CorVel Corporation
Climate Impact & Sustainability Data (2020, 2022, 2024)
Reporting Period: 2020
Environmental Metrics
Climate Goals & Targets
Environmental Challenges
- The impact of the COVID-19 pandemic, including reduced customer demand, travel restrictions, employee work-from-home arrangements, and widespread unemployment.
- Decreasing number of workers' compensation claims due to a less labor-intensive and more service-oriented labor market.
- Increased competition from larger companies with greater financial and marketing resources.
- Cybersecurity attacks and data security incidents.
- Healthcare providers' resistance to cost containment techniques and related litigation.
Mitigation Strategies
- Implemented travel restrictions and remote working arrangements for employees.
- Continued investment in technology to scale virtual care services.
- Investment in information technology and data security tools, measures, processes, initiatives, policies, and employee training.
- Not specified in the report.
Supply Chain Management
Climate-Related Risks & Opportunities
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Diversity, Equity and Inclusion
- Employee Wellness
- Employee Development
Social Achievements
- Awarded Great Place to Work Company certification for the second year in a row.
- Over a third of employees identify as racially/ethnically diverse.
- Over 79% of employees identify as women. Over 71% of managers identify as women.
- Diversity, equity and inclusion training completed by leaders and mandated for all employees.
- Variety of comprehensive benefit programs supporting physical, mental, and financial well-being of employees (wellness programs, EAP, telemedicine, retirement plans, tuition assistance, remote work arrangements, paid time off).
Governance Achievements
- Adopted a code of ethics and business conduct that applies to all employees, officers, and directors.
Climate Goals & Targets
Environmental Challenges
- Mergers and acquisitions, inflation, and the Great Resignation impacting the casualty and health markets.
- COVID-19 pandemic impacting human capital management (62% of employees permanently working from home).
- Decreasing number of national claims due to decreasing number of injured workers.
- Increased competition from larger companies with greater resources.
- Healthcare providers becoming increasingly resistant to certain healthcare cost containment techniques.
- Potential litigation related to authorization or denial of claims for payment of benefits or allegations of engaging in the practice of medicine.
Mitigation Strategies
- Fiscal conservatism, ongoing development of the team, and continual investment in technology and innovation.
- Safety protocols and procedures for employees in the office.
- Leveraging the latest technological innovation to connect all parties involved in workers' compensation, risk management, and insurance processes.
- Maintaining professional liability insurance and other coverages.
- Implementing and enhancing information systems to analyze data related to the workers’ compensation industry.
Supply Chain Management
Climate-Related Risks & Opportunities
Awards & Recognition
- Great Place to Work Company
Reporting Period: 2024
Environmental Metrics
ESG Focus Areas
- Diversity, Equity and Inclusion
- Employee Wellness
- Employee Development
Social Achievements
- Awarded "Great Place to Work Company" certification for the fourth consecutive year.
- Over a third of employees identify as racially or ethnically diverse. Over 79% of employees identify as women. Over 72% of managers identify as women.
- Launched CorVel University, a national training initiative for claims specialists.
Climate Goals & Targets
Environmental Challenges
- Competition from larger companies with greater resources.
- Potential for customers to handle managed care services in-house.
- Declines in workers' compensation claims.
- Healthcare providers becoming increasingly resistant to cost containment techniques.
- Inflation risks increasing wages, benefits, and other costs.
- Cybersecurity risks.
- Potential litigation and legal liability.
Mitigation Strategies
- Investment in technology and data analytics.
- Development of new software products and services.
- Maintenance of a strong national PPO network.
- Implementation of a robust cybersecurity program.
- Maintenance of professional liability insurance.
Supply Chain Management
Climate-Related Risks & Opportunities
Awards & Recognition
- "Great Place to Work Company" certification