Climate Change Data

Environmental Metrics

ESG Focus Areas

• Minimizing environmental impact
• Being an ethical forerunner
• Creating value for stakeholders

Environmental Achievements

• Reduced CO2 emissions from indirect energy consumption by 53% versus 2016 level
• 62% of employees located in environmentally certified office buildings
• Excess heat from Nordic data centers recycled to heat nearby households

Social Achievements

• Reached 78% employee engagement score
• 55.6% of 2701 new joiners were aged 30 years or younger
• Ranked among top three global tech companies in Equileap's 2019 Global Gender Equality Ranking

Governance Achievements

• Zero substantiated complaints regarding breaches of customers’ privacy and losses of customer data
• No confirmed incidents of corruption identified
• Completed Code of Conduct e-learning by 90% of employees

Climate Goals & Targets

Environmental Challenges

• Increased share of electricity usage in countries with higher CO2 emission factors
• 11% of employees experienced challenges in recovering from their workday overnight
• Code of Conduct e-learning completion rate below 100% due to employee turnover and merger activities

Mitigation Strategies

• Exploring ways to mitigate future increases of CO2 emissions
• Initiatives at business and country level to improve employee well-being
• Various internal global information campaigns and a complete renewal of the e-learning for Code of Conduct

Supply Chain Management

Responsible Procurement

• Supplier Code of Conduct Rule implemented in all new supplier contracts with regular suppliers

Climate-Related Risks & Opportunities

Opportunities

• Reducing emissions in customers' industries through innovative IT solutions and services

Reporting Standards

Frameworks Used: GRI Standards

Certifications: ISO 14001, ISO 27001, ISO 9001

Third-party Assurance: PricewaterhouseCoopers Oy

UN Sustainable Development Goals

• Goal 10 – reduced inequalities
• Goal 7 – affordable and clean energy

Our focus on equality spans beyond gender equality, and our Sustainable IT solutions have a positive CO2 impact.

Awards & Recognition

• CDP Climate Change level B
• Ecovadis gold level recognition
• OMX GES Sustainability Finland Index
• Equileap's top three global tech companies in 2019 Global Gender Equality Ranking
• 2020 Bloomberg Gender-Equality Index
• Swiss EDGE Certified Foundation
• Estonian Diversity Badge
• Employee Network Excellence Award in India

Environmental Metrics

ESG Focus Areas

• Climate action
• Ethical conduct
• Exciting place to work
• Diversity & Inclusion
• Employee experience
• Circular economy practices
• Energy usage and greenhouse gas emissions
• Business ethics and anti-corruption
• Cybersecurity and privacy
• Human rights
• Responsible sourcing

Environmental Achievements

• Reduced Scope 1 and 2 greenhouse gas emissions by 44% from 2020 baseline
• Achieved 92% carbon-free electricity in own data centers and offices
• Recycled and reused 70% of internal laptops and 86% of customer laptops
• Avoided 75 ktons of CO2 emissions for customers through IT services

Social Achievements

• Increased percentage of female applicants by 32% through revised recruitment ads
• Employee engagement score of 78/100
• Launched MyGrowth development and performance management framework
• Initiated a corporate-wide human rights impact assessment

Governance Achievements

• Achieved 100% completion of whistleblowing notification within four business days
• 93% completion of ethics training (Code of Conduct e-learning)
• Updated Know Your Counterparty Rule and Anti-money Laundering Rule

Climate Goals & Targets

Environmental Challenges

• Global e-waste recycling not keeping pace with growth
• Shortage of talent in the IT industry
• Cybersecurity threats
• Data limitations in sustainability reporting
• Pandemic-related travel restrictions impacting data collection

Mitigation Strategies

• Standardized approach to hardware purchasing and leasing
• Hybrid working model to improve work-life balance and productivity
• Cyber Security Uplift process to improve ransomware protection
• Development of Sustainability Data Hub for real-time data collection
• Increased use of virtual meetings to reduce business travel

Supply Chain Management

Supplier Audits: Annual self-assessments and follow-ups with selected suppliers; on-site audits not possible in 2021 due to the pandemic

Responsible Procurement

• Tietoevry Supplier Code of Conduct
• Sanction checks
• Compliance checks (e.g., payment terms)
• Sourcing TCO-certified computers

Climate-Related Risks & Opportunities

Opportunities

• Development of energy-efficient products and services
• Helping customers reduce their emissions

Reporting Standards

Frameworks Used: GRI Standards (Core option), UN Global Compact, Science Based Targets initiative (SBTi) - goals to be communicated in 2022

Certifications: ISO 14001

Third-party Assurance: Deloitte Oy (limited assurance)

UN Sustainable Development Goals

• Goal 7 (Affordable and clean energy)
• Goal 8 (Decent work and economic growth)
• Goal 9 (Industry, innovation, and infrastructure)
• Goal 10 (Reduced inequalities)
• Goal 11 (Sustainable cities and communities)
• Goal 13 (Climate action)
• Goal 17 (Partnerships for the goals)

The report details how various initiatives contribute to these SDGs.

Sustainable Products & Innovation

• Sustainability Data Hub
• Polite Type anti-cyberbullying initiative

Awards & Recognition

• CDP Climate Change A-level
• EcoVadis Platinum level
• OMX Finland Sustainability Index listing
• SHE Index rankings (Norway: 14th out of 92; Sweden: 3rd out of 30)

Environmental Metrics

ESG Focus Areas

• Climate Action
• Ethical Conduct
• Exciting Place to Work

Environmental Achievements

• Exceeded target, achieving an 84% reduction in GHG emissions (target was 80%).
• Achieved 99% carbon-free electricity in data centers and offices (target was 100%).
• Achieved 93% reuse and recycling of internal hardware and 98% for customer hardware (target was 100%).

Social Achievements

• Completed a formal Human Rights Impact Assessment.
• Maintained an employee engagement score above 75% for three consecutive years (2021-2023).

Governance Achievements

• Consistently exceeded Code of Conduct e-learning completion rate (96% in 2023).
• Achieved 100% confirmation of receipt of a whistleblowing notification within four business days for three consecutive years.

Climate Goals & Targets

Environmental Challenges

• Industry-wide candidate pool shortage and lack of female talent.
• Energy crisis in 2022 and rising prices of renewable electricity.
• Increased business travel compared to pandemic years.

Mitigation Strategies

• Various initiatives to encourage girls and women to explore opportunities in the technology industry.
• Data center consolidation project to improve energy efficiency.
• Enforcing hybrid ways of working and Travel Rule to reduce business travel emissions.

Supply Chain Management

Supplier Audits: On-site audits for high-risk suppliers

Responsible Procurement

• Supplier Code of Conduct

Climate-Related Risks & Opportunities

Opportunities

• Development of climate adaptation and resilience solutions

Reporting Standards

Frameworks Used: GRI Standards, UN Global Compact

Certifications: ISO 14001

Third-party Assurance: Deloitte Oy

Sustainable Products & Innovation

• 3D Secure Monitoring solution
• 360° Archive Inspector
• AI solutions for healthcare

Awards & Recognition

• EcoVadis Platinum rating (three consecutive years)
• CDP Climate Change level A
• OMX Finland Sustainability Index