Climate Change Data

Environmental Metrics

ESG Focus Areas

• Diversity & Inclusion
• Employee Development
• Health & Wellness programs
• CSR (with Financial Empowerment)
• Corporate Governance
• Ethics & Compliance
• Digital Initiatives
• Ethical usage of Data
• Operational Risk Management
• Waste Management
• Water Management
• Energy efficiency
• Emissions control
• Sustainable Investing
• Product responsibility
• Customer feedback integration

Environmental Achievements

• Achieved ~3% energy reduction through LED light replacements in 30% of offices.
• Recycled 30,000 liters of water per day at the head office.
• Home Office (HO) building is LEED Platinum certified.

Social Achievements

• Launched 'Pragati,' a career comeback program for women.
• Conducted counselling and mental well-being sessions for employees and their families.
• Partnered with NGOs for financial literacy sessions.
• Improved Company NPS from 35 in FY19 to 49 in FY22.

Governance Achievements

• Dedicated ESG Management Committee in place since 2021.
• Appointed ESG Head to oversee ESG initiatives.
• Diverse Board composition with Independent Directors (~50% MFSL; ~30% Max Life Insurance).
• Received DSCI Excellence Award for Best Security Practices in India in 2021.
• Recertification of ISO 27001 completed.

Climate Goals & Targets

Environmental Challenges

• Reducing carbon footprint and achieving carbon neutrality.
• Improving gender diversity ratio.
• Increasing ESG integration and compliance in investment decision-making.
• Increasing digital enablement in business transactions.
• Improving total training hours for upskilling and reskilling employees.

Mitigation Strategies

• Carbon footprint assessment completed; mitigation plan in progress to achieve carbon neutrality by FY28.
• Initiatives to achieve 30% gender diversity by FY25 (23% in FY21).
• 100% ESG integration in equity investment research and decision-making by FY23; 75% of equity portfolio to be ESG compliant from FY23.
• 90% of all self-serving operations to be digital by FY25 (93% by June 2022).
• Increase total training hours by ~3X by FY25 (21609 hours in FY22).

Supply Chain Management

Climate-Related Risks & Opportunities

Awards & Recognition

• DSCI Excellence Award for Best Security Practices in India (2021)
• Excellence in Gender Diversity at the 4th D&I Summit & Awards by Transformance Forums
• Ranked 18th in Great Place to Work survey (2021)

Environmental Metrics

ESG Focus Areas

• Responsible product offering
• Governance
• Ethics & Compliance
• Sustainable investing / Responsible asset management
• Natural disaster Risk
• ESG verification & reporting
• Energy efficiency
• Waste management
• Pollution
• Water
• Data privacy & security
• Digital transformation
• Workforce development
• Health & wellness
• Local community support
• Diversity, Equity and Inclusion

Environmental Achievements

• Reduced operational carbon emissions by 87 tCO2e (~1.25%) in FY 2023-24 compared to FY 2022-23 through HVAC system upgrades, lighting improvements, and operational optimization.
• Achieved 89% digital penetration for customers by March 31, 2024 (target 95% by FY 2026).

Social Achievements

• Achieved 27% gender diversity ratio by March 31, 2024 (target 28% by FY 2025).
• Achieved 61 learning hours per employee by March 31, 2024 (target 40 hours/year).

Governance Achievements

• Targets under Responsible Investment were met: ESG evaluation in equity investment research and decision-making. 75% of equity portfolio was ESG compliant at all times.

Climate Goals & Targets

Environmental Challenges

• Increased use of resources driving climate change, biodiversity loss, and pollution.
• Inadequate pace of action to achieve the Paris Agreement's 1.5°C warming limit.
• Rising concerns among conscious investors regarding non-financial disclosures.
• Need for accurate ESG reporting and adherence to best practices.

Mitigation Strategies

• Implementing energy-efficient technologies and emission reduction strategies.
• Effective waste and water management.
• Encouraging employees to reduce individual consumption.
• Committing to reduce carbon emissions by 80% by 2028.
• Integrating sustainability at all levels of the business model.
• Strengthening ESG pillars: ethical and sustainable work, green operations, financial responsibility, and people care.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Contractual obligations requiring adherence to relevant policies; clauses mandating deduction and deposit of statutory dues.

Climate-Related Risks & Opportunities

Physical Risks

• Natural disasters

Transition Risks

• Regulatory changes, market shifts

Opportunities

• Energy efficiency, waste management, pollution reduction, water conservation, digital transformation

Reporting Standards

Frameworks Used: SEBI BRSR

Certifications: ISO 27001 (Information Security Management), ISO 22301 (Business Continuity Management System)

Third-party Assurance: Maroon Oak Technologies

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed