Climate Change Data

Environmental Metrics

ESG Focus Areas

• Sustainable Coffee Sourcing
• Sustainable Consumer Goods
• Environmental Protection
• Employee Well-being
• Supply Chain Responsibility

Environmental Achievements

• Reduced transport-related carbon emissions by over 30% through the Logistics Towards Sustainability (LOTOS) project.
• Used FSC®-certified paper for all magazines and advertising materials in Germany and most international business units since 2013.
• Switched to sustainable energy at all German sites and offered Tchibo Green Energy to customers since 2010.
• Reduced average emissions of field service vehicles to 120 g CO2/km.

Social Achievements

• Sold over 24 million textile products (40%) made from or with sustainable cotton in 2013.
• Funded five schools, provided 10,000 school books and 20,000 school uniforms in Benin through Cotton made in Africa (CmiA).
• Raised over one million EUR for a children’s project in Guatemala through a 2013 sales campaign.
• Supported 650 children in six day care centers in Guatemala during the 2013 harvest season.
• Cooperated with “Elbkinder” day care centers in Hamburg since 2006, caring for 43 children of Tchibo employees.
• Became the first retailer in Germany to be certified as a “Family-Conscious Employer” by berufundfamilie gGmbH in 2010.

Governance Achievements

• Implemented a Social Code of Conduct (SCoC) since 2006, extended to include environmental issues in 2011.
• Used the WE qualification program since 2007 to improve working conditions in production facilities, with 284 producers participating.
• Signed the “Accord for Fire and Building Safety” in 2012 to address fire protection in Bangladesh.

Climate Goals & Targets

Environmental Challenges

• Lack of fire protection in Bangladesh.
• Improving working conditions and environmental standards in the supply chain.
• Ensuring sustainable coffee farming practices.
• Transitioning to responsibly farmed cotton.

Mitigation Strategies

• Signed the “Accord for Fire and Building Safety”.
• Implemented the WE qualification program.
• Collaborated with standards organizations (Rainforest Alliance, Fairtrade, UTZ Certified, organic food label).
• Co-founded the Coffee & Climate Initiative.
• Partnered with Cotton made in Africa (CmiA).

Supply Chain Management

Responsible Procurement

• Social Code of Conduct (SCoC)
• WE qualification program
• FSC® certified timber
• Organic cotton
• Cotton made in Africa (CmiA)

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: 4C Association Code of Conduct, Rainforest Alliance, Fairtrade, UTZ Certified, EU organic food label

Certifications: FSC®, ok Power, Family-Conscious Employer

Awards & Recognition

• Family-Conscious Employer

Environmental Metrics

ESG Focus Areas

• Sustainable Business Governance
• Coffee Value Chain
• Non-Food Value Chain
• Customers and Products
• Environmental Protection
• Employees at Tchibo

Environmental Achievements

• Reduced transport-related CO2eq emissions by 54% (absolute) and 27% (relative) since 2006.
• Increased share of green coffee from sustainable farming to 41.2% in 2015.
• Nearly 80% of textiles in 2015 were made from sustainable cotton.
• Reduced average CO2 emissions of company car fleet to 116 g CO2/km in 2015.

Social Achievements

• Tchibo Joint Forces!® program trained over 30,000 coffee farmers.
• WE supplier qualification program improved conditions for approximately 320,000 workers.
• Provided age-appropriate care for over 566 children in Guatemala.
• Launched educational project in Tanzania to improve vocational training opportunities for young people.

Governance Achievements

• Established a management system with clear responsibilities covering all business operations.
• Integrated sustainability into the Tchibo DNA and Code of Conduct.
• Signed the Accord on Fire and Building Safety in Bangladesh.
• Signed a memorandum of understanding with IndustriALL Global Union to improve wage negotiation processes.

Climate Goals & Targets

Environmental Challenges

• Lack of transparency in the global coffee supply chain.
• Structural challenges in ensuring living wages and freedom of association in Asian procurement markets.
• Need for faster and broader optimization measures to address global environmental and social challenges.
• Complexity of textile supply chains in ensuring exacting standards and human rights enforcement.

Mitigation Strategies

• Expanding the Tchibo Joint Forces!® qualification program to major coffee-growing regions.
• Increasing cooperation with other trading companies, producers, governments, NGOs, and trade unions.
• Focusing on long-term business relationships with fewer core suppliers.
• Implementing the WE supplier qualification program and framework agreement with IndustriALL Global Union.

Supply Chain Management

Supplier Audits: 595 audits in 2015

Responsible Procurement

• Tchibo Social and Environmental Code of Conduct (SCoC).
• WE supplier qualification program.
• Integration of social and environmental requirements into procurement and quality processes.
• Focus on long-term relationships with fewer core suppliers.

Climate-Related Risks & Opportunities

Physical Risks

• Climate change impacts on coffee cultivation.

Transition Risks

• Regulatory changes, market shifts.

Opportunities

• Development of energy-efficient products and processes.

Reporting Standards

Frameworks Used: GRI G4

Certifications: ISAE 3000

Third-party Assurance: Independent auditing company

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Products made from recycled materials.
• GOTS-certified textiles.
• Cafissimo capsules with recyclable foil.

Awards & Recognition

• Verbraucher Initiative e.V. gold medal for ‘Sustainable Retail Company 2015’ in Textiles and Footwear.
• Verbraucher Initiative e.V. silver medal for ‘Sustainable Retail Company 2015’ in Food and Beverages.
• n-tv and German Institute for Service Quality: ‘Germany’s Best Online Store’.
• OnlineStar 2015 Audience Award for tchibo.de.