Climate Change Data

Proximus SA

Climate Impact & Sustainability Data (2023)

Reporting Period: 2023

Environmental Metrics

Total Carbon Emissions:551.1 KTons CO2e
Scope 1 Emissions:27.4 KTons CO2e
Scope 2 Emissions:0 KTons CO2e
Scope 3 Emissions:523.7 KTons CO2e
Renewable Energy Share:100%
Total Energy Consumption:1618 TJ
Water Consumption:78,812,000 L
Waste Generated:5.39 KTons
Carbon Intensity:2.4 tons CO2e/€ million net revenue (scope 1 & 2)

ESG Focus Areas

  • Climate change mitigation
  • Climate change adaptation
  • Circular economy
  • Digital inclusion
  • Data privacy, data security & cybersecurity
  • Diversity, equity & inclusion
  • Employee health and safety
  • Business conduct

Environmental Achievements

  • Reduced CO2 emissions scope 1+2 by 13% (vs. 2022)
  • 29% of total Belgian premises connectable to fiber (vs. 21% in 2022)
  • 128,002 smartphones collected for refurbishment or recycling
  • 799,432 refurbished fixed devices
  • Electricity savings of 10 GWh
  • 20% of electricity from wind power

Social Achievements

  • Employee engagement at 77%
  • € 40.83 million invested in employee re-skilling and upskilling
  • 63% of employees attended 5 training days or more
  • 292 schools connected to our network
  • 1,949 jobseekers trained via MolenGeek, School19 and Technobel
  • Launched Continuous Trust™ Authority initiative

Governance Achievements

  • Gender parity on the Board of Directors
  • Cyber Security Resilience index: 95.9%
  • StopPhishing: 50x increase in blocking fraudulent SMSs thanks to AI
  • Implementation of second line controls with policies owners

Climate Goals & Targets

Long-term Goals:
  • Net zero by 2040
Medium-term Goals:
  • Achieve 95% absolute scope 1 and 2 GHG emission reductions from 2030 through 2040
  • Reduce absolute scope 3 GHG emissions by 90% by 2040
  • Truly circular by 2030
Short-term Goals:
  • Reduce absolute scope 1 and 2 GHG emissions by 95% by 2030
  • Reduce absolute scope 3 GHG emissions by 60% by 2030
  • 50% fiber coverage by end 2025
  • 100% 5G indoor coverage in 2025

Environmental Challenges

  • Geopolitical supply chain disruptions leading to potential energy shortages
  • Heavy-duty vans in technical fleet lacking suitable electric alternatives
  • Consumer reluctance to lease smartphones
  • Increasing number of social engineering attacks
Mitigation Strategies
  • Developing alternative sourcing strategies
  • Intensifying electrification of management fleet
  • Encouraging consumers to return devices through trade-in programs
  • Intensifying employee training through phishing simulations

Supply Chain Management

Supplier Audits: 150 annual on-site audit operations in collaboration with JAC

Responsible Procurement
  • EcoVadis sustainability scorecards
  • Supplier Code of Conduct based on UN Global Compact principles
  • Climate Maturity Assessment
  • Climate clauses within contracts

Climate-Related Risks & Opportunities

Physical Risks
  • Extreme weather events
Transition Risks
  • Regulatory changes
  • Market shifts
Opportunities
  • Development of energy-efficient products and services

Reporting Standards

Frameworks Used: GRI Standards, SASB, TCFD

Certifications: ISO 9001, ISO 14001, ISO 27001

Third-party Assurance: Deloitte

UN Sustainable Development Goals

  • SDG 4
  • SDG 5
  • SDG 8
  • SDG 9
  • SDG 12
  • SDG 13
  • SDG 16

Proximus' initiatives contribute to these goals through various programs and partnerships

Sustainable Products & Innovation

  • Internet Box with casing made entirely of recycled plastics

Awards & Recognition

  • A-listing award CDP for climate change
  • Silver Effie Award for Mobile Vikings Internet-at-home campaign