Helios Towers plc
Climate Impact & Sustainability Data (2020, 2021, 2023)
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Safety
- Ethical, social and environmental standards
- Connectivity
- Economic growth in Africa
- Diversity and inclusion
- Local employment
- Anti-bribery and corruption
- Tax transparency
- Data privacy and cybersecurity
- Climate action
- Waste reduction
- Energy efficiency
Environmental Achievements
- >40% reduced average diesel emissions per tenant on a tower with two tenants compared to one
- 31% of our sites use hybrid solutions, of which 481 (7%) use solar power
- 17% fuel reduction per site in Tanzania by restoring or improving grid connectivity and optimising hybrid and solar sites
- 24% reduction in fuel consumption through optimisation of power applications in Ghana
- 736 litres average fuel saving per site per month in DRC as part of private electricity grid initiative
Social Achievements
- 98% of the workforce in operating companies are local employees
- 37% of employees trained in Lean Six Sigma (orange and black belt)
- 90% employee engagement score
- Six graduate internships and learnerships offered in South Africa (three women and three men)
- 15 students sponsored for a one-year programme in Tanzania to increase their employability and boost entrepreneurial skills
Governance Achievements
- ISO 37001 Anti-Bribery certification achieved
- ISO 9001, ISO 14001, and ISO 45001 opco certifications maintained
- First Employee Engagement and Culture Survey conducted with a 93% response rate
- New Group Head of HSE and Quality role created
- New Group Head of Compliance role created
Climate Goals & Targets
- Analyse carbon footprint and climate risk across our value chain and set an emissions reduction target in 2021
- Achieve an average one minute weekly downtime per tower by the end of 2025
- Expand to 12,000+ towers in 8+ markets by 2025
- Increase the number of sites in rural and underserved regions by 1,500 by the end of 2025
- All new towers to have an average of two tenants per tower, within five years of construction
- All maintenance partners to achieve ISO 45001 certification and 100% in the Helios Towers SHEQ assessment by the end of 2025
- Start bespoke community needs-based partnerships in 2021
- Pilot phone-charging points for free community use on selected sites in 2021
- Assess all key suppliers against sustainability criteria by the end of 2022
Environmental Challenges
- Limited access to mains electricity in many operating areas
- Comparatively low levels of regulation and enforcement in some markets
- COVID-19 pandemic impacting operations and supply chain
- High unemployment rate for youth in South Africa
- Persistent rural-urban gap in mobile internet access
Mitigation Strategies
- Using hybrid solutions (diesel generators with batteries) and solar power
- Developing bespoke framework to drive safe behaviours
- Adapting due diligence processes to incorporate virtual assessments
- Offering graduate internships and learnerships
- Working on lower-cost, more sustainable solutions for rural coverage
Supply Chain Management
Supplier Audits: 0 in 2020 due to COVID-19; adapted due diligence processes to incorporate virtual assessments
Responsible Procurement
- Code of Conduct
- Third Party Code of Conduct
- ethiXbase platform for screening high- and medium-risk suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Extreme weather events affecting towers, operations and supply chain
Transition Risks
- Economic, technology or regulatory changes affecting operations
Opportunities
- Development of energy-efficient products and services
Reporting Standards
Frameworks Used: GRI, SASB, TCFD
Certifications: ISO 14001, ISO 9001, ISO 45001, ISO 37001
UN Sustainable Development Goals
- SDG 8 (Decent work and economic growth)
- SDG 9 (Industry, innovation and infrastructure)
Helios Towers' activities contribute to these SDGs through local employment, infrastructure development, and support for mobile connectivity
Sustainable Products & Innovation
- New, upgradeable, lighter-weight tower designs with lower environmental impact
- Longer-life lithium-ion batteries
Awards & Recognition
- Silver rating for sustainability by EcoVadis
Reporting Period: 2021
Environmental Metrics
ESG Focus Areas
- Network access and sustainable development
- Business excellence and efficiency
- Empowered people and partnerships
- Governance and ethics
- Climate action
Environmental Achievements
- 7% reduction in carbon emissions per tenant in five established markets (against a 2020 baseline)
- 99.99% record power uptime, achieving 2025 target of less than one-minute downtime per tower per week for four months
Social Achievements
- 97% of employees in operating companies are local
- Launched Helios Towers Wellbeing Program
- Launched flagship internship programme ‘Helios Towers School of Engineers’ in DRC
- 72% of spend used with local suppliers
Governance Achievements
- Maintained accreditations in ISO 9001, ISO 14001, ISO 45001, and ISO 37001
- Launched an integrated third-party risk management platform
- Developed a sustainability survey to send to key suppliers in early 2022
- Human Rights Policy launched
Climate Goals & Targets
- Net zero carbon emissions by 2040
- 46% reduction in CO2e per tenant by 2030
- >70% sites will have hybrid and solar solutions by 2026
- Assess all key suppliers against sustainability criteria by the end of 2022
Environmental Challenges
- Supply chain disruptions and labor shortages due to Covid-19
- Decoupling business growth from emissions in markets with low electrification rates and unreliable grid electricity
- Bridging the persistent rural-urban gap in mobile internet access
Mitigation Strategies
- Business continuity protocols remained in place during Covid-19; employee assistance program launched
- Carbon Reduction Roadmap launched with intensity-reduction target and net-zero ambition by 2040; Project 100 (US$100 million investment in cleaner, greener solutions)
- Providing more sustainable solutions for rural coverage, including new tower designs and power solutions
Supply Chain Management
Responsible Procurement
- Third Party Code of Conduct
- Sustainability survey for key suppliers
Climate-Related Risks & Opportunities
Physical Risks
- Increased frequency and severity of extreme weather events
Transition Risks
- Fuel availability and cost
Opportunities
- Development of energy-efficient products and solutions
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, UNGC
Certifications: ISO 9001, ISO 14001, ISO 45001, ISO 37001, Cyber Essentials
UN Sustainable Development Goals
- SDG 8: Decent Work and Economic Growth
- SDG 9: Industry, Innovation and Infrastructure
Mobile connectivity contributes to economic development, job creation, and infrastructure development; initiatives support skills development, education, and digital inclusion.
Sustainable Products & Innovation
- Remote monitoring system (RMS)
Awards & Recognition
- Gold rating for sustainability by EcoVadis
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Digital inclusion
- Climate action
- Local, diverse, talented teams
- Responsible governance
Environmental Achievements
- Initiated a rebaselining process to review our carbon target and roadmap
- Development of our Group-wide climate risk register
- Refurbishment of gensets (39%), batteries (10%), rectifiers (29%), and rectifier modules (74%) in 2023
- Planted over 1,000 trees across Congo Brazzaville and South Africa
Social Achievements
- 70% of senior management in our OpCos were hired from the local community in 2023
- Launched a site community signage initiative (98% of sites completed installation as of 2023)
- Initiated a mentoring circle for female leaders
- Promoting women in STEM through our School of Engineers programme
Governance Achievements
- Established a dedicated Sustainability Committee in 2023
- Introduced an ‘Impact scorecard’ to the long-term incentive plan (LTIP) award in 2023
- Refreshed the Group Anti-Tax Evasion Policy
Climate Goals & Targets
- 46% reduction in carbon emissions per tenant by 2030
- 30% female employees by 2026
- 70% of employees trained in Lean Six Sigma by 2026
- Tenancy ratio 2.2x by 2026
- 6,000 rural towers by 2026
- All maintenance partners certified to ISO 45001 and achieve 100% in the Helios Towers SHEQ assessment by the end of 2025
Environmental Challenges
- Data limitations in reporting market-based emissions due to lack of residual factors in many operating countries
- Need to improve returns from site process and standardize data-collection processes for more detailed waste disclosures
- Need to develop data collection methodologies to report more detailed disclosures around parental leave
Mitigation Strategies
- Developing a returns from site process in 2024 to improve material returns and assess repairable materials
- Implementing measures to improve data collection and reporting on waste in 2024
- Developing data collection methodologies to report more detailed disclosures around parental leave in 2024
Supply Chain Management
Responsible Procurement
- Third Party Code of Conduct
- Supplier sustainability requirements (environmental policies and ISO 14001 certification requested)
Climate-Related Risks & Opportunities
Physical Risks
- Flooding
- Droughts
Transition Risks
- Regulatory changes
- Market shifts
Reporting Standards
Frameworks Used: GRI 2021 Standards, EU Corporate Sustainability Reporting Directive (CSRD), SASB, TCFD
Certifications: ISO 45001, ISO 37001, ISO 14001 (mentioned for suppliers)
Third-party Assurance: Bureau Veritas
UN Sustainable Development Goals
- SDG 8: Decent Work and Economic Growth
- SDG 9: Industry, Innovation and Infrastructure
- SDG 1: No Poverty
- SDG 4: Quality Education
- SDG 5: Gender Equality
- SDG 3: Good Health and Well-being
- SDG 7: Affordable and Clean Energy
- SDG 13: Climate Action
- SDG 15: Life on Land
- SDG 12: Responsible Consumption and Production
- SDG 16: Peace, Justice and Strong Institutions
- SDG 17: Partnerships for the Goals
Contribution through digital inclusion, climate action, local employment, responsible governance, and community investment.