FAST RETAILING CO., LTD.
Climate Impact & Sustainability Data (2013-09 to 2014-08, 2016-09-01 to 2017-08-31, 2018-09 to 2019-08, 2019-09 to 2020-08, 2021, 2022, 2023)
Reporting Period: 2013-09 to 2014-08
Environmental Metrics
ESG Focus Areas
- Production
- Environment
- Community
- Human Resources
Environmental Achievements
- Formulated an environmental policy to clarify its responsibilities for more environmentally conscious operations.
- Committed to completely eliminating emissions of hazardous chemicals from the entire product lifecycle by January 2020.
- In UNIQLO stores in Japan, aimed to reduce CO2 emissions relative to floor area 10% from fiscal 2013 by 2020.
Social Achievements
- Employed 1,372 people with disabilities across 12 countries and regions by the end of August 2014.
- Boasted the highest ratio of employees with disabilities of any large company in Japan (6.36%).
- Launched In-Store Shopping Experience events to promote social inclusion for those with disabilities.
- Donated 14.2 million articles of clothing to 53 countries and regions through the All-Product Recycling Initiative.
Governance Achievements
- Ensured the independence and surveillance capacity of board meetings for responsive and transparent management.
- Adopted the corporate auditor governance model and maintained committees to support the board of directors.
- Implemented a global grading system with universal requirements for each position for fair and transparent evaluation and remuneration.
Climate Goals & Targets
- Reduce CO2 emissions per floor area by 10% in UNIQLO stores in Japan by 2020.
- Increase the share of female managers to 30% by 2020.
Environmental Challenges
- Factory fires and building collapses in Bangladesh.
- Hazardous chemical emissions.
- Low representation of women among senior management.
- Underemployment outside urban centers in Japan.
- Compliance violations.
Mitigation Strategies
- Worked closely with partner manufacturing facilities on processes and carefully monitored working conditions.
- Conducted first-hand checks of every single source for raw materials.
- Implemented reforms in Japan to promote various work styles.
- Set a target to increase the share of female managers to 30% by 2020.
- Launched a new regional regular employee program in Japan.
- Established hotlines for employees to report work-related issues and Code of Conduct violations.
Supply Chain Management
Supplier Audits: 332 factories in fiscal 2014
Responsible Procurement
- Code of Conduct for Production Partners (established in 2004)
- Workplace monitoring
- Pre-contract monitoring
- Environmental monitoring of fabric manufacturers
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, DJSI, FTSE4Good
Awards & Recognition
- Prime Minister's Award (South Korea)
- Department of Rehabilitation Employee of the Year award (USA)
Reporting Period: 2016-09-01 to 2017-08-31
Environmental Metrics
ESG Focus Areas
- Supply Chain
- Products
- Stores and Communities
- Employees
Environmental Achievements
- Installed wastewater treatment facilities at a partner factory in China, treating and reusing 12,000 tons of wastewater per day and an additional 60,000 tons from the local community.
- Reduced water and energy consumption by 15% and 10% respectively at core fabric manufacturers by 2020 compared to 2016 levels.
- Completely eliminated the usage of perfluorinated chemicals (PFCs) in apparel products from the 2017 fall–winter season.
Social Achievements
- Launched the Upcycling Project in the Philippines, providing formerly homeless people and refugees with the opportunity to make tote bags and other accessories from denim scraps.
- Achieved 31.3% women in all management positions by 2017, exceeding the 30% target for 2020.
- Employed 1,613 people with disabilities in 16 countries and regions as of August 31, 2017.
Governance Achievements
- Adopted a delegate-based executive director system and separated administrative and decision-making functions to improve performance.
- Established ethics and compliance hotlines for group companies around the world.
- Revised rules on information security and distributed basic rules for information security and the handling of personal information to employees.
Climate Goals & Targets
- Completely eliminate emissions of hazardous chemicals across the entire product life cycle by January 2020.
- Reduce water and energy consumption by 15% and 10%, respectively, by 2020 compared with the 2016 levels (core fabric manufacturers).
- Reduce CO2 emissions per unit of floor space by 10% by the end of fiscal 2020 compared with the fiscal 2013 level (UNIQLO stores in Japan).
Environmental Challenges
- Supply chain disruptions (implied by the need for improved order scheduling and demand forecasting)
- Hazardous chemical emissions in the supply chain (addressed through monitoring and takumi assistance)
- Late responses to revised laws related to various allowances at some partner factories.
Mitigation Strategies
- Improved demand-forecast accuracy derived from sales figures, social media, and other data sources.
- Monitoring of partner factories and takumi teams providing assistance.
- Increased supervision at factories with late responses to revised laws.
Supply Chain Management
Supplier Audits: 105 partner factories monitored in 2016, 69 in 2017
Responsible Procurement
- Code of Conduct for Production Partners
- Responsible procurement guidelines
- UNIQLO Responsible Mill Program
- Higg Index
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI G4 Sustainability Reporting Guidelines
UN Sustainable Development Goals
- SDG 8 (Decent Work and Economic Growth)
- SDG 12 (Responsible Consumption and Production)
Collaborating with partner factories to assure a safe workplace (SDG 8), saving energy and reducing carbon dioxide emissions in manufacturing (SDG 12).
Sustainable Products & Innovation
- Good Wool collection (Theory)
- Eco-conscious jeans (Jeans Innovation Center)
Reporting Period: 2018-09 to 2019-08
Environmental Metrics
ESG Focus Areas
- People
- Planet
- Community
Environmental Achievements
- 31.6% reduction in greenhouse gas emissions (compared with fiscal 2013, per unit of floor area)
- Launched DRY-EX polo shirt made from recycled polyester from post-consumer PET bottles.
- UNIQLO Kawagoe Store acquired Gold Level LEED certification.
Social Achievements
- Global partnership with UN Women to empower female employees and supply chain workers.
- 38.4% of women in management positions.
- 5.02% of Group employees in Japan with disabilities (exceeding statutory requirement).
- 105 refugees employed in UNIQLO stores across seven countries.
- All-Product Recycling Initiative donated 36.57 million items to countries and regions.
Governance Achievements
- Established the Fast Retailing Group Human Rights Policy.
- Formed the Nomination and Remuneration Advisory Committee.
- Formed the Sustainability Committee.
- Increased Board of Directors' independence with five out of nine external directors.
Climate Goals & Targets
- Not disclosed
- Not disclosed
- Not disclosed
Environmental Challenges
- Climate change and resource depletion.
- Human rights issues in the supply chain.
- Challenges faced by female workers in the supply chain.
- Refugee issues.
Mitigation Strategies
- Commitment to Science-Based Targets (SBTs) aligned with the Paris Agreement.
- Human rights grievance systems, including hotlines.
- Partnership with UN Women for women's empowerment programs.
- Partnership with UNHCR for the Power of Clothing Project.
- Workplace monitoring of partner factories.
- Code of Conduct for Production Partners.
Supply Chain Management
Supplier Audits: 585 factories monitored in fiscal 2019
Responsible Procurement
- Code of Conduct for Production Partners, workplace monitoring, third-party inspections
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: LEED Gold (UNIQLO Kawagoe Store)
Third-party Assurance: Not disclosed
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- DRY-EX polo shirt made from recycled PET bottles
Awards & Recognition
- Power of Clothing Awards (Mikikita High School)
Reporting Period: 2019-09 to 2020-08
Environmental Metrics
ESG Focus Areas
- Create New Value through Products and Services
- Respect Human Rights in Our Supply Chain
- Respect the Environment
- Strengthen Communities
- Support Employee Fulfillment
- Corporate Governance
Environmental Achievements
- Reduced greenhouse gas emissions by 38.7% in FY 2020 (compared to FY 2013, per unit area) in UNIQLO Japan through LED lighting.
- Reduced water consumption in jeans finishing process by up to 99% (UNIQLO) and 96% (GU).
- Launched Recycled Down Jackets made entirely from recycled down and feathers collected through RE.UNIQLO program.
- 93.8% installation rate of LED lights for store lighting in UNIQLO Japan.
Social Achievements
- Employed 121 refugees in UNIQLO stores globally as of April 2020.
- Women made up 39.2% of total management positions within the FR Group as of August 2020.
- Launched AIRism Mask in June 2020 in response to customer requests.
- Donated approximately 14,000 clothing items to domestic violence victims in Japan through Closet for Needs.
Governance Achievements
- Established various committees (Human Rights Committee, Risk Management Committee, etc.) to enhance the functions of the Board of Directors.
- Increased the Board of Directors’ independence by appointing external directors to five of the nine director positions.
- Established the Fast Retailing Group Code of Conduct and implemented annual e-learning for all employees.
Climate Goals & Targets
- 30% aggregate GHG emission reductions by 2030 (Fashion Industry Charter for Climate Action)
Environmental Challenges
- COVID-19 pandemic impact on global operations and supply chains.
- Climate change and its potential impact on operations and supply chains.
- Marine plastic pollution.
- Inequality and social issues.
- Maintaining a safe and secure working environment at partner factories.
Mitigation Strategies
- Provided support to various people impacted by COVID-19 around the world.
- Signed the Fashion Industry Charter for Climate Action.
- Joined the Better Cotton Initiative and ZDHC Group.
- Implemented initiatives to reduce single-use plastics.
- Provided guidelines to factories to strengthen sanitization measures and ensure employee safety.
- Conducted training for factories on labor standards and the Code of Conduct.
Supply Chain Management
Supplier Audits: Workplace monitoring at partner factories; training for 489 factories in FY 2020.
Responsible Procurement
- Better Cotton Initiative
- ZDHC Group
- Traceability to viscose mills
- Fast Retailing Code of Conduct for Production Partners
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, UN Global Compact, Fashion Industry Charter for Climate Action, Sustainable Development Goals (SDGs)
Sustainable Products & Innovation
- DRY-EX Polo Shirt (recycled polyester)
- Fluffy Yarn Fleece (recycled polyester)
- Recycled Down Jackets
- GU Tapered Ankle Jeans (water-saving technology)
- J Brand Mid-Rise Super Skinny (traceable cotton and recycled polyester)
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Respect Human Rights in Our Supply Chain
- Respect the Environment
- Strengthen Communities
- Support Employee Fulfillment
- Corporate Governance
Environmental Achievements
- Reduced water used in jeans finishing process by up to 99% using BlueCycle technology.
- 8 UNIQLO stores acquired LEED Gold® certification for Operations and Maintenance of Existing Buildings.
- Switched to renewable energy in 67 European stores.
Social Achievements
- Donated approximately 1 million AIRism masks to refugees.
- Donated approximately 600,000 AIRism masks to India for distribution to frontline response teams.
- 120 refugees employed at UNIQLO stores in eight countries through the RISE Program.
- 42.6% of women in managerial roles across the Fast Retailing Group.
Governance Achievements
- Majority of external directors on the Board.
- Established internal hotlines for reporting compliance violations.
- Human Rights Committee chaired by an external expert.
Climate Goals & Targets
- Achieve net zero GHG emissions by 2050.
- Reduce Scope 1 and 2 emissions by 90% and Scope 3 emissions by 20% by FY2030.
- Increase the percentage of women in managerial roles to 50% by FY2030.
- Donate 10 million items of clothing annually by the end of FY2025.
- Provide employment opportunities for 200 refugees each year.
Environmental Challenges
- High production costs and difficulty in mass production of circular products.
- Supply chain disruptions due to COVID-19.
- Challenges in achieving greater traceability down to the raw materials level.
Mitigation Strategies
- Developed cost-effective production methods for recycled down jackets.
- Implemented remote guidance to factories during the pandemic.
- Strengthened risk prevention frameworks by conducting stricter checks on occupational health and safety training.
Supply Chain Management
Responsible Procurement
- Fast Retailing Code of Conduct for Production Partners
- Regular monitoring of working environments at partner factories
- Hotlines for partner factory employees
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather conditions
Transition Risks
- Regulatory changes
Reporting Standards
Frameworks Used: Science Based Targets initiative (SBTi)
Certifications: LEED Gold®
Sustainable Products & Innovation
- Recycled down jackets
- DRY-EX polo shirts
- Fluffy yarn fleece jackets
- AIRism absorbent sanitary underwear
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Human Rights
- Environment
- Community
- Employee Fulfillment
- Corporate Governance
Environmental Achievements
- Reduced water consumption in jeans production by up to 99% using Blue Cycle technology.
- Created a fleece jacket made from 100% recycled plastic bottles.
- Achieved 100% renewable energy in Europe, North America, Vietnam, Indonesia, and Thailand.
Social Achievements
- Launched PEACE FOR ALL charity T-shirt project, donating profits to humanitarian organizations.
- Employs over 100 refugees and internally displaced persons.
- Provided emergency aid and clothing to refugees in Ukraine and Afghanistan.
Governance Achievements
- Appointed a majority of external directors to the Board of Directors.
- Improved transparency and independence of the Nomination and Remuneration Advisory Committee.
- Implemented an annual survey of all directors and statutory auditors regarding the effectiveness of the Board.
Climate Goals & Targets
- Net zero GHG emissions by 2050; achieve living wages.
- Reduce GHG emissions from main stores and offices by 90% (v. FY2019) by FY2030; reduce GHG emissions across the UNIQLO and GU supply chain by 20%; increase ratio of recycled materials to 50% of total materials; implement social contribution activities worth ¥10 billion a year.
- Reduce per-unit water usage by 10% at major garment and materials factories by end of 2025 (compared to 2020 levels).
Environmental Challenges
- Supply chain disruptions due to COVID-19 lockdowns in mainland China.
- High water usage in some production processes.
- Difficulty in sourcing recycled materials for zippers.
Mitigation Strategies
- Improved product lineups and marketing to mitigate sales losses from supply chain disruptions.
- Implemented Blue Cycle technology to reduce water usage in jeans production.
- Negotiated with manufacturers to develop zippers made from recycled materials.
Supply Chain Management
Supplier Audits: 546 factories monitored in FY2022
Responsible Procurement
- Code of Conduct for Production Partners; Social & Labor Convergence Program assessment framework; traceability verification program.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: TCFD
Sustainable Products & Innovation
- Recycled fleece jacket; products made from recycled polyester and recycled nylon; Blue Cycle jeans.
Awards & Recognition
- CDP A List for climate change and water security
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Human Rights
- Environment
- Community
- Employee Fulfillment
- Corporate Governance
Environmental Achievements
- Reduced GHG emissions at stores and main offices by 45.7% in FY2022 (vs. FY2019)
- Increased the percentage of recycled materials to 8.5% in FY2023, with the ratio of recycled polyester to total polyester rising to 30.0%
- Achieved 99.7% compliance with ZDHC wastewater standards in 2023
- Opened UNIQLO Maebashi Minami IC store with energy-efficient features, projected to consume 40% less power than conventional stores and generate solar power covering 15% of total needs.
Social Achievements
- Donated approximately 54.63 million items of used clothing (2006-Aug 2023)
- Employed 53 refugees in Japan (as of April 30, 2023)
- Increased percentage of women in management positions to 44.7% in FY2023
- Increased percentage of non-Japanese people in management positions to 56.4% in FY2023
- Launched PEACE FOR ALL charity T-shirt project, donating over ¥800 million (as of end November 2023)
Governance Achievements
- Established an effective corporate governance structure with a majority of external directors on the Board
- Established various committees (Human Resources, Sustainability, Disclosure, IT Investment, Code of Conduct, Business Ethics, Risk Management, Nomination and Remuneration Advisory, and Human Rights) to support the Board
- Conducted annual survey of all directors and Audit & Supervisory Board members regarding the effectiveness of the Board
Climate Goals & Targets
- Achieve net zero GHG emissions by 2050
- Achieve net positive impact on biodiversity
- Reduce GHG emissions at stores and main offices by 90%; reduce supply chain emissions by 20% by FY2030 (vs. FY2019 levels)
- Switch 50% of all materials to recycled materials or materials with low GHG emissions by FY2030
- Increase percentage of women in management positions to 50% by FY2030
- Achieve ¥5 trillion sales target
- Reduce per-unit water usage by 10% at end 2025 (vs. 2020 levels)
Environmental Challenges
- Rising raw materials costs
- Weak yen
- COVID-19 impact on sales (Greater China)
- GHG emissions increase in FY2022 due to increased production
- Difficulty in using recycled polyester in HEATTECH due to impurities in waste products
Mitigation Strategies
- Thorough low-cost management
- Strengthened marketing and sales systems
- Accelerated store network replacement and closure of unprofitable stores
- GHG emissions reduction plan with progress monitoring and review
- Improved process for removing impurities from recycled polyester raw materials
Supply Chain Management
Responsible Procurement
- Production Partner Code of Conduct
- Social and Labor Convergence Program (SLCP)
- Traceability of commercial flow from raw material to garment factory
- Consolidation of business with select spinning mills for cotton products
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: TCFD
Certifications: CDP A-list company
Sustainable Products & Innovation
- HEATTECH with recycled polyester
- Fluffy Fleece Full-Zip Jacket with 100% recycled polyester
- UT graphic T-shirts with recycled cotton
- DRY EX items made partly from recycled polyester