oil
- Water conservation measures
- Waste reduction initiatives
- GHG emission reduction strategies
- CocoaAction program for sustainable cocoa sector
- Learn to Grow program for cocoa farmer training
- Product Excellence Program for quality and safety
Supply Chain Management
Supplier Audits: 14% of remaining audits completed in 2014; 70% of external suppliers audited by end of 2014
Responsible Procurement
- Sustainable cocoa and palm oil sourcing
- Sedex audits
- CocoaAction program
Climate-Related Risks & Opportunities
Physical Risks
- Climate change impacts on cocoa and palm oil production
Transition Risks
- Regulatory changes related to sustainability
Opportunities
- Development of sustainable products and practices
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- CR Magazine's Responsible CEO of the Year
- Inclusion in Dow Jones Sustainability Index
- Best Place to Work for LGBTQ Equality
- Civic 50
Reporting Period: 2015
Environmental Metrics
ESG Focus Areas
- Ethical Sourcing
- Sustainable Agriculture
- Illegal Child Labor
- Talent Management
- Ethics and Compliance
- Food Safety
- Consumer Health
- Global Competitiveness, Transparency and Governance
Environmental Achievements
- Decreased greenhouse gas emissions by 8 percent since 2014 and 23 percent since 2009. In 2015, reduced emissions by 13,000 metric tons CO2e
- 11 zero-waste-to-landfill facilities, 71 percent of total production globally took place in ZWL plants
- Monterrey, Mexico plant's desalination system saved 16 million gallons of water
Social Achievements
- Launched Nourishing Minds, a global social purpose initiative to provide basic nutrition to children
- Partnered with Feeding America® to provide meals to more than 13,000 kids
- Launched Energize Learning child nutrition program in Ghana, providing ViVi nutritional supplement to schoolchildren
- Donated more than US$20.7 million in cash and products to 1,300 organizations
- 2,300 Hershey employees volunteered more than 98,250 hours
Governance Achievements
- Received a 100 percent rating on the Human Rights Campaign Corporate Equality Index
- Listed as one of America’s Best Employers by Forbes
- Named to the 2015 World’s Most Ethical Companies® list by the Ethisphere Institute
- Reorganized and streamlined certain aspects of operations
Climate Goals & Targets
- Achieve 100% certified and sustainable cocoa in all chocolate products by 2020
- Reduce greenhouse gas emissions by 50% by 2025 (compared to 2009 baseline)
- Achieve zero-waste-to-landfill status at all wholly owned facilities by 2025
- Improve company-wide recycling rate to 95% by 2025
- Enroll 70,000 farmers in Hershey’s Learn to Grow programs by 2019
- Source 100% virgin fiber in pulp and paper from certified sources by 2017
- Source 100% cage-free eggs for US products by 2020
- Reduce absolute water use by an additional 25% by 2025
- Save an additional 25 million pounds of packaging material by 2025
- Source at least 75% certified and sustainable cocoa by 2017
- Trace 100% of palm oil purchases to plantation level by 2016
Environmental Challenges
- Economic slowdown in Asia and the impact on exports of the rise in value of the U.S. dollar
- Climate change and geopolitical risks in cocoa-producing regions
- Combating illegal labor practices, including illegal use of child labor and use of forced labor
- Improving gender equality in some communities where we source ingredients
- Scaling efforts to provide ingredient information across the entire product portfolio
- Integrating acquired plants into environmental measuring systems and metrics
Mitigation Strategies
- Reorganizing and streamlining operations, hiring a Global Chief Sales Officer
- CocoaAction initiative and Hershey Learn to Grow program to improve farmer livelihoods and combat child labor
- Developing a new food safety training program
- Implementing SmartLabel™ technology for ingredient transparency
- Setting ambitious new environmental goals for 2025
Supply Chain Management
Supplier Audits: 25% of internal manufacturing sites and external suppliers audited
Responsible Procurement
- Supplier Code of Conduct
- Sedex Members Ethical Trade Audit (SMETA)
Climate-Related Risks & Opportunities
Physical Risks
- Shifting weather and temperature patterns impacting cocoa farming
Transition Risks
- Changes in policies and regulations
Opportunities
- Development of energy-efficient products
Reporting Standards
Frameworks Used: GRI G4 Guidelines
Sustainable Products & Innovation
- Brookside Fruit & Nut Bars
- Hershey’s Kisses Deluxe Chocolates
- SoFit brand
- KRAVE Jerky
Awards & Recognition
- Dow Jones Sustainability Indexes
- World’s Most Ethical Companies
- 100 Best Corporate Citizens
- Newsweek U.S. Green Rankings
- Human Rights Campaign Corporate Equality Index
- Forbes America’s Best Employers
- Speedway’s Retail Partner of the Year
- Most Trusted Chocolate Brand
- Top 100 Powerful Brands
- Commercial Project of the Year Award
- Commonwealth Award
- Youth 100 USA report
Reporting Period: 2020-10 to 2021-09
Environmental Metrics
ESG Focus Areas
- Deforestation
- Climate Change
- Child Labor
- Farmer Livelihoods
- Environmental Sustainability
- Human Rights
Environmental Achievements
- 500,000+ non-cocoa trees distributed to farmers
- 135,000+ hectares with deforestation risk assessment
- 20,500 hectares under community-based natural resource management
- 17,000+ hectares of cocoa agroforestry in development
- 29,621 farmers trained in cocoa smart climate practices
- 10,969 farmers applying agroforestry
- 839 farmers receiving payment for environmental services
- 79,000+ cocoa seedlings distributed in Ghana
- 30,000+ multi-purpose shade tree seedlings planted in Kakum landscape
- 731 hectares restored in Forest Reserve / Forêts Classée (Ghana)
Social Achievements
- 37,757 farmers reached by good agricultural practices training programs
- 23,021 farmers with farm development plans
- 3,074 individuals participating in income generating activities
- 1,244 farmers with land tenure documentations
- Improved land governance in Côte d’Ivoire fostering better relations between social groups
- Establishment of village-level rural land management committees in Côte d’Ivoire
- Women's empowerment projects and activities involving 10,181 individuals (Côte d'Ivoire)
- Youth focused projects and activities (15-35 years old) involving 290 individuals (Côte d'Ivoire)
Governance Achievements
- 100% independently verified cocoa achieved in 2020
- Announced No Deforestation policy in 2021
- Partnership with the Ghana Forestry Commission to protect and restore the Kakum Forest
- Collaboration with USAID on Integrated Land and Resource Governance Program
- Collaboration with NCRC on Kakum Cocoa Agroforestry Landscape Project
Climate Goals & Targets
- Not disclosed
- Eliminating commodity-driven deforestation from our entire supply chain by 2030
- 100% sourcing visibility in Côte d’Ivoire and Ghana by 2025
Environmental Challenges
- Deforestation
- Climate change
- Child labor
- Low farmer incomes
- Land tenure insecurity
Mitigation Strategies
- Cocoa For Good strategy with $500 million investment
- 100% sourcing visibility target in Côte d’Ivoire and Ghana by 2025
- Implementation of programs focused on improving farm conditions, farm and off-farm income diversification and land tenure in Côte d’Ivoire
- Partnership with USAID and NCRC for landscape-scale approaches to governance and land use planning
- Payment for ecosystem services program to incentivize tree planting and conservation
- CLAP project to secure land rights for cocoa farmers in Côte d'Ivoire
Supply Chain Management
Responsible Procurement
- No Deforestation policy
- Requirements for polygon mapping and CLMRS coverage
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather
- Deforestation
Transition Risks
- Regulatory changes
Opportunities
- Development of climate-smart cocoa farming practices
Reporting Standards
Frameworks Used: Cocoa & Forests Initiative (CFI)
Certifications: Rainforest Alliance, Fair Trade USA
UN Sustainable Development Goals
- Goal 8: Decent Work and Economic Growth
- Goal 13: Climate Action
- Goal 15: Life on Land
Initiatives contribute to these goals through improved farmer livelihoods, reduced deforestation, and climate-smart agriculture.
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Cocoa
- Responsible Sourcing and Human Rights
- Environment
- Our People
- Youth
- Community
Environmental Achievements
- 48% improvement against Scope 1 and 2 GHG emissions baseline (2018)
- 18% improvement against Scope 3 GHG emissions baseline (2018)
- 9.5 million pounds of packaging eliminated
- 77% of electricity consumption was renewable and zero emission energy
- 23% reduction in water intensity at São Roque facility (Brazil)
Social Achievements
- 41% of total candidate search volume sourced through diverse-owned firms (35% increase over planned goal)
- Added 23 HBCUs and HSIs to recruiting roster
- Named as the World’s Top Female Friendly Company by Forbes
- Expanded SmartFlex benefits programs
- Supported nearly 200 VSLAs with 5,879 members (79% women)
- Supported CLMRS covered nearly 103,000 children
Governance Achievements
- Updated Corporate Governance Guidelines to clarify Board’s role in overseeing ESG matters
- Expanded enterprise risk portfolio to include ESG as a standalone risk
- Established ESG Advisory Committee
Climate Goals & Targets
- Eliminate commodity-driven deforestation from all ingredient supply chains by 2030
- $400 million in spend with diverse businesses throughout our supply chain by 2030
- 50% absolute reduction in Scope 1 and 2 GHG emissions by 2030
- 25% absolute reduction in Scope 3 GHG emissions by 2030
- 100% of plastic packaging to be recyclable, reusable or compostable by 2030
- Reduce packaging weight by an additional 25 million pounds by 2030
- Source 100% of dairy volumes from suppliers enrolled in and assessed through the SDP by 2024
- Achieve 100% traceability to plantation for palm oil by 2025
- Achieve a verified deforestation-free palm supply chain by 2025
- Source 100% of sugar from sources certified or verified to a recognized sustainability standard covering the farm level by 2025
- Source pulp and paper packaging from recycled or certified sources globally by 2025
- 47–50% women representation across all employees globally and 30–40% people of color (POC) representation across U.S. employees by 2025
- 50% hazard reduction for job functions with ergonomic risks by 2025
- Eliminate hard-to-recycle PVC by end of 2022
- Achieve 100% sourcing visibility in Côte d’Ivoire and Ghana by 2025
- 100% of farmers producing Hershey’s cocoa volume in Côte d’Ivoire and Ghana covered by CLMRS by 2025
Environmental Challenges
- Global impacts of the COVID-19 pandemic
- Supply chain disruptions
- Systemic racism in the U.S.
- Need for flexible work environments
- Economic consequences of the pandemic impacting cocoa communities
- Climate change, natural resource scarcity and extreme weather posing risks to supply chain
- Deforestation and biodiversity loss in cocoa-growing regions
- Child labor in cocoa-growing communities
Mitigation Strategies
- Flexible working conditions
- Resiliency programs for cocoa communities
- Ambitious new inclusion goals
- Science-based greenhouse gas reduction goals (50% Scope 1 & 2, 25% Scope 3 by 2030)
- Investment in three new utility-scale solar farms
- Improvements in energy efficiency
- Sustainable packaging solutions
- 100% sourcing visibility by 2025 for farmers in Côte d’Ivoire and Ghana
- 100% of cocoa volume sourced in Côte d’Ivoire and Ghana covered by CLMRS by 2025
- Investing in cocoa communities ($500 million by 2030)
- Refining due diligence and transparency in human rights
- Pathways Project to improve DEI
- Supplier Diversity Program
- Water conservation efforts in Malaysia and Brazil
- Waste recycling rate of 85%
Supply Chain Management
Supplier Audits: 238 audits in 2021
Responsible Procurement
- Hershey Supplier Code of Conduct
- Responsible Sourcing Supplier Program
- SMETA 4-Pillar audits
- Corrective action plans and capacity building for suppliers
- Better Buying Institute’s Partnership Index survey
- Responsible sourcing commitments for cocoa, dairy, sugar, palm oil, and pulp and paper
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather
- Water scarcity
Transition Risks
- Regulatory changes
- Market shifts
Opportunities
- Renewable energy
- Energy efficiency
- Sustainable agriculture
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNGC, UN Guiding Principles Reporting Framework (UN GPRF), UN Sustainable Development Goals (SDGs)
Certifications: GFSI, ISO 14001, ISO 45001, ENERGY STAR, Bonsucro, Fair Trade USA, Rainforest Alliance
Third-party Assurance: Quantis
Sustainable Products & Innovation
- Organic REESE’S Peanut Butter Cups
- Organic HERSHEY’S bars
- Exploring plant-based versions of HERSHEY’S products
Awards & Recognition
- Forbes World’s Top Female Friendly Company
- Global DiversityInc Top Companies for ESG, Latino Executives, LGBTQ Employees, Executive Diversity Councils, and Philanthropy
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Climate Change
- Water Stewardship
- Biodiversity
- Deforestation
- Sustainable Sourcing
- Packaging
- Regenerative Agriculture
- Human Rights
- Supply Chain Resilience
Environmental Achievements
- Increased renewable electricity purchased toward 100% renewable and zero-emission electricity coverage by 2030 (80% achieved in 2023)
- Accelerated target to achieve a deforestation and conversion-free supply chain for cocoa, palm oil, pulp and paper, and direct soy by December 31, 2025 (previously 2030)
- Developed a program for reforestation in the cocoa supply chain, with plans to plant 1.2 million trees in Côte d’Ivoire by the end of 2028
- Eliminated 1.7 million pounds of packaging toward a goal of eliminating 25 million pounds by 2030
- 46% water reduction at Hershey headquarters (since 2022)
Social Achievements
- Scaled investment, matched by the EPA, to reduce GHG emissions and improve water quality across dairy farms in Pennsylvania
- Launched plant-based versions of Hershey’s Milk Chocolate with Almonds and Sea Salt Bar and Reese’s Peanut Butter Cups in 2023
Governance Achievements
- Established robust goals for GHG emissions reductions aligned with limiting global warming to 1.5°C
- Executive compensation tied to ESG Priority Goals, supporting carbon reduction goals
- Integrated North America Salty Snacks segment into Hershey’s energy and water management program
Climate Goals & Targets
- Plant 1.2 million trees in Côte d’Ivoire by the end of 2028
- Reduce absolute Scope 1 and 2 emissions by 50% and absolute Scope 3 emissions by 25% by 2030 (against a 2018 baseline)
- Achieve 100% renewable and zero-emission electricity coverage by 2030
- Deliver a 20% absolute water use reduction at priority sites by 2030 (against a 2018 baseline)
- Reduce packaging weight by an additional 25 million pounds by 2030
- Achieve a deforestation and conversion-free supply chain for cocoa, palm oil, pulp and paper, and direct soy by December 31, 2025
Environmental Challenges
- Physical supply chain disruptions due to extreme temperatures, drought, and water stress
- Geopolitical risk factors
- Competition for and rising costs of sustainably sourced ingredients
- Potential implications of a carbon tax
- Water stress affecting facilities in India and Mexico
- Biodiversity loss
Mitigation Strategies
- Climate scenario planning to understand and manage climate-related business risks
- Embedding climate change considerations into business processes and sourcing strategies
- Increased investments in commodities impacted by climate change (cocoa agroforestry, sustainable dairy solutions, regenerative agricultural practices in sugar)
- Establishing ingredient-specific climate roadmaps
- Improving energy and water use in operations and setting ambitious targets
- Investing in regenerative agriculture projects
- Implementing effective approaches to independent verification to mitigate deforestation risk
- Reducing unnecessary packaging materials, improving recyclability, and using more recycled materials
- Developing a detailed climate roadmap for logistics
- Developing strategies to communicate expectations to suppliers and strengthen their sustainability management
- Agroforestry initiatives to sequester carbon and mitigate climate risks to cocoa-growing communities
- Setting water reduction targets for manufacturing facilities in areas of highest water stress
Supply Chain Management
Supplier Audits: 86% of priority ingredients and materials sourced from responsible and sustainable sources in 2023
Responsible Procurement
- Investing in cocoa agroforestry, sustainable dairy solutions, and regenerative agricultural practices in sugar
- Implementing effective approaches to independent verification to mitigate deforestation risk
Climate-Related Risks & Opportunities
Physical Risks
- Extreme temperatures
- Drought
- Water stress
- Increased frequency and impact of tropical storms and cyclones
Transition Risks
- Competition for and rising costs of sustainably sourced ingredients
- Potential implications of a carbon tax
- New regulations increasing the liability and cost of packaging materials
- Rising transportation fuel costs
- Impacts on macroeconomic conditions and consumer spending
Opportunities
- Development of energy-efficient products
- Investments in operational energy efficiency and renewable energy to offset carbon pricing
Reporting Standards
Frameworks Used: TCFD
Third-party Assurance: Quantis (limited data); EY (limited assurance)
Sustainable Products & Innovation
- Plant-based versions of Hershey’s Milk Chocolate with Almonds and Sea Salt Bar and Reese’s Peanut Butter Cups