Climate Change Data

Environmental Metrics

ESG Focus Areas

• Environmental Protection
• Harmonious Employment for Mutual Benefit
• Product Quality
• Compliance Operations
• Giving Back to Society

Environmental Achievements

• 57% reduction in water consumption intensity compared with 2021
• Waste generation maintained at the current level
• Obtained ISO 14001:2015 environmental management system certification in 2018

Social Achievements

• Launched various online and offline recruitment channels to attract quality talents
• Established internal job competition mechanism and Measures for Talent Recommendation Management
• Provided comprehensive welfare, including marriage, funeral and maternity subsidies, telephone expense subsidies, high temperature subsidies, canteen subsidies, accommodation subsidies, free physical examination, paid annual leave and other indemnity benefits
• Obtained ISO 45001:2018 certification for occupational health and safety management

Governance Achievements

• Established an ESG governance structure consisting of the Board, the ESG leading group and the ESG working group
• Formulated and issued the Integrity and Self-discipline Code, Employee Behaviour Red and Yellow Line Manual, and other management systems to regulate employees’ behaviours
• Carried out 5 integrity-related trainings for employees, involving more than 1,000 employees

Climate Goals & Targets

Environmental Challenges

• Frequent occurrence of extreme weather (rainstorm, snowstorm, typhoon) causing losses to property owners and challenging project management
• Potential transition risks due to increasing stringent carbon reduction compliance requirements

Mitigation Strategies

• Formulated and issued Emergency Plan for Typhoon and Flood, Emergency Plan for Outbreak of Pandemic, and other relevant systems and procedures to minimize losses from extreme weather
• Continuously tracks the implementation and updates of climate change policies and conducts real-time research on possible policy trends

Supply Chain Management

Supplier Audits: 577 suppliers newly engaged in 2022 were subject to on-site inspections

Responsible Procurement

• Management Measures for Bidding and Procurement
• Operational Guidelines for the Monthly Performance Evaluation of Cleaning and Order Outsourcing Suppliers
• Integrity and Honesty Commitment

Climate-Related Risks & Opportunities

Physical Risks

• Extreme weather such as rainstorm, snowstorm and typhoon

Transition Risks

• Increasingly stringent carbon reduction compliance requirements

Opportunities

• Promotion and application of energy-saving and emission-reducing technologies and equipment

Reporting Standards

Frameworks Used: ESG Guide as set out in Appendix 27 to the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

Certifications: ISO 14001:2015, ISO 45001:2018, ISO 9001:2015

Awards & Recognition

• Top 16 of TOP 100 Companies in Property Service in China
• Top 13 of TOP 100 Property Services Companies in Brand Value
• Top 1 of Outstanding Companies Operating Multiple Property Services
• 2022 Leading Companies in Quality Property Service in China
• Leading Companies in Property Value-added Service in China

Environmental Metrics

ESG Focus Areas

• Environmental Protection
• Harmonious Employment for Mutual Benefit
• Product Quality
• Compliance Operations
• Giving Back to Society

Environmental Achievements

• Implemented energy consumption management systems and standards across projects, including energy-saving lamps, intelligent elevator controls, and sensor lights.
• Implemented water-saving irrigation methods and water conservation awareness campaigns.
• Established systematic waste classification and disposal standards.
• Completed a smart lighting project for over 1,500 lights in the basement (completed in February 2024).

Social Achievements

• Complied with relevant labor laws and regulations, with no non-compliance issues reported.
• Provided comprehensive employee welfare, including subsidies, free physical examinations, and paid leave.
• Launched various training programs for employees at different levels, including management trainees, environmental supervisors, and housekeepers.
• Established open communication channels with employees and conducted employee engagement surveys.

Governance Achievements

• Established an ESG governance structure consisting of the Board, ESG leading group, and ESG working group.
• Formulated and implemented various management systems to combat corruption, fraud, and other unethical practices.
• Established reporting channels for whistleblowers and implemented integrity training for employees.
• Complied with advertising laws and regulations and protected intellectual property rights.

Climate Goals & Targets

Environmental Challenges

• Frequent extreme weather events due to climate change posing risks to property owners and tenants.
• Potential transition risks due to increasing carbon reduction compliance requirements.

Mitigation Strategies

• Formulated emergency plans for typhoons, floods, and pandemics.
• Continuously tracks climate change policies and conducts research on future policy trends.
• Enhances the efficiency of natural resource use through energy-saving and emission-reducing technologies.

Supply Chain Management

Supplier Audits: On-site inspections conducted on all newly engaged suppliers in 2023.

Responsible Procurement

• Management Measures for Bidding and Procurement
• Operational Guidelines for the Monthly Performance Evaluation of Cleaning and Order Outsourcing Suppliers
• Integrity and Honesty Commitment

Climate-Related Risks & Opportunities

Physical Risks

• Frequent occurrence of extreme weather such as rainstorm, snowstorm and typhoon

Transition Risks

• Shift in focus of national policies, laws and regulations, technologies and the market to low-carbon

Opportunities

• Saving business costs through the promotion and application of energy-saving and emission-reducing technologies and equipment

Reporting Standards

Frameworks Used: Environmental, Social and Governance Reporting Guide (ESG Guide) as set out in Appendix C2 to the Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited

Certifications: ISO14001:2015, ISO45001:2018, ISO9001:2015

Awards & Recognition

• 2023 Top100 Property Management Companies in China (TOP15)
• 2023 Excellent Companies in China’s Property Community Value Added Services (TOP2)
• 2023 Top 20 Listed Company of Property Management Service
• 2023 Top 20 of China Property Management Companies
• 2023 Leading Companies of China in Residential Property Service
• 2023 Leading Companies of China in Smart Property Service
• 2023 Leading Property Management Companies of China in Value-added Services Operation
• 2023 Top 20 Companies of Residential Property Service in China
• 2023 Leading Companies of China in Property Management Satisfaction
• 2023 Serviceability Residence Benchmark Project – Shijiazhuang Rongsheng Huafu
• 2023 Top 100 of Most Valuable Brand of China Property Services Companies
• 2023 Top 30 Brand Property Management Companies in North China
• 2023-2024 China Five-Star Property Service Project (Shijiazhuang Jinxiu School project and Cangzhou Rongsheng Mansion project)