Responsible Travel
Climate Impact & Sustainability Data (2021-2023)
Reporting Period: 2021-2023
Environmental Metrics
ESG Focus Areas
- Carbon Reduction
- Nature Protection and Restoration
- Community Benefit and Inclusivity
Environmental Achievements
- Began carbon labelling selected holidays to help customers understand and make informed choices, and to encourage partners to reduce emissions.
- Increased the number of holidays offering vegan and vegetarian food options to 1,570.
- Removed two internal flights (out of 30) of less than an hour.
Social Achievements
- Funded trips for over 5,400 disadvantaged children through the 'Trip for a Trip' initiative.
- Increased the number of holidays screened and labelled for accessible travel to 99.
- Published a dedicated travel guide to help inform and advise LGBTQI+ travellers.
Governance Achievements
- Updated responsible tourism screening criteria, strengthening focus on carbon reduction, nature protection, and inclusivity.
- Audited communications to avoid greenwashing and misleading language.
- Continued lobbying for system change in aviation and advocating for less flying.
Climate Goals & Targets
Long-term Goals:
- Contribute to a nature positive world by 2030.
Medium-term Goals:
- Deliver a measurable 50 percent reduction in scope 1 and 2 emissions by 2030 versus a 2023 baseline.
- Contribute to a 50 percent scope 3 emissions reduction by 2030.
Short-term Goals:
- Carbon-label at least 500 holidays by the end of 2023.
Environmental Challenges
- Difficulty in measuring scope 3 emissions (aviation) due to customers booking their own flights.
- Challenges in achieving 100% electric transport trips due to limited infrastructure in many destinations.
- Difficulty in increasing the number of zero single-use plastic holidays due to challenges in many destinations.
Mitigation Strategies
- Focus on areas with more control, such as food options and partner collaboration.
- Sharing advice among partners on removing internal flights and creating practical guidance.
- Focusing on small intermediary steps to reduce plastic use, such as removing plastic bags.
Supply Chain Management
Supplier Audits: All potential partners and trips are screened against responsible tourism criteria.
Responsible Procurement
- Focus on locally owned businesses and local economic benefit.
- Advice to partners on carbon reduction, nature protection, and inclusivity.