Towngas Smart Energy Company Limited
Climate Impact & Sustainability Data (2016, 2020, 2022, 2023)
Reporting Period: 2016
Environmental Metrics
ESG Focus Areas
- Environmental Protection
- Use of Resources
- Employment
- Product Responsibility
- Community Investment
- Health and Safety
- Training and Development
- Labour Standards
- Emissions control
- Supply Chain Management
- Anti-corruption
Environmental Achievements
- Coal-to-Gas and Combined Cooling, Heating and Power (CCHP) distributed energy projects
- Construction of natural gas infrastructure
- First 6KG-capacity gas dryer launched, utilizing heat temperature for drying and multiple safety measures.
- Defect rate of Bauhinia gas appliances at 0.02%, product recycling rate due to safety reasons at 0.05%
- Completed 260 km of rehabilitated pipeline network, contributing to an accumulated length of 2,573 km (92.8% rehabilitation rate).
- Implementation of prefabrication scheme for gas pipes, improving installation and project management quality.
- Participation in the compilation and vetting of national and industry standards related to gas safety.
Social Achievements
- Launched online customer service platform and “Ganghua Pay” mobile app.
- Organized “Quality Day” and “Star Officer of Politeness, Caring and Etiquette Competition” to enhance customer service.
- Implemented “Dandelion Scheme” to discover and nurture customer service talent.
- Launched “Master Craft” award to promote excellence in craftsmanship.
- “Gentle Breeze Movement” provided study materials and resources to students in various provinces.
- “Firefly Project” built multimedia classrooms in remote areas.
- “Rice Dumplings for the Community” event benefited over 7,000 people.
- Various training programs for staff, including “Career Development Scheme”, “Master of Engineering Management”, and “Engineering Graduates Training Scheme”.
- OHSAS 18001 certificates received by nine project companies.
Governance Achievements
- Amendments and publication of three manuals related to corporate governance.
- Implementation of “Corporate Risks Self-Assessment” mechanism.
- Establishment of “Risk Management Committee for Mainland Public Utilities” and “Risk Committee for Project Companies”.
- Establishment of a comprehensive legal risk assessment system and material risk reporting mechanism.
- Compilation and issuance of Towngas China Code of Conduct.
- No bribery, extortion, fraud, or corruption litigation occurred in 2016.
Climate Goals & Targets
Environmental Challenges
- Sluggish growth of China's GDP and difficult business environment.
- Plunge in the price of international crude oil impacting the natural gas market.
Mitigation Strategies
- Capturing new business opportunities, expanding new markets, and adapting to economic development.
- Investing in coal-to-gas and oil-to-gas conversion projects.
- Construction of natural gas transmission projects.
- Promoting clean energy usage and developing an integrated energy business through investment in distributed energy projects.
Supply Chain Management
Supplier Audits: Close to 70 self-evaluation reports received from key suppliers; random on-the-spot inspections conducted.
Responsible Procurement
- ISO9000 certification requirement
- Compliance with ethical, social, and environmental requirements in “Corporate Social Responsibilities of Suppliers” manual.
Climate-Related Risks & Opportunities
Reporting Standards
Frameworks Used: Rules Governing the Listing of Securities on The Stock Exchange of Hong Kong Limited, Global Reporting Initiative (GRI) G4, Guidelines on Preparation of China Corporate Social Responsibility Report (CASS-CSR 3.0)
Sustainable Products & Innovation
- Bauhinia gas appliances
- First 6KG-capacity gas dryer
Awards & Recognition
- Grand Award of the 2016 HKMA Quality Award
- The 100 Best-Performing CEOs in the World in 2016 (Mr. Chan Wing Kin, Alfred)
- 5-Star Outstanding Corporate Citizen in China 2016
- Pioneer in Social Responsibility Performance Award in CSR China Education Awards 2016
- The 6th China Securities Golden Bauhinia Awards: Best Investment Value Award for Listed Companies
- CSR Brand Award 2016 of the 6th China Charity Festival
Reporting Period: 2020
Environmental Metrics
ESG Focus Areas
- Environmental protection
- Corporate Social Responsibility (CSR)
- Corporate governance
Environmental Achievements
- Not disclosed
Social Achievements
- Organized the first National forum on Corporate Social Responsibility in 2012
- Published ESG Reports in parallel with Annual Reports since 2013
Governance Achievements
- ESG Committee led by CEO and executive directors, reporting to the Board
- ESG Committee Accreditation and auditing ensure thoroughness and credibility of data
- Constituent of Hang Seng Corporate Sustainability Index Series since 2011
- Named ESG Leading Enterprise by Bloomberg Businessweek and Deloitte China
Climate Goals & Targets
- Attain carbon neutrality by 2060
- Peak carbon emissions by 2030
- Not disclosed
Environmental Challenges
- Not disclosed
Mitigation Strategies
- Not disclosed
Supply Chain Management
Supplier Audits: Not disclosed
Responsible Procurement
- Not disclosed
Climate-Related Risks & Opportunities
Physical Risks
- Not disclosed
Transition Risks
- Not disclosed
Opportunities
- Not disclosed
Reporting Standards
Frameworks Used: Null
Certifications: Null
Third-party Assurance: Hong Kong Quality Assurance Agency
UN Sustainable Development Goals
- Not disclosed
Not disclosed
Sustainable Products & Innovation
- Not disclosed
Awards & Recognition
- Not disclosed
Reporting Period: 2022
Environmental Metrics
ESG Focus Areas
- Climate Change
- Renewable Energy
- Carbon Neutrality
- Safety
- Community Investment
Environmental Achievements
- Committed to reach carbon neutral in GHG emissions (Scope 1 & 2) by 2040
- Replacing grey cast-iron pipes with anti-corrosion steel pipes and PE pipes reducing leakage
- Minimizing gas venting during live gas operations and encouraging the use of boil-off gas
- Investing in and operating 200 zero-carbon smart industrial parks by 2025
- Targeting 11 GW total distributed photovoltaic capacity by 2028
Social Achievements
- Established the “Gentle Breeze Movement” charity brand in 2013 for educational activities
- Providing support in poverty alleviation and infrastructure construction
- Investing over RMB 420 million in safety improvements in 2020
Governance Achievements
- Established an ESG Committee reporting directly to the Board of Directors
- Commissioned a third-party consultant to assess ESG risks, especially climate change-related risks
- Implemented Safety and Risk Management Audit regime since 2006
Climate Goals & Targets
- Reach carbon neutral in GHG emissions (Scope 1 & 2) by 2040
- Reach 11 GW of total photovoltaic installed capacity by 2028
- Reach 8% solar energy sales to total energy sales ratio by 2028
- Reach 8 GW of total photovoltaic installed capacity by 2025
- Reach 7% solar energy sales to total energy sales ratio by 2025
- Invest in and operate 200 zero-carbon smart industrial parks by 2025
Environmental Challenges
- Limited guidance on defining Scope 3 parameters for the midstream and downstream sectors
- Potential risks in the underground pipeline network related to moisture, corrosion, and external damage
Mitigation Strategies
- Started the study to measure and collect relevant data for Scope 3 emissions
- Using advanced equipment and monitoring technology for regular pipeline inspections
- Implementing leakage detection through “vehicle-canine partnership”
Climate-Related Risks & Opportunities
Opportunities
- Development of energy-efficient products and services
- Expansion of renewable energy sales
Reporting Standards
Frameworks Used: ICMA Sustainability-Linked Bond Principles, LSTA Sustainability-Linked Loan Principles
Certifications: ISO 45001
Third-party Assurance: DNV (Second Party Opinion), Independent third party (annual verification)
UN Sustainable Development Goals
- SDG 7: Affordable and Clean Energy
- SDG 11: Sustainable Cities and Communities
- SDG 13: Climate Action
Sustainable Products & Innovation
- Distributed energy systems
- Zero-carbon smart industrial parks
Reporting Period: 2023
Environmental Metrics
ESG Focus Areas
- Safety
- Climate Change
- Environmental Protection
- Talent Cultivation
- Quality Management
- Social Welfare
Environmental Achievements
- Developed 124 zero-carbon smart industrial parks
- Self-generated and self-consumed renewable energy: 262,926.4 kWh
- Reduced carbon dioxide emissions by approximately 2,000,000 TONNES upon full operation and at full capacity of renewable energy projects
- 100% waste recycling rate
Social Achievements
- Overall customer satisfaction rate: 96%
- Zero work-related injury or loss of life of employees
- Average safety training hours per capita: 52.8 hours
- Organised various recreational activities for employees
- Launched Towngas Smart Energy Mental Health Hotline
Governance Achievements
- 100% of employees completed anti-corruption and anti-bribery courses
- 48 audit projects were undertaken by the internal audit department
- Updated Environmental Policy
- Established a Board ESG Committee
Climate Goals & Targets
- Achieve carbon neutrality by 2050
- Achieve an annual reduction of 10 million tonnes in greenhouse gas emissions through initiatives such as coal-to-gas conversion, solar photovoltaic power generation and improvements in energy efficiency.
- Renovate 1,363 KM of old pipelines by 2025.
- Reduce operational greenhouse gas emissions (Scope 1 and 2) by 10% by 2025 or earlier
Environmental Challenges
- Climate risks
- Information security
- Business environment
- Distribution network safety
- Health and safety
- Ethics and integrity
- Pressure on water resources
- Transition risks (regulatory changes, market shifts, technological advancements)
- Physical risks (extreme weather events)
Mitigation Strategies
- Established a comprehensive environmental management system and conducted climate scenario analyses
- Implemented a dual prevention mechanism for safety risk assessment and hazard management
- Strengthened asset integrity management using technological methods
- Developed various water conservation efforts and explored water recycling and reuse
- Formulated response strategies for transition and physical risks
- Set short, medium, and long-term carbon reduction targets
- Enhanced information security management policy and data protection platforms
Supply Chain Management
Supplier Audits: 96.6% of new suppliers were screened using ESG standards
Responsible Procurement
- Blue Book: Procurement Manual for Group Affiliates
- Manual on Joint Procurement Management
- ESG performance incorporated as an assessment criterion
- Green purchasing strategies prioritizing suppliers with environmental certifications
Climate-Related Risks & Opportunities
Physical Risks
- Rainstorms
- River flooding
- Typhoons
- Temperature rise and extremely high temperature
Transition Risks
- Regulatory changes
- Market shifts
- Technological advancements
Opportunities
- Development of low-carbon products and services
- Investments in new technologies
- Energy efficiency improvements
- Development of new businesses and shift to be a multi-energy supplier
Reporting Standards
Frameworks Used: GRI, SASB, TCFD, TNFD
Certifications: ISO 14001, ISO 45001, ISO 9001, ISO 50001
Third-party Assurance: Hong Kong Quality Assurance Agency (HKQAA)
UN Sustainable Development Goals
- Goal 7 (Affordable and clean energy)
- Goal 13 (Climate action)
Initiatives contribute to these goals through energy efficiency improvements, renewable energy development, and climate change mitigation efforts.
Sustainable Products & Innovation
- Smart kitchen products
- TGSE CHIP IoT security chip
- Hydrogen energy sensors
Awards & Recognition
- S&P Global “Top 1% S&P Global ESG Score (China)” and “Industry Mover”
- Hong Kong International ESG Alliance “Best Listed Company at ESG Practices” and “Best Listed Company at ESG Advancement”
- 21st Century Business Herald “2023 Carbon Neutral Pioneer Company”
- HK01 “2023 Outstanding ESG and Smart Living Enterprise”
- The Hong Kong Management Association “Hong Kong Sustainability Award 2023 – Distinction Award” and “Certificate of Excellence in Environmental, Social and Governance Reporting”
- Jiemian News “2023 ESG Pioneer 60 Environmental Responsibility Excellence Award”
- Energy Magazine “Energy Transformation and Green Development Special Contribution Award”
- Gelonghui “Annual ESG Pioneer Award (Large Market Cap)”
- Sungang Sub-district Office, Luohu District, Shenzhen “Caring Enterprise”