Climate Change Data

Environmental Metrics

ESG Focus Areas

• Diversity
• Risk Management

Social Achievements

• Increased the number of board members from 4 to 5 in 2021, considering diverse skills and gender diversity.
• 36% of all people managers are female as at 31 December 2021.
• Continued diversity awareness & harassment prevention training for managers and staff.

Governance Achievements

• Established a corporate governance framework to ensure the highest standards of ethical conduct.
• Adopted a Diversity Policy.
• Implemented annual performance evaluations for the Board, Board Committees, and Directors.
• Implemented annual performance evaluations for senior executives.
• Adopted a formal Code of Conduct applicable to all Directors, employees, consultants, secondees and contractors.
• Implemented a Whistleblower Policy.
• Established an anti-bribery and corruption policy.
• Established a Continuous Disclosure Policy.

Climate Goals & Targets

Environmental Challenges

• Various risks inherent to the operating environment with potential negative impact on results if not managed effectively.

Mitigation Strategies

• Group-wide risk management framework to identify, assess, and manage risk.
• Annual review of risk management framework.
• Independent ESG assessment determined no material exposures to environmental or social risks.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: ASX Corporate Governance Principles and Recommendations (4th edition)

Environmental Metrics

ESG Focus Areas

• Sustainability
• Social Responsibility
• Governance

Social Achievements

• Improved patient care experience through digital tools
• Reduced need for PPE through video call capabilities

Governance Achievements

• Strengthened governance with the appointment of Nashina Asaria to the Board
• 75% of non-execs are active participants in North American healthcare industry
• ISO 27001 and ISO 27701 certifications

Climate Goals & Targets

Environmental Challenges

• Hospital budget pressures
• COVID-19 delays in scheduled deployments
• Further worsening of Covid in key markets

Mitigation Strategies

• Continued focus on cost control
• Transitioned the Care Experience Platform to the Cloud
• Enhanced value proposition through partnerships
• Lowered the total cost of ownership for customers

Supply Chain Management

Climate-Related Risks & Opportunities

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Social Achievements

• Successfully passed the third penetration test of the year for our cloud hosted software, conducted by an independent cybersecurity consultancy.

Climate Goals & Targets

Environmental Challenges

• Shipping delays due to Covid 19 resulted in delivery in Q4
• The sales cycle and implementation timeline for broader strategic deals has been elongated as hospitals have been primarily focused on the operational impacts of the pandemic.
• Our access to healthcare customers’ locations for sales and implementation activities remains limited in some cases due to the ongoing pandemic.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: World Economic Forum universal ESG framework

Environmental Metrics

ESG Focus Areas

• Not disclosed

Environmental Achievements

• Not disclosed

Social Achievements

• Launched first version of Patient Feedback feature
• Successfully settled Regis Aged Care legal case
• Implemented hybrid working, negotiated a downsize of its Dublin office and ceased leases on two of its other premises in Sydney and Kyiv

Governance Achievements

• Implemented an Economic, Social and Governance (ESG) reporting framework

Climate Goals & Targets

Environmental Challenges

• Delays in the sales cycle due to challenging market conditions, including lockdowns affecting the hospital sector, global shortage of nursing talent, and pressure on hospital operating budgets.
• Continued inflation of nursing costs and workforce challenges placed pressure on hospital budgets in 2022, delaying capital expenditure decisions.
• Competitive industry
• Risk of disruption, failure, or inefficient functioning of the Oneview Solution
• Failure to protect intellectual property
• Public healthcare funding and regulatory changes
• Issues associated with implementation, installation, and hardware procurement services
• Reliance on its core product and failure to develop new products
• Loss or theft of data and failure of data security systems
• Market adoption of Patient Engagement Solutions
• Exchange rate risk for international operations
• General economic conditions, government policies, taxation, and laws
• Strength of equity and share markets, investor sentiment
• Interest rates and inflation
• Natural disasters, social upheaval, or war

Mitigation Strategies

• Increased sales headcount and marketing spend to exploit the first-mover advantage of the Cloud product.
• Implemented a general headcount reduction to reduce the cost base without impacting service delivery levels.
• Negotiated a downsize of its Dublin office and ceased leases on two of its other premises in Sydney and Kyiv.
• Reached a commercial settlement with Regis Aged Care Pty Ltd.
• Maintained ISO 27001 (Security) and ISO 27701 (Data Privacy) certifications.
• Developing a ground breaking initiative to lessen client dependencies on hospital supplied hardware which will dramatically shorten the sales cycle and significantly expand our addressable market, whilst also simplifying the implementation process.
• Sunsetting legacy Windows product in 2023 to drive operational efficiencies.

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: Null

Certifications: ISO 27001, ISO 27701

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Social Achievements

• Successfully maintained ISO 27001/27701 accreditations and achieved HIPAA compliance.

Climate Goals & Targets

Environmental Challenges

• Well documented staff shortages and workforce challenges continue to plague the healthcare system globally, impacting sales conversion of bedside technology.

Mitigation Strategies

• Engaged in strategic conversations with major US and Australian health systems exploring how bedside technology can address staff shortages.
• Hosted an executive roundtable of high-profile nursing leadership in the US to reaffirm the value proposition of bedside technology.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: World Economic Forum universal ESG framework

Certifications: ISO 27001/27701, HIPAA

Environmental Metrics

ESG Focus Areas

• Social

Social Achievements

• Improved patient care experience through digital tools, addressing a global social issue.
• 95% take-up rate of Oneview’s Digital Meal Ordering at Children’s Nebraska, resulting in an 87% reduction in wasted and late food trays.

Governance Achievements

• Established a Remuneration and Nomination Committee to advise on remuneration and incentive policies.

Climate Goals & Targets

Environmental Challenges

• Competitive industry.
• Risk of Oneview Solution disruption or failure.
• Intellectual property protection.
• Client retention and new business acquisition.
• Reliance on skilled personnel.
• Successful business strategy implementation.
• Public healthcare funding and regulatory changes.
• Implementation, installation, and hardware procurement challenges.
• Reliance on core product and need for new product development.
• Data security and cyber-attack risks.
• Market adoption of Patient Engagement Solutions.
• Exchange rate risk for international operations.
• General economic and government risks.
• Access to debt and equity markets.

Mitigation Strategies

• Ongoing product innovation and migration to cloud-based solutions.
• ISO 27001 (Security) and ISO 27701 (Data Privacy) certifications.
• Strategic initiatives: Virtual Care Integration, MyStay Mobile, and Baxter partnership.
• Cost reduction initiatives, including headcount reduction and office downsizing.
• Employment contracts with management personnel.
• Equity raise to capitalize on growth opportunities.
• Monitoring of cash balances and future cash requirements.
• Collaboration with third-party suppliers.
• Development of MyStay Mobile (BYOD product).
• Continuous monitoring and improvement of data security systems.

Supply Chain Management

Climate-Related Risks & Opportunities

Sustainable Products & Innovation

• MyStay Mobile (BYOD product)
• Virtual Care API

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Social Achievements

• Workforce reduction program initiated in October 2022 to reach cash-flow breakeven, reducing people costs by approximately €2.0m (A$3.3m) in 2023.

Climate Goals & Targets

Environmental Challenges

• Reaching cash-flow breakeven.

Mitigation Strategies

• Workforce reduction program, cost base management aligned with sales pipeline conversion, downsizing Dublin office footprint.

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: World Economic Forum universal ESG framework

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Environmental Achievements

• 87% decrease in wasted and late food trays at Children's Nebraska due to Digital Meal Ordering

Social Achievements

• Oneview Patient Engagement went live in Catholic Health Mercy, providing patients access to various services.
• Avive Health went live in 123 beds across Brisbane and Mornington clinics.
• University of Miami Hospital project commenced go-live across 81 locations.
• Baxter partnership formally launched.

Governance Achievements

• Not disclosed

Climate Goals & Targets

Environmental Challenges

• Not disclosed

Mitigation Strategies

• Not disclosed

Supply Chain Management

Supplier Audits: Not disclosed

Responsible Procurement

• Not disclosed

Climate-Related Risks & Opportunities

Physical Risks

• Not disclosed

Transition Risks

• Not disclosed

Opportunities

• Not disclosed

Reporting Standards

Frameworks Used: World Economic Forum universal ESG framework

Certifications: Null

Third-party Assurance: Not disclosed

UN Sustainable Development Goals

• Not disclosed

Not disclosed

Sustainable Products & Innovation

• Not disclosed

Awards & Recognition

• Not disclosed

Environmental Metrics

ESG Focus Areas

• Environmental
• Social
• Governance

Climate Goals & Targets

Supply Chain Management

Climate-Related Risks & Opportunities

Reporting Standards

Frameworks Used: World Economic Forum universal ESG framework