DFI Retail Group Holdings Limited
Climate Impact & Sustainability Data (2023)
Reporting Period: 2023
Environmental Metrics
Total Carbon Emissions:577 kt CO2e/year (Scope 1 & 2)
Scope 1 Emissions:236 kt CO2e/year
Scope 2 Emissions:341 kt CO2e/year
Scope 3 Emissions:3348 kt CO2e/year
Renewable Energy Share:Not disclosed
Total Energy Consumption:2.59 Million gigajoules/year
Water Consumption:2190 million liters/year
Waste Generated:31,548 tonnes/year (disposed), 36,432 tonnes/year (diverted)
Carbon Intensity:63 tonnes CO2e per US$m net sales (2023)
ESG Focus Areas
- Climate Change
- Waste Reduction
- Water Conservation
- Plastic Reduction
- Sustainable Products
- Community Engagement & Support
- Human Capital
- Health & Safety
- Social Compliance
- Product Safety & Quality
- Ethics & Anti-corruption
- Data Privacy & Cybersecurity
- Tax Governance
Environmental Achievements
- Reduced Scope 1 and Scope 2 GHG emissions by 19% in 2023 compared to 2021 levels.
- Increased waste diversion rate to 54% in 2023 from 51% in 2022.
- Improved Morningstar Sustainalytics ESG Risk Rating from 25.3 (2022) to 22.9 (2023), moving from the top 50% to the top 29% in the Global Food Retail sub-industry rankings.
- SBTi validated Scope 1, 2, and 3 emissions reduction targets.
- Introduced market-first larger electric trucks in Taiwan and Hong Kong.
- Converted 716 stores across Hong Kong, Singapore, and Malaysia to LED lighting.
- Implemented various energy-saving initiatives in 7-Eleven South China and Lucky supermarkets in Cambodia.
- Expanded solar panel installations at IKEA Taiwan and Wellcome Fresh Food Centre.
- Reduced plastic bag and plastic wrap usage by 38% compared to 2022.
- 57% of Own Brand products’ plastic packaging is recyclable.
- Reduced annual plastic usage by 110 tonnes in 2023.
- Successfully diverted over 600 tonnes of food waste to OPark1.
- Wellcome Fresh Food Centre waste diversion rate increased from 32% in 2022 to over 72% in 2023.
- Converted 11 stores to lower GWP refrigerants.
Social Achievements
- Launched Mannings AI Wellness Scan, conducting nearly 3,000 scans in four months.
- Launched Mannings PharmaCare programme, with over 9,000 visits.
- Launched IKEA Instellar and IKEA Social Entrepreneurship Accelerator (I-SEA) programme, supporting 10 social enterprises.
- Wellcome offers over 1,000 low-fat, sugar-free, gluten-free, or no-hormones-added food items.
- yuu Rewards and members donated $950,918 to three charity organisations.
- Mannings collaborated with JCITPS to promote safe disposal of unused medicines, preventing over 1.18 million pills from improper disposal.
- Launched Mannings ‘Helping Kids Grow Happier, Healthier and Stronger’ campaign, donating HK$2.86 million.
- Guardian #guardiancares initiative provided the equivalent of 20 million baths to underprivileged children.
- Expanded ‘Sik Tak Fan La’ programme to Guangzhou, raising RMB 251,092 for meal vouchers.
- Donated over HK$1.35 million (equivalent to 54,000 meal boxes) through 7-Eleven Hong Kong’s ‘Sik Tak Fan La’ programme.
- Donated 305,506kg of food (equivalent to 872,876 meals) through Cold Storage and Giant’s ‘Better Together’ programme.
- Raised over HK$9.2 million (equivalent to over 28 million bowls of rice) through Wellcome’s ‘Sik Jor Fan Mei’ programme.
- Lucky Cambodia donated food valued at US$7,432 to three NGO partners.
- 7-Eleven Singapore launched ‘Together We Care’ programme, providing groceries to over 400 low-income families.
Governance Achievements
- Established working groups for various ESG topics.
- Established comprehensive ESG policies, including Code of Conduct, Data Privacy Policy, and Supplier Code of Conduct.
- Conducted a materiality assessment to prioritize ESG issues.
- 94% of factories in high-risk countries supplying Own Brand products have been audited against amfori or equivalent standards.
- 81% of own brand product factories were third-party audited for a globally recognised food safety certification.
- Code of conduct training completed by over 92% of team members.
- Implemented a Speak Up programme (whistleblower programme).
- Implemented a comprehensive Group Privacy Policy and Data Privacy Programme.
- Implemented a cybersecurity programme.
Climate Goals & Targets
Long-term Goals:
- Achieve net zero emissions by 2050 (from 2021 baseline).
Medium-term Goals:
- Reduce absolute Scope 3 GHG emissions by 25% in select categories by 2030 (from 2021 baseline).
Short-term Goals:
- Reduce Scope 1 and Scope 2 GHG emissions by 50% by 2030 (from 2021 baseline).
- Increase waste diversion rate to 80% by 2030.
- Achieve 40% female gender diversity in senior leadership by 2025.
Environmental Challenges
- Reducing Scope 3 emissions from rice and other product categories.
- Managing environmental risks and opportunities across 13 Asian markets with various regulatory frameworks, geographies, cultures, and economies.
- Addressing food waste and plastic usage.
- Reducing the use of high GWP refrigerants.
- Ensuring ethical labor standards in the Asian supplier network.
Mitigation Strategies
- Initiating research projects, such as growing sustainable rice with the AWD method.
- Collaborating with peers, trade bodies, regulators, government, and NGOs.
- Implementing proactive climate risk management in accordance with TCFD recommendations.
- Conducting supply chain audits against ethical standards.
- Intensifying efforts to increase waste diversion, targeting 80% by 2030.
- Committing to 100% recyclable plastic packaging for Own Brand products by 2030.
- Investing in water loop refrigeration technology and using lower GWP refrigerants.
- Establishing goals, monitoring key indicators, and sharing best practices with teams and suppliers.
- Introducing sustainability-related KPIs for the leadership team and providing training and resources for team members.
Supply Chain Management
Supplier Audits: 94% of factories in high-risk countries supplying Own Brand products audited.
Responsible Procurement
- Supplier Code of Conduct
- Ethical sourcing program
- Amfori BSCI membership
Climate-Related Risks & Opportunities
Physical Risks
- Severe flooding
- Stronger typhoons
- Heatwaves
Transition Risks
- Carbon tax
Opportunities
- Development of energy-efficient products
- Transitioning to electric vehicles
Reporting Standards
Frameworks Used: GRI
Certifications: Null
Third-party Assurance: PricewaterhouseCoopers (Limited Assurance)
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Meadows MSC-certified sustainable seafood
- Rainforest Alliance certified cocoa and coffee beans
- Recycled aluminium cookware
- Eco-Garden branded bath care products
- BOB craft beer using surplus bread
Awards & Recognition
- Hong Kong Awards for Environmental Excellence Super Gold Award
- CLP Smart Energy Award
- TVB ESG Awards
- Best Social Responsibility award from La Tofi School