Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainability
• Circular Economy

Environmental Achievements

• Increased recovery on surplus products by over 20% in six months through improved refurbished product management.

Social Achievements

• Improved brand perception through positive customer experiences with refurbished products, leading to new customer growth.
• 83% of surveyed customers would recommend the brand to a friend, and 91% were satisfied or very satisfied with their purchase experience.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Poorly managed product disposition in secondary markets negatively impacting brand integrity and revenue.
• Decreased recovery value from selling refurbished products through a limited number of wholesalers and retailers.

Mitigation Strategies

• Developed a multichannel strategy for selling refurbished products directly to consumers through online marketplaces (eBay, Amazon, etc.) and drop-shipping.
• Improved customer experience through top-tier customer service and fulfillment.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Goal 12: Responsible Consumption and Production

Refurbished product sales reduce electronic waste and promote sustainable consumption.

Sustainable Products & Innovation

• Refurbished products

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Sustainability

Environmental Achievements

• Not disclosed

Social Achievements

• Not disclosed

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Achieving appropriate recovery from surplus assets.
• Establishing global standards and best practices across surplus asset management programs.
• Achieving process and productivity improvements in reverse supply chains.
• Ensuring provider support for sustainability practices.
• Mitigating risks and addressing compliance issues in the reverse supply chain.

Mitigation Strategies

• Partnering with a provider offering superior service, scale, and results.
• Selecting a provider with knowledge and expertise in reverse supply chains, consultative abilities, and customized program development.
• Choosing a provider offering a full suite of compliance services, including data wiping and buyer vetting.
• Partnering with a provider that maximizes surplus use through efficient resale and redeployment and commits to environmentally-friendly disposal.
• Selecting a provider with global reach, comprehensive solutions, and a wide range of sales options.
• Partnering with a provider that invests in technology innovation and abides by industry-leading quality standards.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed