Robinhood Markets, Inc.

Climate Impact & Sustainability Data (2020)

Number of women on Robinhood tripled in 2020
Black investors represented 9% of Robinhood’s customer base in 2020 (compared to 3% at competitor firms)
Hispanic investors accounted for 16% of Robinhood’s customers in 2020 (compared to 7% at competitor firms)
Grew customer support team by 3x in 2020
Launched in-app learning experience in early 2021 covering investing basics
Robinhood Learn had over 7 million page views as of March 31, 2021
Robinhood Snacks newsletter and podcast had nearly 32 million subscribers as of March 31, 2021
Hired first Vice President of Inclusion, Equity & Belonging (IEB) to expand IEB strategic initiatives
Hired first Chief Security Officer

January 28th, 2021 market volatility triggered increased collateral deposit requirements, leading to temporary trading restrictions on certain securities

Working to ensure the January 28th, 2021 event won't happen again
Investing in systems to handle up to three times the volume of peak traffic, eliminating single points of failure

Engaging shuttle, meal and snack vendors about ways to minimize environmental impacts
Contracting third party colocation data centers and cloud services with zero emissions or public commitment to achieve zero emissions

Frameworks Used: Greenhouse Gas Protocol