Attitude Hotels
Climate Impact & Sustainability Data (2017-2020, 2022-07 to 2023-06)
Reporting Period: 2017-2020
Environmental Metrics
ESG Focus Areas
- Environment
- Social
- Governance
Environmental Achievements
- Zero single-use plastic in guest experience across all nine hotels by November 1, 2020
- Significant reduction in water consumption (15.7% over five years)
- Partial or total replacement of gas domestic hot water heating with solar heating in several hotels
- Implementation of energy-efficient solutions during hotel refurbishments
Social Achievements
- Launched 'Positive Impact' movement to encourage collective approach to sustainable tourism
- Offered 10,000 training hours on sustainable practices by June 30, 2021
- Supported local entrepreneurs through Otentik Investments Ltd
- Provided access to medical services for Family Members through Health Month
- Offered scholarships to Family Members' children
- Launched Otentik Experiences to promote Mauritian culture
Governance Achievements
- Certified 'Great Place to Work' for the fourth consecutive year in 2020 (85% score)
- Received 'Made in Moris' label for commitment to local sourcing
Climate Goals & Targets
Long-term Goals:
- Net-zero emissions (target year not specified)
Medium-term Goals:
- Increase number of visitors to Marine Discovery Centre
- Implement solar photovoltaic projects
- Reduce single-use plastic in back office
- Invest in at least one new young local company per year
Short-term Goals:
- Reduce energy consumption to 20.82 kWh/GN by 2023
- Reduce water consumption to 539 L/GN by 2023
- Reduce paper consumption by 25% by 2022
- Increase share of ‘Made in Moris’ suppliers to 50% by 2021
Environmental Challenges
- Data inconsistency and lack of complete data for KPI calculations
- COVID-19 impact on tourism and data collection
- Challenges in achieving targets for energy and water intensity due to factors like air conditioning consumption and new hotel openings
- Limited recycling possibilities in Mauritius
Mitigation Strategies
- Implementation of an automatic and centralized data collection system from FY 20-21
- Focus on energy-efficient solutions, renewable energies, and water-efficient solutions
- Collaboration with specialized companies for waste management and composting
- Continuous training and awareness-raising for Family Members and guests
Supply Chain Management
Responsible Procurement
- Prioritization of ‘Made in Moris’ suppliers
- Local sourcing of food, beverages, and decoration
Climate-Related Risks & Opportunities
Physical Risks
- Droughts
- Flash floods
- Coral bleaching
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: UN SDGs
Certifications: Travelife Gold Award, Great Place to Work
UN Sustainable Development Goals
- SDG 8: Decent Work and Economic Growth
- SDG 12: Responsible Consumption and Production
- SDG 14: Life Below Water
Initiatives are aligned with these SDGs through focus on local employment, sustainable practices, and marine conservation
Sustainable Products & Innovation
- Locally manufactured mineral sunscreen
- Natural bath products
- Products from KokoDezil
Awards & Recognition
- Travelife Gold Award
- Made in Moris
Reporting Period: 2022-07 to 2023-06
Environmental Metrics
Total Carbon Emissions:Data still being assessed by an external party (Scope 1, 2 & 3).
Renewable Energy Share:Not explicitly stated, but solar water heating and PV panels are being implemented.
Total Energy Consumption:Varied across hotels (see report for kWh data). Overall decrease in kWh per guest night.
Water Consumption:Varied across hotels (see report for m3 data). Overall decrease in m3 per guest night.
Waste Generated:Varied across hotels and waste types (see report for kg data). Significant reduction in single-use plastics.
ESG Focus Areas
- Climate Change Adaptation
- Energy Efficiency
- Water Management
- Employee Safety
- Wellbeing
- Career Development
- Local Economy Support
- Community Engagement
- Cultural Preservation
Environmental Achievements
- Reached 30% vegan menu offerings in four-star hotels.
- Eradicated single-use plastics from guest experience since November 2020.
- Reduced electricity consumption per guest night across all hotel categories.
- Implemented various energy efficiency measures (smart monitoring, low-energy lighting, solar water heating, efficient AC).
Social Achievements
- Achieved 'Best Place to Work' certification for the second consecutive year.
- Implemented various employee benefits (Mari Top, Long Service Award, Profit Sharing Scheme, Zenfan Lakaz, Wellness Month).
- Increased percentage of female employees at managerial level.
- Supported 16 cultural and environmental projects.
- Invested Rs 2,468,000 for marine & coastal biodiversity preservation.
Governance Achievements
- Applied for B Corp certification.
Climate Goals & Targets
Long-term Goals:
- Reduce fossil fuel dependency by 20% compared to 2018.
Medium-term Goals:
- Marine Discovery Centre to become a regional reference for marine and coastal ecosystem preservation within three years.
Short-term Goals:
- Achieve 40% of guest contributions for Green Attitude Foundation by FY23-24.
- Have 200 Family Members participate in The Climate Fresk by June 30, 2024.
- Have free natural and mineral sunscreen available in 7 out of 9 hotels by July 1, 2024.
Environmental Challenges
- Data reliability and potential errors in KPI calculations.
- Attracting sufficient visitors to the Marine Discovery Centre and maintaining project participant engagement.
- Collecting enough data for robust analysis of preservation measures.
- Ensuring timely results in projects.
Mitigation Strategies
- Continuous review, audit, and adaptation of data collection processes.
- Employing a flexible approach, adjusting methods as needed, and maintaining good communication and collaboration with stakeholders.
Supply Chain Management
Responsible Procurement
- Prioritizing local suppliers (52% of F&B from Made in Moris suppliers).
- Bulk purchasing to reduce packaging waste.
- Consignment-based approach with suppliers.
- Return and refill system for chemical products.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: GRI, SASB, UN SDGs, Global Sustainable Tourism Council criteria, Travelife certification requirements, B Corp certification
UN Sustainable Development Goals
- SDG 8: Decent Work and Economic Growth
- SDG 12: Responsible Consumption and Production
- SDG 14: Life Below Water
Initiatives are aligned with these SDGs through local sourcing, waste reduction, energy efficiency, and marine conservation efforts.
Sustainable Products & Innovation
- Mineral-based sunscreen.
- Takamaka wine (made from local lychees).
Awards & Recognition
- 'Best Place to Work' certification (two consecutive years).