Climate Change Data

Doctor Care Anywhere Group PLC

Climate Impact & Sustainability Data (2022)

Reporting Period: 2022

Environmental Metrics

Total Carbon Emissions:70137 KG CO2e/year
Scope 1 Emissions:31550 KG CO2e/year
Scope 2 Emissions:38587 KG CO2e/year
Total Energy Consumption:414029 kWh/year
Carbon Intensity:2354 KG CO2e/£m revenue

ESG Focus Areas

  • Environment
  • Social
  • Governance

Environmental Achievements

  • Recycling all IT hardware used
  • Recycling all office waste where possible
  • Encouraging staff to work from home where possible to minimise travel

Social Achievements

  • Improved clinician value proposition
  • Refreshed company culture to ensure greater transparency, trust and accountability
  • Implemented a zero alcohol at work policy to foster the health and well-being of employees
  • Monthly ‘Townhall’ meetings were reinstated to provide updates on changes within the Company and company performance

Governance Achievements

  • Redesigned clinical governance team and committee structure
  • Implemented a robust electronic incident and complaint management system
  • Enhanced risk management systems and processes
  • Implemented a clinical risk management system and framework to ensure compliance against the Data Coordination Board (DCB) standards
  • Ensured CQC regulatory compliance was a key area of focus for all operational teams

Climate Goals & Targets

Long-term Goals:
  • Achieve net zero emissions across its business
Short-term Goals:
  • Progress towards becoming EBITDA positive and cash generative

Environmental Challenges

  • Delayed launch of the Mixed Clinical Workforce initiative
  • Significant and unexpected technology platform stability and performance issues
  • Widespread shortage of clinicians in the UK
  • Concerning leadership and cultural shortcomings
Mitigation Strategies
  • Extensive platform stabilisation work
  • Refreshed doctor value proposition
  • Addressing leadership and cultural shortcomings through investigations and changes
  • Planning to launch the Mixed Clinical Workforce initiative in Q2 2023
  • Secured a £10m four-year secured and guaranteed loan agreement with AXA

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: ASX Corporate Governance Principles and Recommendations